Ashley Harris

**** **** **** ****., *********, KY 40509

859-***-****

ablarq@r.postjobfree.com

Objective Seeking a medical position in a clinic or hospital where I can utilize my extensive

background in computers, customer service, organizational skills, and new

medical knowledge and to become a professional within the medical

industry and a Certified Medical Coder.

Traffic Manager 2005 2006

Professional Experience

Innovative Publishing Ink!, Customer Service, Louisville, KY

1. Answered all phone calls and routed them accordingly

2. Kept daily, weekly and monthly logs within an Excel

spreadsheet of all Advertising revenue

3. Maintained an Excel spreadsheet of all advertising being

placed in over 500 small business publications

4. Created advertisements for customers who did not have

the means and/or capabilities to create them on their

own

5. I was the first point of contact with any customers

regarding their satisfaction with their ads, as well as any

other customer service needs they may have

6. Kept communication open with all the Designers,

making sure they had all advertisements placed within

the correct publications

7. Worked within a MAC platform, operated fax and copy

machines

CMYK Art Technician 2006 2007

Discount Labels, Inc., New Albany, IN

1. Answered phone calls within the Customer Service

Department

2. Created art according to the client specifications

Graphic Designer/Office Associate 2007 2008

Progressive Services, Louisville, KY

3. Created any and all graphic design needs for clients

around the Louisville Metro area

4. Worked closely with other designers, account managers

and clients to make sure I always created what was

needed from the company

5. Worked in a deadline driven office

6. Answered a multiline phone system, used fax machine

and copiers. I worked on a PC and MAC computer

platform

7. Invoiced all customers and kept a record of all invoices

mailed out. (QuickBooks)

Production Designer/Customer Service Rep. 2008 Present

Unified Trust Company, N.A., Lexington, KY

8. Create any client materials that need to be sent from the

company

9. I am in charge of creating all Enrollment Materials for

clients

10. Answer client and participant calls regarding questions

to their 401(k) accounts

11. I assist Plan Sponsors with online Enrollment orders and

requests

12. I create all participant forms, including tax forms,

beneficiary forms and loan request forms that are

needed throughout the office on a daily basis

13. I keep the office stocked in any forms that may be

needed, as well as keeping the manager informed of all

supplies that need to be ordered within the stock room.

14. Extensive Digital Printing knowledge

The Medical Institute of Kentucky

Education

Medical Coding Certification: (in progress, complete August

2010)

In house training programs, Unified Trust Company

Microsoft Excel Training Program, Certificate, 2010

Microsoft Office Training Program (yearly)

Outlook, Word, Excel, PowerPoint, and Publisher

Western Kentucky University

Bachelor of Arts: Advertising and Graphic Design 2005

Trained on a PC and MAC platform.

Excellent Computer skills and working with numerous programs

Scott County High School

Commonwealth Diploma, 1998 2001

.

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