Customer Service Data Entry
Resume:
Trisha Lynn Bermel
Salvisa, KY 40372
********@*****.***
Objective: To obtain a position as a Medical Records or Billing Specialist.
Education: Diploma in Medical Billing and Coding Danville, KY
National College, 3.5 GPA, Perfect Attendance May 2010
Member of American Academy of Professional Coder June 2010
Computer Skills:
MS Word, ME Excel, MS Access, MS PowerPoint, MS Internet Explorer
Experience: Sam’s Club Café Center July 2010 to Present
• Greet customers and assist them in the food order.
• Assist customer when they need help finding a certain product in the store.
• Close up store at night time, to include counting all registers and making sure everything is ready for the morning
crew.
• Sold business and individual membership for 2 months before the grand opening of the store.
Bates, Miller, and Sims (Externship); Coding and Billing Specialist March 2010 to May 2010
• Helping to call patients about account balances and scheduled appointments.
• Helping set up payment plans for patients for balances on accounts.
• Contact insurance agency about denied claims, and revise claims to be refilled.
• Help to post daily charges to be submitted to insurance companies for payment.
Amazon.com; Customer Returns Processor December 2009 to April 2010
• Helping to unload the trucks as they arrived at the warehouse facility.
• Distribute company product to warehouse facility.
• Processing customer return orders for damaged or wrong orders sent out by the company.
• Helping to unload factory lines and prep company product to be shipped to other facilities.
• Helping to load shipping trucks with prepped company product to go to the other facilities.
ACS Inc; Transaction Processor; August 2007 to December 2009
• Providing administrative support to business operations by performing processing tasks such as data entry.
• Performing data entry of material from source documents to a computer database.
• Transcribing routine pre-coded and identifiable alphanumeric data from source documents.
• Receive and distribute incoming mail and materials.
• Help to process medical checks.
Wal-Mart Super Center; Cashier/Sales Associate January 2007 to July 2007
• Greeting customers as they entered and exited the store. I guided them in the right direction if they were looking
for a particular section.
• While working as a Cashier or at the Customer Service Desk, I helped customer’s check out and assisted them
with any questions or complaints they might have. I followed store guidelines on giving refunds for merchandise.
• I maintained an accurate account of all funds in my register to include checks, cash and credit card receipts.
• I assisted in the grand opening of the store.
References: Virginia Patterson Arlene Braymer Aaron Coleman
National College Bates, Miller, and Sims National College
Director of Health Care Education Billing Specialist Career Center Director
859-***-**** 606-***-**** 859-***-****
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