charles (chuck) h. moore, jr.
*** **. ******* ***, #****, York, Pennsylvania 17402
Phone: 717-***-**** ? Email: ablaoo@r.postjobfree.com
LinkedIn: http://www.linkedin.com/in/moorecharlesjr
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SUPPLY CHAIN MANAGEMENT ? OPERATIONS MANAGEMENT ? DISTRIBUTION
MANAGEMENT[pic]
qualifications summary
. senior-level strategy and leadership: Driver and contributor to the
development of both short- and long term strategies. Proficient at
steering the company strategic goals to the department and
individual levels, achieving corporate alignment, company
profitability and individual accountability. Held full P&L and
budget responsibility.
. general management: Over 20 years of accomplishment focused on
improving processes. Management proficiency:
- cut costs by reducing variable costs and expenses
- drive profitability by removing non-core services from company
portfolio
- grow revenue though competitive pricing and relationship-building
. core competencies:
- Strategic / Tactical Planning - Cost Control / Cost
Estimating
- Contract Negotiations - Union Management /
Negotiations
- Disaster Recovery Plan Development - Risk Mitigation /
Contingency Planning
- Lean Manufacturing Principles - Theory of Constraints
- Supply Chain Inventory Management - Material Flow Analysis (MFA)
(SFA)
- Warehouse Management Systems / MRP - B2B / B2C Programs
- Transportation & Logistics - Inbound / Outbound Freight
Management
- 3PL (3rd party logistics) - Cold-Chain Packaging /
Distribution
- HR / Staff Recruitment / Development - Current Good
Manufacturing Practices (cGMP)
. geographically and culturally-adaptive: Willing to relocate and
travel extensively.
. education / professional development / certifications:
- Master of Science - Business Administration with a Marketing
concentration
(York College of Pennsylvania)
- Bachelor of Science - Business Administration Management
(Pennsylvania State University);
- Leadership Development Program (University of Maryland)
- Certified Working Facilitator (Zinger Miller Frontline
Leadership)
- Other: APICS, Project Management, Sales classes
. extracurricula: Athletic coach: basketball, soccer; President: TAC
Swim Club
. Suitable roles: General Manager, COO, EVP, VP.
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selected achievements
director of engineering / estimating / project management
The Jay Group, Lancaster, Pennsylvania (2006 - 2009, until unit
restructuring)
[A leading third-party logistics management / market and product
fulfillment services, specialty packaging organization for Fortune 1000
companies, which included a 24/7 Call Center.]
. Appointed key member of company's strategic leadership team. Built
multi-disciplinary (Engineering, Project Management, and
Estimating) units into high-performance, client-centric, cohesive
teams. Supported and led new business acquisitions, client
onboarding, and continuous process improvement efforts.
. Originated several significant process improvements resulting in
increased profitability, faster delivery of critical information
and revenue-retention:
- Developed a costing methodology which led to stronger company
posture in deal-making negotiations, improved profit margins, and
more rapidly gaining new business.
- Increased Estimating Department's on-time delivery 38% by
developing a measurement system that measured accuracy and quotes'
delivery.
. Catalyst in assisting team to win a $6 million contract with a
major client.
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CHARLES "CHUCK" H. MOORE, JR.
Phone: 717-***-****
[pic]selected achievements (continued)
director of distribution / logistics
Fisher Clinical Services, Allentown, Pennsylvania (2006, until organization
consolidation)
[FCS is part of the BioPharma Services Division of Thermo Fisher
Scientific, a $10 billion company with 30,000 employees worldwide. FCS is a
world leader in serving science and a leading provider of supply chain
management for clinical trial supply service.]
. Held full P&L responsibility ($6M budget) and performance of order
entry, distribution and logistics teams for world-class company
which globally-shipped pharmaceutical drugs. Oversaw productivity
of 60 employees including Warehouse Manager, Logistics Manager and
Distribution Manager and their direct reports.
. Spearheaded all import / export regulatory compliance initiatives
and developed strategic plan which reduced company liability.
. Upgraded inventory accuracy by 20% by teaming with Warehouse
Manager to develop, company's first-ever cycle count system.
Achieved goal of department to count 10,000 items within a three-
month timeframe, thereby amplifying pick / pack efficiency.
director of distribution
Tessco Technologies Incorporated, Hunt Valley, Maryland (2000-2006)
[TESSCO Technologies (Nasdaq:TESS) is a value-added provider of the product
and supply chain solutions needed to build, operate and use telecom and
wireless network products for broadband networks, Wi-FI and WLAN networks.
100M+ in annual sales. Supplier of 34,000+ items in the network
infrastructure and wireless communications industries from 450+ plus
manufacturers.]
. Held full responsibility for distribution operations for high-
growth company. Scope: Budget oversight of $23M with direct
leadership of 220, and 5 departments (Receiving, Shipping, Pick /
Pack, Human Resources, Returns).
. Deployed Theory of Constraints methodologies to considerably
improve operational performance of teams and entire departments:
- Streamlined manufacturing processes resulting in a 266% increase
in throughput over three years. Operationally-supported an
increase in product offering and inventory levels from $17M to
$40M over five years. Improved same-day receipt from 56% to 80%.
Reduced missed delivery performance from 1% to .01%.
. Shepherded primary disaster recovery effort after water pipe flood
of 110,000 square foot, Main Distribution Center. Successfully
brought distribution operations back on line within 32 hours
through building a disaster recovery team focused on herculean
effort to minimize operational downtime.
. Coordinated most aspects of new 50,000 square foot facility opening
and developed operational models and processes to accommodate
company's explosive growth. Significantly improved across-the-board
employee / management communications, morale and operational vision
by partnering with each department head to develop teamwork
strategies, role crystallization and quality / productivity
procedures.
director of operations
FYPON, LTD., Stewartstown, Pennsylvania (1997-1999)
[Manufacturer of decorative urethane millwork for interior and exterior of
residential and commercial projects. FYPON is the brand name leader in the
synthetics (urethane) millwork industry.]
. Held full P&L responsibility for all manufacturing operations.
Scope: $35M in sales. Team of 350 (333 line personnel, 12
supervisors, 2 operations managers. 2 engineers, 1 maintenance
manager); 6 departments (Shipping, Receiving, Molding, Production,
Finishing, Purchasing). Steward of over a $5M capital improvement
budget.
. Improved the efficiency of a multi-cultural labor force by 43% and
production throughput by 41%. Decreased delivery of customer orders
from six weeks to one.
. Directed the planning and opening of a new distribution facility
and led the manufacturing start-up of two production lines.
Introduced an automated warehouse management system that
streamlined product shipping and improved inventory control
accuracy.
CHARLES "CHUCK" H. MOORE, JR.
Phone: 717-***-****
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selected achievements (continued)
operations manager: north american accessories division
supply chain manager / material flow manager: north american accessories
division
product / manufacturing engineer: north american accessories division
Black & Decker Corporation, Towson, Maryland (1991-1997)
[NYSE: BDK. Black & Decker is a global manufacturer and marketer of quality
power tools and accessories, hardware and home improvement products, and
technology based fastening systems.]
. As Operations Manager, held operational responsibility for $100
million power tool accessory business. Conceptualized and executed
a myriad of process and performance and employee-role clarification
initiatives that sharpened efficiency and slashed costs.
- Increased throughput by 90%, labor efficiency by 9% and lost-time
accidents were eliminated through collaboration with supervisors
and team facilitators to define roles, responsibilities and
measurements. Led team to sharpen their leadership in all areas of
manufacturing including housekeeping, paperwork redundancy, shop
floor training, material flow improvements, and safety compliance.
. During course of tenure with B&D, partnered with a number of
suppliers, internal supervisors and others to upgrade supply chain
processes, quality assurance protocols, and inventory management
procedures:
- Achieved $1.1 million in cost savings, improved manufacturing
productivity by 20%, and reduced tooling changeovers from 45
minutes to three.
- Decreased discontinued inventory by 47%, increased inventory
turns to double digits, and boosted supplier service levels to
98%. Slashed PPM measurement from 55,000 to 5,000.
prior to 1991:
. Operations Management with focus on manufacturing continuous
process improvement / reengineering to increase throughput, system
/ employee performance, and integrated supply chain material flow.
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