Customer Service Representative
Resume:
Karen Denise Prescott ***-**-****
Jasper Al 35503
*************@*****.***
US Citizen
Employment History:
Census Bureau (Walker County AL)
Enumerator
Census taker for the Department of Commerce
Enterprise Rent a Car (Jasper AL)
12/2005-4/2010
Customer Service Representative
Assist in running day to day operations for rental branch office in Jasper
AL. This is a high volume office managing an average of over 100 cars per
day on rent. Duties included upkeep and maintenance of vehicles and dealing
with a cross section of the general public.
Camp McDowell (Double Springs AL)
8/2005-11/2005 (seasonal work)
Environmental Counselor
One Season teaching Environmental and Wildlife Biology to age groups pre-K
through 12. Classes were taught on the trail from 8am through 9pm in all
types of weather. This gave me valuable experience in working with children
and handling wildlife such as reptiles, mammals and birds of prey. Classes
included Birds of Prey, Forrest Communities, Map and Compass, Water
Ecology, Group Dynamics, Earth Science and Native Americans and the Earth.
University Of Alabama at Birmingham (Birmingham AL)
11/1994-5/2005
Research Assistant
Department of Biochemistry and Molecular Genetics:
Within this department I supervised the Oligo Core Facility where I
synthesized DNA for various research projects for the University. Duties
also included Hazardous Waste disposal.
Lung Health research
On this project I aided in research for an international study on lung
health for the American Lung Association. Duties included interviewing
research subjects, collecting data and requesting medical and death
records.
30hrs/wk
ASB Meditest (Birmingham AL)
2/1991-11/1994
Paramedical Examiner
I preformed paramedical exams for various insurance companies. This
included blood samples, EKG's and patient history.
US Navy (various duty stations across the globe)
10/1984-11/1990
Hospital Corpsman
My duties included Emergency Room, Field and Combat medicine, Independent
Duty and Aviation Medicine.
Isle of Wight Rescue Squad (Smithfield VA)
Shock Trauma Technician
Duties included various advanced life support and rescue procedures.
EDUCATION:
University of Alabama at Birmingham (Birmingham AL)
Bachelors Degree in Natural Sciences (major in Biology with a minor in
Chemistry) 1994
GPA 3.2
Smithfield High School (Smithfield VA) 1981
CAREER SUMMARY Five years as a Shock Trauma Technician for a Rescue
Squad. Six years as a Hospital Corpsman in the U. S. Navy. Nine years as
a Research Assistant for a major research and teaching university.
Eight months as a Field Agent for FEMA. Six months as a Wildlife and
Environmental Science Instructor for a Seasonal Environmental Center. Four
and a half years as a Customer Service Representative for one of the
largest leasing and rental car companies in the world.
EXPERIENCE Extensive experience in scientific research
Communicate with diverse cross sections
of the public.
Knowledge of medical terminology and
medical records
Strong oral and written communication
skills
Compose business correspondence, and
thesis and scientific
papers.
Research, prepare lesson plans, and
conduct training.
Strong work ethic with ability to work
as member of a team
Highly organized and productive with
management experience.
Operate Mac, PC, and DOS programs
References:
Rex Cheatham 256-***-**** may contact
Butch Jacobs 205-***-**** may contact
David Fortner 334-***-**** may contact
Contact this candidate