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Manager Customer Service

Location:
Westerville, OH, 43081
Posted:
September 10, 2010

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Resume:

Nicole M. Gilson

** **** ****** ****.

Westerville, OH 43081

ablan9@r.postjobfree.com

440-***-****

Personal Highlights

Superb organizational and multitasking abilities

Excellent customer relations and oral and written communication skills

Knack to adapt to a fast-paced, ever-changing environment

Proficient in Microsoft Word, PowerPoint, Excel, Outlook, QuickBooks, and Peachtree

Experience

JP Morgan Chase 2010 – Present Collector Westerville, OH

As a financial collector, I am responsible for collecting funds from charged-off accounts.

MSCB 2009 Collector Paris, TN

As a medical collector, I was responsible for processing payments, filing medical claims and skip-tracing.

NY & Co. 2008-2009 Assistant Manager Mentor, OH

As the Assistant Manager, I was responsible for merchandising, sales, interviewing, hiring, training,

schedules, audits, payroll, and associate reviews.

Old Navy 2005-2007 Logistic Supervisor Mentor, OH

As the Logistic Supervisor, I was responsible for merchandising, customer service, interviewing, hiring,

training, schedules, audits, associate reviews, and payroll.

YWAM 2005 Missionary Thailand/India

I did missions work and tsunami relief for 5 months with a missions group called Youth with a Mission.

Check ‘n Go 2004-2005 Manager Erie, PA

As the manager, I was responsible for processing loan applications, preparing bank statements, audits,

collections, schedules, interviewing, hiring, and training.

Andover Hardware 1995-2005 Bookkeeper Andover, OH

As a bookkeeper, I was responsible for accounts receivable, accounts payable, billing, banking, and

ordering.

Education

Victory Christian High School General, May 1997

Penn Foster Medical Transcription Certificate, December 2010

University of Phoenix B.S. Business, Accounting Minor, November 2011



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