KENT FRIESNER

*** * * * * L O N A V E N

CHAMPLIN, MN 55316

(C) 651-***-****

ablan4@r.postjobfree.com

PROFESSIONAL SUMMARY

As an accomplishment and results-driven Information Technology Manager with extensive multi-industry application development and

support experience, I have a proven track record for managing cross-functional project teams. I have a solid reputation for

streamlining business and application development processes and reducing operating costs. Poised and skillful communicator

respected for inspiring team accomplishment and translating corporate vision into high-impact technical solutions. Related strengths

include:

• Effective Communication

• Proven Process Improvements

• Project Management

• Proven IT Leadership

PROFESSIONAL EXPERIENCE

Link Snacks Inc.,

Sr. Applications and Support Manager, 2009 - Present

• Recruiting, hiring, and managing the Application Development department of 5 developers and directing multiple

concurrent projects using Studio. NET, Java, C# and C/AL

• Developing and implementing control processes including, design reviews, coding reviews, QA testing, and User-

Acceptance testing procedures.

• Implementing IT control policies to standardize project request and support procedures to better support our business

partners and saving $100,000 in development costs annually.

• Currently serving as technical lead and subject matter expert on the SAP implementation process to implement SAP as

our new ERP system which is projected to grow revenue by 20% annually.

RBC Dain Rauscher

Manager Applications Development, 2005 – 2008

• Recruited, hired, and managed three Business-Line Teams of 13 people and directed numerous concurrent Studio.NET,

J2EE, and COBOL development projects for three high-profile business units

• Served as a Project Manager on a large Lawson to SAP application conversion project for the Finance, Accounting, and

Human Resources areas

• Served as Technical Lead on enterprise-wide, back-end conversion project managed 12 to 16 Developers, Subject

Experts, Project Managers, and Business/Test Analysts, defined project requirements, oversaw development process,

and tracked for on-time project completion

• Developed strategic project paths and milestones, delegated team assignments, and assured on-time, on budget project

execution from concept through final development

• Recruited to complete behind-schedule MuniBondlogix bond trading project, restructured project management team,

streamlined development process, completed project within six months, saved $2.5 million in development costs, and

positioned company for three-year revenue increase of $300 million

U.S. Bancorp

Manager, IT Systems Support, 2004 -2005

• Directed System Support Analyst Team, and oversaw support operations, implementation, and upgrades for 17 high-

profile and secondary production trading system applications

• Hired, trained, and directed Systems Analysts, developed/presented technical training programs, and substantially

improved team performance and productivity

• Introduced and implemented control processes including, design reviews, coding, QA testing, and User- Acceptance

testing procedures, reduced downtime, and saved $1.5 million in lost production hours and security trades

Deephaven Capital Management,

Manager, IT Systems, 2002 – 2004

• Developed strategic relationships with major vendors including Bloomberg, Reuters, Sun, IBM, and Microsoft.

Competitively purchased $2 million in hardware/software and market data services for $1.6 billion capital Management

Company

• Conducted business needs and requirement analysis on three high-impact company project, defined project paths and

timelines, and coordinated seamless project execution

KENT FRIESNER

111 2 4 X Y L O N A V E N

CHAMPLIN, MN 55316

(C) 651-***-****

ablan4@r.postjobfree.com

• Created Microsoft Intranet pages, streamlined support process, and reduces downtime and labor expense

• Restructured account management procedures/protocols, reduced vendor costs, and saved $1.2 million

• Conceptualized/implemented purchasing database management system and increased accounting cost-allocation

accuracy

Fortis Inc,

Systems Analyst, 2000 – 2001

• Implemented and supported network monitoring and reporting systems, highlighted application server performance, and

positioned company to increase network efficiency

• Led Cross-Functional Project Team, and executed 25-server, Novell to Microsoft 2000 migration project

• Designed and maintained SAS Performance application, integrated Help Desk Support feature, and tracked/reported

network issues

• Developed, installed, implemented web-based network availability, forecast, and incident-analysis reports, and

eliminated $500,000 in technical outsourcing costs

AJILON TECHNICAL CONSULTING, 1998 – 2000 (hired full-time by Fortis)

Technical Consulting, Fortis, 1999

• Created new Access database, developed Microsoft SMS, Netcensus, and Bindview applications, and tracked, deployed,

and reconciled software licenses, assured licensure compliance, and saved $2.5 million in superfluous software and

legal costs.

Technical Consulting, Carlson Companies, 1998 - 1999

• Directed Y2K Compliance Team, delegated task assignments, and achieved/sustained uninterrupted computer services.

MICRO-TECH HEARING INSTRUMENTS,

Network Administrator 1997 – 1998

• Installed/maintained network hardware/software and managed Novell 3.11 to 4.11 server upgrade.

• Conducted cost and benefit analysis, defined project design requirements, procured new technologies, optimized end-

user communications, and positioned company for $1 million revenue increase.

MIDRANGE TECHNOLOGIES, INC.,

Network PC Technician 1995 – 1996

• Researched, developed, and supported Novell and NT mixed network environment, redesigned/upgraded routers,

switches, and cabling equipment, increased network efficiencies, and minimized operating costs.

E D U C AT I O N AND CERTIFICATION

Mankato State University, Mankato, MN

• Bachelor of Science Degree, Business Administration and Computer Science

North Hennepin Community College, Brooklyn Park, MN

• Project Management Certification

Paragon Development Systems, Eagan, MN

• ITIL Training and Certification completed on July 15th, 2010

SYSTEMS

Operating Systems: Microsoft Windows XP/2000/NT/9x, Active Directory, UNIX, Linux, Novell NetWare 2x-4x, Apple OS 8

Hardware Platforms: Intel-based Systems, Sun servers and workstations, Cisco routers and switches,

Methodologies: SDLC, Waterfall, Agile

Databases: Oracle 7-9, MS SQL Server 2000 - 2008, Microsoft Access, Sybase

Languages: Studio.NET, Java, J2EE, COBOL, ABAP

KENT FRIESNER

111 2 4 X Y L O N A V E N

CHAMPLIN, MN 55316

(C) 651-***-****

ablan4@r.postjobfree.com

Applications: MS Office Microsoft Outlook 2003 and 2007, MS Visual Studio, MS FrontPage, MS Project 2003and 2007, MS Visio

2003 and 2007, Adobe Suite, PeopleSoft, Lotus Notes, Access 2003 and 2007, Salesforce.com

ERP Systems: SAP Systems, Lawson, Oracle, CRM, SRM, PLM

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