Administrative Assistant Customer Service
Resume:
Kymkeisha Wesley
*** ***** ******** ****** **** Hickory, MS 39332 601-***-****
******.*********@*****.***
Objective: To obtain a position in administration where my experience and skills will be
fully utilized.
Skills:
• Work well in high pressure environment.
• Well-organized and efficient.
• Skilled with computer systems and software, to include Microsoft Office.
• Professional demeanor.
• Excellent communication skills.
Experience: MS Regional Housing Authority Meridian, MS
Administrative Assistant January 2009 to August 2010
• Answer telephone and transfer to appropriate staff member.
• Meet and greet clients and visitors.
• Schedule appointments for clients to determine their eligibility.
• Create and modify documents using Microsoft Office.
• Perform general clerical duties to include but not limited to:
photocopying, faxing, mailing and filing.
• Conduct other duties as assigned.
McDonald’s Restaurant Newton, MS
Manager March 2000 to July 2008
• Coordination of entire operation of the restaurant during schedules
shifts.
• Managing staff throughout their entire shift and providing them with
feedback.
• Directed hiring and assignment of personnel.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company’s policies and
procedures.
• Maintaining high standards of quality control, hygiene, health, and
safety.
• Managing key systems within the restaurant, including scheduling,
ordering, training, and management development.
Bonita Lakes Mall
Meridian, MS
Customer Service Representative June 2005 to January 2007
• Meet and greet visitors.
• Reviewed customer-complaint correspondence, noted any suggestions
and assigned complaints to customer complaint clerks.
• Answered telephone and provide assistance as needed.
• Performed general cashiering duties for special events.
Education: Virginia College
Business: Administrative Assistant
President’s List Scholar
GPA:3.33/4.00
References: Available upon request
Contact this candidate