High School Customer Service

**** ********* ** . *******, ** *****

Phone: 616-***-**** . E-mail: *****.*.*****@*****.***

Tracy Tromp

Education

**** - **** **** ******* ****, MI

B.S. Exercise and Health Science: April 2010

B.S. Psychology: April 2010

2002 - 2006 Jenison High School Jenison, MI

High School Diploma

Graduated with Honors

Work experience

2007 - 2010 Alma College Alma, MI

Recreation Center Desk Attendant/ Intramural

Supervisor

Ensured the complete satisfaction of the customer's

use of the facility

Developed my ability to work with many types of

people and calmly handle issues as they arise when

dealing with the public.

Provide excellent customer service through

professionalism, courtesy, and friendliness.

Used organizational skills to coordinate schedules

for multiple sports teams

Advanced leadership skills while supervising other

employees and insuring they fulfilled their

professional responsibilities.

Maintained CPR/First Aid certification from the

American Red Cross

Summer 2007 Bath and Body Works Grandville, MI

Sales Associate

Applied training to effectively communicate the

variety of products available.

Applied sales skills to convince customers to

purchase additional items to complement their

initial choices.

Selected to team for new floor set ups based on

self motivation, organizational skills, and

reliability.

Used my ability to handle money responsibly and

trustworthiness to gain additional responsibility

of handling the cash register and daily deposits to

the bank.

2003-2006 Nederveld Associates, Inc. Hudsonville,

MI

General Office Assistant

Applied organizational skills to filing of

engineering drawings and records.

Applied professional phone skills when dealing with

employees from other company offices.

Used my ability to follow instructions and complete

required tasks as assigned.

Developed interpersonal skills while interacting

with professional engineers, surveyors, and upper

management.

Demonstrated my quick learning abilities and

attention to details to receive additional

responsibilities and duties

Interests and activities

Sorority

Member Alpha Xi Delta

Chair of Social Committee

Student council representative

Relay for Life Team

Volunteer

Member Orientation Committee fall 2007

Mission trips to Mexican orphanage

Walk for Orphans

Respite care for parents of autistic children

Sports

Varsity tennis teams: 4 years high school, 1 year

Alma

Varsity golf team: 2 years high school

References

Available upon request

Contact this candidate