Customer Service Respiratory Therapist

Jan Murray **** North Banner Road Sandusky, Michigan 48471

*** - *** - **** *******@****.***

PRACTICE ADMINISTRATOR

Knowledgeable in principles of Healthcare Management including:

> Strategic planning

> Evaluation and implementation of health services

> Utilization Management

> Organizational structure

> Staffing

> Human Resources

> Accounts Payables, Receivables, Purchasing and Inventory

Control

> Excellent organizational, customer service and leadership

skills

> 11 years as a medical manager

> Excellent communication and supervision skills

> Advocate of a TEAM environment

Healthcare Law and Regulations inclusive of:

> Legal issues and liabilities that can arise in the delivery

of healthcare services

> Trained in HIPAA, Corporate Compliance, Informed Consent,

Medical records, and Confidentiality

> Able to write/implement Policies & Procedures

Health System Finance:

> Detail oriented with demonstrated ability in Profit and Loss,

> Expense Management

> Budget preparation

> Revenue Management and monthly financial review

> Accounts Payable, Accounts Receivable

> Regulatory Compliance

Healthcare Ethics:

> Knowledgeable in current ethical issues in today's health care

systems

> Conflict resolution experience with professional,

interpersonal, and patient relationships

> Grievance and Appeals and Fair Hearing experience

> Confidentiality, Privacy, and current on HIPAA standards

> Safety and Health standards

EDUCATION

Bachelor of Science - HEALTH SERVICES ADMINISTRATION

Summa cum Laude

BAKER COLLEGE - 2009

Associates of Applied Science - ASSOCIATES DEGREE IN APPLIED SCIENCES

Summa cum Laude

BAKER COLLEGE - 2007

Certified Respiratory Therapist, Licensed Respiratory Therapist

RESPIRATORY THERAPY

LIMA TECHNICAL COLLEGE - 1981

EXPERIENCE

Hospital work as a Respiratory Therapist 1979 - 1984

Apria Healthcare- Respiratory Therapist 1984 - 1989

Apria Healthcare- Branch Manager

1989-1999

Sanilac Community Mental Health Administration- Quality Improvement

Coordinator,

HIPAA and Corporate Compliance Officer, Utilization Management

Coordinator

Safety and Health Chair, Internal and External Audit Coordinator

2002 - current

AFFILIATIONS

American Red Cross - former CPR Instructor

State of Michigan Respiratory Therapist Licensure

Sanilac Area Domestic Violence Elimination Council

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