Customer Service Medical
Resume:
Rebecca G (Stewart) Grim
PO Box ***
Kilbourne IL 62655
OBJECTIVE: To obtain a full-time position with a successful institution and advance
my professional career.
QUALIFICATIONS
I am a very motivated worker with qualifications in billing, insurance appeals,
customer service, liens, and estate claims.
EDUCATION
1995- Graduate of Franklin High School with studies focusing on Business
practices.
1996- Graduate of Heartland School of Business with studies focusing on the
Medical Secretary Program.
EMPLOYMENT
May 14, 2006-August 9, 2010
Mason District Hospital, Havana, IL
Duties included making corrections to patient accounts, billing through
Nebo Systems including commercial and psychiatric programs, insurance appeals,
customer service to patients with insurance issues, contact with Workman’s
compensation companies, liens, and estate claims.
Oct 2003- May 2006
Orthopaedic Center of Illinois, Springfield, IL
Duties included medical billing including insurance follow-ups, insurance
appeals, customer service, completion of proper paperwork for Workman’s
Compensation and Liability Claims.
2000-2003
CSC (Computer Science Corporation), Jacksonville, IL
Duties included customer service for life insurance customers, working as a
liaison with the Home offices, applied premiums and quotes for policies along
with policy revisions.
1999-2000
Blue Cross Blue Shield of Illinois, Jacksonville, IL
Duties included claims processing for both medical and dental claims, customer
service calls to rendering providers with billing issues, correspondence to
members regarding individual claims.
1996-1999
Memorial Medical Center, Springfield, IL
Medical Records and Pain Clinic, Baylis
Duties included preparing dictation in the Medical Records Department along
with distributing the finished dictation to the proper units and routing of discharge
summaries to primary care physicians. Duties in the Pain Clinic, included patient
scheduling, triaging calls to the charge nurses, scheduling administrative meetings
for the anesthesiologists, and performing the monthly statistics for each physician
practicing.
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