Ashlyn Nilsen
**** ****** ***** - **********, ******* 35071 - Phone: 205-***-**** – Email:
*******@***.***
EDUCATION
The University of Alabama at Birmingham, Birmingham Alabama
•
Bachelor of Science in Criminal Justice, May 2010
-Alpha Phi Sigma, Criminal Justice Honors Program, Alpha Gamma Delta,
Habitat
for Humanity
PROFILE
Attentive, detailed oriented Administrative Assistant with proficient knowledge of
•
Microsoft
Word, Excel, WordPerfect, PowerPoint, and Outlook.
Excels at multi-tasking in a fast-paced environment with excellent leadership and
•
organization skills.
Superior communication skills including verbal, written, and interpersonal
•
communication.
Self-motivated with the ability to produce high quality work with minimum
•
supervision.
WORK EXPERIENCE
12/2009-Present Drug Enforcement Administration: Student Aide Birmingham,
Alabama
• Answer calls for service and properly route them to agents
within High Intensity Drug Trafficking Areas and Diversion.
• Responsible for organizing, filing, and maintaining
Clandestine Laboratory cleanup reports from state and local
agencies.
• Responsible for maintaining and updating the duty agent
roster to all supervisors, agents, task force officers and
office personnel.
• Maintain access control to the outer perimeter of the
Birmingham Field Division, and the office itself.
• Receive, organize, and deliver mail from various courier
services.
• Distribute subpoenas to task force and federal agents.
12/2006-12/2007 YMCA, Vestavia Express Vestavia Hills, Alabama
Front desk attendant/ Childcare/ Party supervisor
• Answered and directed all incoming calls to the correct
party.
• Greeted all YMCA guest with a friendly attitude.
• Supervised up to 45 children in childcare facility
• Responsible for directing and maintaining a safe and fun
environment in the childcare facility and at YMCA pool
parties.
12/2005-12/2007 United Veterans Birmingham,
Alabama
Administrative Assistant
• Responsible for answering all incoming calls, delivering
messages, making appointments, and running the mailing
machine