Service Assistant
Resume:
JESSICA R. RONE
Memphis, Tennessee 38125
ablaft@r.postjobfree.com
EDUCATION
B.S. in Social Work Magna Cum Laude
December 2008
Austin Peay State University
Clarksville, Tennessee
GPA: 3.7/4.0
Major GPA: 3.8/4.0
A.A. in Liberal Studies Magna Cum Laude
May 2006
Southwest Tennessee Community College
Memphis, Tennessee
WORK EXPERIENCE
Beauty Ambassador, Bare Escentuals, Cordova, TN
04/09- Present
. Introduce consumers to the features and benefits of Bare Escentuals
Cosmetics
. Educate clients on Bare Escentuals skincare and makeup products
. Use marketing and special events to build Bare Escentuals clientele
. Follow-up with new clients to ensure satisfaction and build rapport
Optical Team Member, Luxottica Eyewear, Cordova, TN
04/06-Present
. Evaluate patient prescriptions in order to suggest prescription
eyewear
. Link patients to other providers based on Optometrist referrals
. Complete sales transactions and service requests
Case Mgr II, TN Department of Children's Services, Memphis, TN
03/09-04/10
. Managed a caseload of 20-30 families at a state child welfare agency
. Investigated allegations of child abuse and neglect while assessing
family strengths and needs
. Created action plans to address safety and permanency concerns in
client homes
. Maintained accurate documentation for case files and court reports
PASS Ambassador, APSU (Student Position), Clarksville, TN
01/08-04/08
. Coordinated weekly group sessions for an academic pilot program
. Assessed student needs and provided counseling based on deficiencies
. Documented and reported all contacts and visitations with students
. Assisted Students in the selecting careers and courses
(1 of 2)
JESSICA R. RONE
Tutor, High School Upward Bound, Clarksville, TN
08/07-04/08
. Planned weekly lessons to educate students about ACT preparation
. Established goals and action steps with students and monitored
progress
. Documented and reported student attendance and activities
APSU 1000 Mentor, APSU (Student Position), Clarksville, TN
08/07-12/07
. Co-instructed a class of 15-20 college students on career planning and
campus technology
. Referred students to resources to address various personal, social and
academic needs
. Facilitated small group and one-on-one mentoring sessions
. Planned extracurricular activities to increase student engagement
Clerical Assistant, Housing & Residence Life, APSU (Student Position),
Clarksville, TN 08/06-04/07
. Used databases to update and maintain student information
. Placed work orders for occupants with maintenance needs
. Organized and tracked departmental fundraisers
Program Assistant, UCP of the Mid-South, Memphis, TN
01/06-08/06
. Supervised art therapy pilot program for Children and Family Services
. Assisted with organizing a summer camp for special needs children
. Recruited service recipients for various Memphis Works job training
programs
. Facilitated Memphis Works orientation sessions and aided in
processing admissions paperwork
AFFILIATIONS / VOLUNTEER SERVICE
Member, Gamma Beta Phi Honor Service Society
President (2007-2008), Social Work Club
Secretary/Treasurer (2007-2008), Phi Alpha National Social Work Honor
Society
Member, Omicron Delta Kappa National Leadership Honor Society
Member, 2008 Social Work Student Advisory Committee
Member, Phi Kappa Phi Academic Honor Society
CONFERENCES
Student Host, 2008 Mid-Cumberland Regional Resource Parent Conference,
Nashville, TN
Presenter, 2006 National Collegiate Honors Conference, St. Louis, MO
Presenter, 2005 Tennessee Collegiate Honors Conference, Nashville, TN
HONORS/AWARDS
Dean's List
2008 Outstanding Social Work Graduate, Austin Peay State University
Who's Who Among American Colleges and Universities
Who's Who Among American Junior Colleges
United States Achievement Academy Scholar
(2 of 2)
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