Customer Service Sales

gene v. nielsen, CPA

**** ****** *** ( Sandy, UT 84093 ( (c) 801-***-**** (

***********@*******.***

CHIEF FINANCIAL OFFICER / CONTROLLER

Increased Profits / Revenue / Shareholder Value ( Turnaround Leadership(

Operations Oversight

Highly accomplished financial strategist with superlative record of driving

/ revitalizing public and private companies spanning a broad range of

industries to achieve optimized profitability and growth. Extensive

background in public accounting, including SEC reporting and filings,

forecasting, budgeting, business analysis, and financial risk. History of

consulting stagnant / non-profitable companies to achieve profitability by

leading process and procedure implementation and change. Proficient at

dramatically improving all key performance measures while exceeding

stakeholder expectations. Motivational leader with proven ability to pilot

teams to peak performance. Astute at ensuring all corporate / accounting

records and documents pass external audits and due diligence. Adept at

leveraging strong communication / negotiation skills to elevate and

maintain customer satisfaction levels and develop long-term, profitable

business, banking, and shareholder relationships. Resourceful, out-of-the-

box problem solver with keen analytical strengths and experience.

Selected Achievements

> Analyzed 46 U.S. and 28 Canadian retail distribution sites for world's

second-largest explosives manufacturer; attained a minimum 18% return

on assets (RONA) for each site and added $66M EBIT to the company's

bottom line. [Dyno Nobel]

> Brought company to profitability within two years after 16 non-

profitable by creating and implementing an entirely new business

infrastructure, which facilitated sale to Fortune 100 public company

within three years. [Crisnet, Inc.]

> Conducted all due diligence during LOI period and led company

integration into Motorola systems within stringent time constraints.

[Crisnet, Inc.]

> Served as Senior Division Controller for two companies in software

business units of Motorola. [Motorola]

> Increased revenue 500%, gross profit $3.7M, and reduced overhead by

30% within three years. [Crisnet, Inc.]

> Partner in public accounting firms with over 200 clients in audit,

review, compilation, tax, and consulting; SEC peer reviewer.

Areas of Expertise

( Turnaround / Change Management ( QA / Six Sigma ( Staff Training /

Leadership

( Process / Procedure Implementation ( Risk Management / Due Diligence (

New Systems Implementation

( Project Management / Job Costing ( Business Model / Plan Development

( SEC Reporting / Filings

( SOX / Regulatory Compliance ( Negotiations / Communications (

Product Pricing / Strategy

( Revenue Recognition ( Budgets / Taxes / Audits ( M&A / IPO

PROFESSIONAL SUMMARY

TATUM, LLC Salt Lake City, UT

Largest executive services firm in the U.S.; focused on providing

strategic, operations, and project leadership to companies in transition

and and provides interim CFO / Controller services 2008 to Present

Partner

Contract with Dyno Nobel (world's second largest explosives manufacturer)

> Analyzed 46 U.S. and 28 Canadian retail distribution sites; assessment

included "costs to serve" analysis. Collaborated with operations,

finance, and sales teams to attain minimum 18% return on assets (RONA)

at these sites.

> Deeply analyzed current business behaviors and "right sized" all

sites; increased bottom line by $66M EBIT.

> Reviewed price of products sold and corrected costly pricing errors,

which facilitated complete change in product pricing.

> Reviewed all assets at three U.S. ammonium nitrate plants to determine

presence of incorrectly received assets and identify uplift in value

or change in useful life for audit purposes preceding acquisition by

IPL (Australian public company).

INDEPENDENT CONSULTANT Salt Lake City, UT

Consultant to various businesses 2006 to 2008

Chief Financial Officer / Chief Operating Officer - Contract with Executive

Placement Company

> Researched and implemented new "front end" software package and

integrated with new accounting software; increased search methods and

improved tracking of candidates to elevate recruiter efficiency by

50%.

> Ensured Company profitability by diversifying business into different

markets, including mining, health care, and high-tech.

Chief Financial Officer / Chief Operating Officer - Contract with start-up

VOIP Company

> Facilitated developers creation of accurate call-detail record

billing system; also implemented accounting software.

> Developed all corporate business manuals, commission structures, and

policies / procedures.

> Raised $2.5M investment capital by presenting proformas to private

investors.

MOTOROLA, INC. Salt Lake City, UT

World-leading provider of mobility products and solutions across broadband

and wireless networks 2004 to 2006

Senior Division Controller

> Held controller responsibility for two separate business units in

public service and public safety.

> Directed team of 350 finance, IT, and customer service staff while

collaborating with sales, marketing, product development, and

implementation departments to ensure bottom-line profitability.

> Ensured success of Crisnet acquisition by meeting 100% of integration

project dates.

> Saved over $1M / year by securing agreement from Corporate to revamp

IT support structure.

> Elevated customer retention from 95% to 99.5% by instilling proactive

communication and technical upgrade plans.

> Closed 20-year, $10M sale by devising and delivering vanguard pricing

structure.

CRISNET, INC. Salt Lake City, UT

18-year-old software company with 350 criminal justice / public safety

clients (purchased by Motorola in 2004) 2001 to 2004

Chief Financial Officer / Chief Operating Officer

> Managed finances and led day-to-day operations; directed 60-person IT,

R&D, customer service, HR, finance, sales, marketing, product

development, and project management functions.

> Implemented job costing system that increased job margins to 70% from

under 40% by tracking costs, preparing budgets, and sharing

accountability with all employees involved.

> Elevated margins by developing new product pricing and sales

commission structures.

> Increased revenue by 500%, gross profit by $3.7M, and reduced overhead

by 30% within three years.

> Negotiated relocation to new office space at $5 below market rate per

square foot.

> Renegotiated loan rates by 4% decrease and payment terms on angel

financing.

> Developed dashboard reports that disclosed a quick snapshot of job

performance, progress, and customer satisfaction.

> Held full responsibility for cash management, internal controls, and

procedures.

> Maximized owner value and sale price to Motorola by creating a

scalable business model; facilitated successful sale.

> Brought company to profitability within two years by creating and

implementing entirely new business infrastructure.

> Prepared company for due diligence requirements by ensuring accuracy

of corporate and financial records / reporting.

> Achieved superior productivity and efficiency by training team and

instilling accountability.

> Served as trustee of retirement plan and re-designed benefit program

to obtain greater ROI and reduce administrative costs.

ANDERSON CORPORATION Salt Lake City, UT

Holding company for multiple construction and real estate development

companies spanning four states 1999 to 2001

Chief Financial Officer

> Led finance and served as Secretary-Treasurer for $170M general

contractor construction firm.

> Leased over 600,000 square feet of rentable commercial, industrial,

and office space.

> Ensured success of new property management subsidiary by creating

business infrastructure.

> Achieved timely and accurate financial reports by converting to

integrated, automated accounting system.

> Improved project margins 1% by providing access to "real time"

financial and project data.

> Enabled corporate headquarters technological access to off-site job

locations to create real time financials.

(Previous experience: CPA, Partner, and Stockholder at three accounting

firms

EDUCATION PROFESSIONAL DEVELOPMENT, & AFFILIATIONS

Bachelor of Science, Accounting ? University of Utah - Salt Lake City, UT

Annually obtain 40 hours of continued professional education in relevant

areas of accounting, auditing, and taxation

Certified Public Accountant ? Utah License Number 2393

Treasurer ? Inter F. C. Soccer Club - Salt Lake City, UT

Member ? AICPA

Teacher ? Community Education Business Courses

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