PRISCILLA GONZALES
**** ****** ****** *******, ** 78415 361-***-****
***********@*****.***
____________________________________________________________________
OBJECTIVE
Employment with a well established organization that offers a challenging
environment where performance is valued and employees are encouraged to
grow and develop professionally.
SUMMARY
Employment with a successful company that offers challenging assignments in
their Human Resource function and opportunities for continued training and
development.
EDUCATION
University of the Incarnate Word, San Antonio, Texas- 05/2010
Bachelor of Arts, Human Resources
Del Mar College, Corpus Christi - 08/2007
AAS, Liberal Arts
Southern Careers Institute, Corpus Christi, Texas-12/1996
Certificate: Medical Assistant/Phlebotomist
WORK HISTORY
Valley Aids Council, Corpus Christi, Texas - 2007-Present
Medical Assistant/Intake Coordinator
. Review charts, triage patients, check vitals, collect and
prepare laboratory specimens, instruct patients about their HIV
medications and special diets, review medications, assess prior
treatment as ordered by Dr.,transcribe Dr's orders, write
referrals, prepare and administer injections as necessary,
authorize drug refills as directed, educate patients on HIV.
Serve as a direct link and communicator between patient and
other health care professionals whenever there is a need.
Exam One South Texas, Corpus Christi, Texas- 2005-2007
Office Manager
. Responsible for the smooth operation of the day-to-day business
of the company.
. Worked closely with the company's partners, owner, to meet the
company's staffing, equipment, and organizational needs.
. Called on all insurance agents for paramedical exams and insure
professional prompt service.
. Maintain an excellent rapport with clients.
. Develop and manage client relationships with employees to ensure
expectations are met.
. Able to complete daily duties in a timely and efficient manner
. Responsible for planning meetings and conferences; managing mail
processing; administering business continuity programs such as
business insurance.
. Coaching and supervising employees; establishing utilization,
productivity and quality controls; scheduling; managing time
effectively; reasoning, problem solving, and decision making,
motivating employees, handling difficult customers; and managing
difficult employees.
. B2B Cold Calling Sales
C.C.I.S.D., Corpus Christi, Texas-2004-2005
Substitute Teacher
Corpus Christi Women's Clinic, Corpus Christi, Texas 1996-2004
Medical Assistant
. Assisted physician, assessed patient medical condition, and
administered injections.
. Conveyed medical treatment as appropriate and assisted in
outpatient minor surgeries.
SKILLS
Computer-literate: Excel, Word, Access
Results-oriented
Personable professional whose strengths include cultural sensitivity
and an ability to build rapport with a diverse workforce in
multicultural settings.
Innovative problem-solver who can generate workable solutions and
resolve complaints.
Resourceful team player who excels at building trusting relationships
with customers and colleagues
Dependable, responsible contributor with committed to excellence and
success.