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Customer Service Technician

Location:
Rochester, NY, 14624
Posted:
September 09, 2010

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Resume:

*** ****** **** ***** (***)

Rochester, NY ***-***4

E-mail:

limpinglhasa@yahoo.

com

Jennifer M. Morrow

Objective To obtain a full-time position as a Licensed

Veterinary Technician, where I can utilize my

education, skill, experience and compassion. As

well as continue to grow in my profession.

Employment 09/01/2008-present Veterinary Specialists &

Animal Emergency Services (Monroe

Veterinary Associates)

Rochester, NY

Licensed Veterinary Technician (Emergency/Oncology)

Responsibilities include: Triaging patients to

assess between critical and non-critical

illness/injury, notifying DVM's of immediately

critical patients, placing iv catheters, obtaining

blood and other samples for lab tests, taking and

developing radiographs, calculating appropriate

drug doses, administering medications orally and

intravenously, tube feeding via naso-gastric and

esophageal tube, treating / observing both

extremely critical and non-critical patients (

including Emergency cases, Surgical specialty

cases, and Internal medicine cases), monitoring

anesthesia, intubation and extubation of patients,

placing urinary catheters, CPR, post-operative

recovery and care, cleaning of operating room,

cleaning/sterilizing surgical instruments, basic

care and comfort of patients, obtaining blood

pressure by Doppler, monitoring EKG, assisting

DVM's in performing procedures, appropriate methods

of restraint (including physical, chemical). In

addition, as Oncology LVT, responsible for

obtaining blood and urine samples for

pre-chemotherapy screening. Placeing iv catheters

for anesthesia and/or aministering iv chemotherapy

agents. Observing proper safety procedures for

handling, administering, and disguarding

chemotherapy agents. Mantaining comfort and well

being of chemotherapy patients as well as

communicating with clients. Preparing/monitoring

oncology patients for biopsy/ctologic procedures as

directed by Oncology DVM (including bone marrow

biopsy/aspirate, lymph node biopsy/aspirate

(internal or cutaneous, +/-ultrasound guidance).

Notifying Oncologist of any concerns. Maintaining

stock of chemotheryapy agents, as well as assuring

appropriate chemotherapy agent handling/waste

clean-up/ disposal are strictly followed by all

hospital staff members,a.

01/2005-08/30/2008 Canandaigua Veterinary

Hospital (Monroe

Veterinary Associates)

Canandaigua, NY

Licensed Veterinary Technician

Responsibilities include: admitting/discharging

animals from the hospital, daily

treatments/observation of animals, obtaining

samples for lab tests, completing lab tests,

placing IV catheters, taking/developing

radiographs, endotracheal intubation/extubation,

administering & monitoring anesthesia,

post-operative care/recovery, CPR, euthanasia,

surgical assisting, dental cleaning, inputting

records into computer, record keeping of controlled

drugs, employee scheduling, ordering & stocking

supplies, maintaining client records, cleaning &

autoclaving surgical packs, general cleaning,

laundry, answering phones, dispensing medications,

and general maintenance issues in the hospital. As

well as a wide variety of Client Education covering

nutrition, post-operative care, importance of

vaccinations & monthly heartworm preventative.

08/2004-12/2004 Canterbury Stables

Cazenovia, NY

Stable Assistant

As a stable assistant I was responsible for the

daily care, feeding, and turn-out of 43 horses. I

was also responsible for daily cleaning of the

stable. As well as, tacking-up and un-tacking

horses being used for client riding lessons.

09/2001-07/2004 Avon Animal Hospital

Avon, NY

Kennel Attendant/Veterinary Assistant

As a kennel attendant I was responsible for the

daily care of dogs and cats. I was also

responsible for the cleaning and sterilization of

the hospital. As a veterinary assistant I was

responsible for assisting the Veterinarian in

surgeries, routine appointments, restraint of the

animals, post-operative care and monitoring, as

well as administering medications. I was also

responsible for answering a 3-line phone system and

filling patient prescriptions.

04/1998-08/2001 Wegmans Pharmacy

Geneseo, NY

Pharmacy Technician/Cashier

As a pharmacy technician I was responsible for

filling patient prescriptions, interacting with

insurance companies and doctors, ordering and

re-stocking prescription medications, as well as

answering a 4-line phone system, and customer

service. As a cashier I was responsible for

customer service and processing customer orders.

Education 08/2004-12/2004 Morrisville State College

Morrisville, NY

Equine Business Management

This program specializes in the care of horses and

the management of an equine stable. The program

also involves learning basic riding and training

techniques of the horse. This program also requires

the student to participate in the Morrisville

Standard bred Equine Auction/Sale.

08/2002-05/2004 Alfred State College

Alfred, NY

Veterinary Technology (A.S. Veterinary Technology

degree)

This program specializes in the anatomy and

physiology of large and small animals, and their

metabolic and physiological processes of growth.

As well as radiology, parasitology, surgical

nursing, anesthesia, microbiology, and laboratory

animal management.

09/98-05/2001 Monroe Community College

Brighton, NY

Liberal Arts (A.A.S. Liberal Arts degree)

This program was designed to give a wide variety of

basic knowledge of many different topics and

subjects.

References Provided Upon Request

Summary of

qualifications Licensed through NYS Education Department as a

Veterinary Technician as of August of 2004. I have

worked for Monroe Veterinary Associates as a

Licensed Veterinary Technician at Veterinary

Specialists & Animal Emergency Services from

September 1st, 2009 to the present and also at

Canandaigua Veterinary Hospital from January 2005

through August 31st, 2008. I also have

approximately 3 years experience working as a

Kennel Assistant/Veterinary Assistant at Avon

Animal Hospital. In addition, I have approximately

3 years experience working at Wegmans Pharmacy.

Professional NYSAVT

memberships NAVTA

Volunteer AIDS Care

experience NYS Special Olympics

ARC (Association for Retarded Citizens)

Free Rabies Clinic's



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