Customer Service Sales
Resume:
BACKGROUND SUMMARY
Sheryl Pullin
Luck, WI 54853
Cell 715-***-****
E-mail *************@*****.***
Resourceful results-driven professional with broad industrial product
knowledge. Adept at working in fast-paced, customer driven environments.
Thorough, critical thinker with solid analytical skills. Excellent written
and oral communication skills as well as solid planning, leadership and
administrative skills.
Employment:
Current: Unemployed
Scientific Molding Corporation, Ltd. - Current - Dec 08 - Sept 09
Amery, WI
Purchaser
. Customer service focused
. Production Material and MRO Buyer
. Assess capacity/material availability
. Created build schedules for production areas
. Monitor daily production & scrap
. Communicated production commitments
. Ensured accuracy of materials
Experienced user of AS400, MAPICS, Vantage, Intuitive ERP, Enterprise IQ
software, MS Office (Outlook, Word, Excel, PowerPoint, etc.) and other
software applications; knowledgeable in JIT and MRP production planning
systems as well as E-procurement business applications; including Vendor
performance ratings, evaluations and supplier development.
Xccent, Inc. - June 08 - Dec 08
Osceola, WI
Material Analyst
Buyer/Planner/Material Control
. MRO and Production Material Buyer
. Assess capacity/material availability
. Created build schedules for production areas
. Monitor daily production & scrap
. Communicated production commitments
. Ensured accuracy of materials
TEAM Industries - November 2005 - June 2008
Cambridge, MN
Sales Associate - Customer Service
Drive Train Components
. Acting as an inside sales person to support our customer base, Account
Manager and manufacturing.
. Handling inbound sales calls.
. Provide technical support / assistance to our customers and outside sales
group.
. Provide order preparation.
. Prepare quotations to support our outside sales force.
. Provide details for new business opportunities.
. Interface with internal customers to exceed our external customer's
expectations.
Master Production Scheduler
Drive Train Components - Machining
. Interpreted demand
. Assessed capacity/material availability
. Created build schedules for production areas
. Monitor daily production & scrap
. Communicated production commitments
. Accurate and timely execution of transactions
. Ensured accuracy of materials
Polaris Industries May 1991 -March 2005
Osceola WI
Purchasing Agent
Purchasing Agent procuring metal stampings, cosmetic sheet metal,
fasteners, seats, graphics, plastic & exhaust systems for Victory
Motorcycles. Responsible for chassis components from domestic and foreign
suppliers.
. Identified areas of potential savings and obtained over $.5 million in
cost. Reduced lead times on all foreign and domestic parts.
. Formed and led cross-functional project and strategic sourcing teams to
identify sources of supply, evaluate market conditions, and formulate
sourcing strategy, direct team execution tactics, and lead negotiations
of agreements.
. Audit new and existing suppliers for quality, capacity and technology.
. Assisted engineering in developing more accurate specifications and
followed through with the suppliers on validation plans.
Planner/Expeditor
Calculated monthly and yearly material requirements to facilitate purchase
and delivery of components.
. Ensured the work-in-process supported pipeline visibility targets &
capacity
. Received and disseminated production requirements
. Actively managed the scheduling and planning for production
. Interpreted demand
. Assessed capacity/material availability
. Created build schedules for production areas
. Monitor daily production & scrap
. Communicated production commitments
. Ensured accuracy of materials
. Reduced inventory by 1.3M (35%) in three months utilizing an internal
inventory management software system
. Managed material changes to minimize obsolescence
. Data entry for bills of material structure
Administrative Assistant
. Handled all official engineering correspondence
. Upgraded office filing system
. Typed all company documents
. Created and maintained department tooling budget
. Typed all engineering correspondence
. Responsible for new department employee computer training
Education:
Bachelor of Arts in Marketing Management (19 credits left - obtaining
through adult learning programs)
Concordia University, St. Paul, MN
Wisconsin Indianhead Technical College, New Richmond, WI
Training in manufacturing process, blue print reading, communications,
supervisory 1, 2 &3, conflict management, supplier relationships, quality
systems and E-Commerce.
Seminars:
Contract Administration & Management
Electronic Commerce, Business & Collaborative Commerce
Conflict Management Skills
Material Requirements Planning
Project Management
Professional Membership:
Project Management Institute
Community Membership:
Polk County 4-H Little Butternut
Northern WI Paint Horse Club
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