HOWARD RUSSELL
Address: ** ***** ********* **********, ******* 30117 Phone Number: 770-***-****
E-mail: abla32@r.postjobfree.com
BUSINESS ANALYST / PROJECT MANAGER
Profile Overview
Accomplished business strategist with proven ability to identify key client business needs and to make well-informed, timely
decisions to devise creative solutions that consistently exceed client expectations and impact the company’s bottom line.
Adept at increasing client retention, cost reduction and revenue generation. Accustomed to utilizing strong strategic and
analytical skills crucial in designing business solutions for software, healthcare and consumer industries.
Efficient in coordinating and managing projects and resources, streamlining processes and analyzing performance
indicators, and optimizing productivity while ensuring fulfillment of functional requirements and standards.
Managed all aspects of software development lifecycle
Experienced in personnel supervision and team building
Areas of Expertise
Project Management Image Processing and Data Capture Risks Management
Process Analysis Software Development Cycle Proposal Development
Requirements Definition Change Management Document Management
Payment Processing Cost Benefit Analysis Process & System Improvement
Technical Proficiency
Database: Access, MS SQL Server
MS Office: Word, Excel, Power Point, Publisher, Visio, Outlook, MS Publisher
Project Management: MS Project
Document Management: Alchemy, Fortis, AnyDoc
Scanning and Data Capture: Kofax, Opex, Kodak, A2IA, DokuStar, Mail Scan
Change Control and Defect Tracking: SharePoint, Visual Source Safe, JIRA, Aardvark
Other: MapInfo, Mind Mapper
Professional Experience
Project-Transform, Carrollton, GA
Startup Project Manager 2009-Current
Primarily design, manage and define feasibility of a start-up project for a company providing personal improvement resources
including coaching and on-line informational products.
Developed strategic business plans while closely analyzing industry trends and competition in the market.
Established online market presence through a comprehensive design of a web site.
Analyzed needs and demands of potential clients to effectively develop initial information products
Designed a comprehensive coaching program.
Systems and Methods, Inc., Carrollton, GA
Director of New Business Development 2007-2009
Identified new lines of business and prompted continuous growth on opportunities while developing business cases and initial
program design. Spearheaded and actively participated in all aspects of responding to government RFP’s and RFI’s. Provided
strategic direction and systematically planned the development of a custom document management browser product for Missouri
Department of Revenue.
Designed a new product line consisting of a document management system.
Successfully cut down several phases of the proposal process from days to just hours by developing an automated
system for generating proposals.
Established a marketing advantage through the creation of initial program design for full service document management
platform that could be marketed to multiple sectors.
Played an important role in the creation of initial design for a pre-paid card solution.
1 Page
HOWARD RUSSELL
Address: 25 North Greenwood Carrollton, Georgia 30117 Phone Number: 770-***-****
E-mail: abla32@r.postjobfree.com
Director of Process Improvement 2006-2007
Oversaw and maximized performance of a team responsible in the development and maintenance of a CMMI 3 compliant
infrastructure product.
Implemented strategic measures to optimize workflow and operational processes.
Realigned plans and ensured efficiency of the entire functions of the process improvement program.
Conducted in-depth analysis and thorough review on systems and procedures for HIPPA compliance.
Director of Information System 2002-2006
Rendered technical expertise in providing solutions and strategies as the Chief Technical Architect for all software enhancements
and modifications while overseeing a staff consisting of developers, database administrators, business analysts and quality
assurance operators.
Orchestrated the implementation of State Disbursement Unit payment processing system in Georgia.
Streamlined all baseline and custom configurations to Systems and Methods SMART® payment processing application
suite.
Ensured the seamless design and implementation of child support E-Commerce application.
Spearheaded and architected the development of a custom document management browser product for Georgia Child
Support Division.
Deployed an automated testing process utilizing Mercury test suite.
Business Analyst 2001-2002
Managed system research and development projects into full completion.
Closely monitored and ensured that the proposal requirements were implemented during the implementation of a State
Disbursement Unit in Connecticut.
Streamlined daily operational functions by creating an access requirements tracking application.
Baton Rouge Crisis Intervention Center, Baton Rouge, LA
Information Systems Manager 2000-2001
Led all efforts in completing all phases of the contract with the Louisiana Department of Health and Hospitals.
Devised a call-tracking application, as well as supervised the implementation of United Way InfoLine referral services.
Earlier Experience
Information Systems/Clinical Effectiveness Department Director, Lake Physician Health Organization, 1998-2000
Baton Rouge, LA
Healthcare Consulting Subcontractor, Healthcare Management Companies, Baton Rouge, LA 1998-2001
Project Director, University of New Orleans/DHH, Baton Rouge, LA 1995-1998
Planner, Gulf Regional Planning Commission, Gulfport, MS 1993-1995
Education
PROGRAM IN PSYCHOLOGY AND ORGANIZATIONAL DEVELOPMENT, 2001
State University of West Georgia, Carrollton, GA
URBAN AND REGIONAL PLANNING, MASTERS COURSEWORK, 1991
University of New Orleans, New Orleans, LA
BACHELOR OF SCIENCE IN POLITICAL ECONOMY, 1992
Tulane University, New Orleans, LA/
Professional Development
Introduction to CMMI, SEI, 2007
Advanced Risk Tools, Metrics and Models, Carl Pritchard, 2007
Certification: Personal Coaching Core Essentials, CoachU
Affiliations
Member
Project Management Institute TAWPI AIIM
2 Page