Customer Service Administrative Assistant

VERNELL JOHNSON **** Steam Mill Road, Apartment G-15

Columbus, Georgia 31907

706-***-**** / Email: ************@*****.***

OBJECTIVE: Position in Administrative Support, Customer Service or related field.

HIGHLIGHTS OF QUALIFICATIONS

• Possess proven and productive work experience.

• Professional in appearance and manner.

• Thrive on challenging assignments and tasks.

• Committed to professional excellence.

EDUCATION

Diploma, Management and Supervisory, COLUMBUS TECHNICAL COLLEGE, Columbus, Georgia - 2009

Certificate, Customer Service, COLUMBUS TECHNICAL COLLEGE, Columbus, Georgia - 2009

RELEVANT EXPERIENCE

Administrative Support

• Experienced in most facets of office clerical duties, as:

-File maintenance -Receptionist -Copying/Mailing-Typing

-Scheduling -Office logistics -Customer Service

-Data entry

-Bookkeeping -Basic Accounting

• Computer experienced in many software applications, as:

-Windows (All versions) -MS Word -Internet -Email

(Outlook)

-Excel -PowerPoint

• Compiled, evaluated, and drafted all statistical and operating reports in a timely and efficient manner.

Human Resource

• Record payroll

• Hire for all departments

• Trained new employees on company policies and procedures.

Tax Preparation

• Checked data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, and

procedures.

• Computed taxes owed or overpaid, using adding machines or personal computers and completed entries on forms,

following tax form instructions and tax tables.

• Prepared and assisted in preparing simple to complex tax returns for individuals or small businesses.

• Used all appropriate adjustments, deductions, and credits to keep clients taxes to a minimum.

• Furnished tax preparers with sufficient information and advice in order to ensure correct tax form completion

WORK HISTORY

05/2010- Present Human Resource Manager Versatyle Communications,

Columbus, GA

07/2009-09/2010 Business/Human Resource Intern Georgia Department of Labor,

Columbus, GA

09/2008-12/2009 & Administrative Assistant Columbus Technical College, Columbus, GA

09/2007-01/2008

12/2009-03/2010 Tax Preparer MJ’s Bill Pay & Tax

Services, Columbus, GA

- References available upon request -

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