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Manager Customer Service

Location:
Cedar Falls, IA, 50613
Posted:
July 23, 2010

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Resume:

TRAVIS SCHNEIDER

*** *. ******* ****

Cedar Falls, IA 50613

319-***-****

abl9wk@r.postjobfree.com

SUMMARY:

. Bilingual; Two years of college level Spanish and

over eleven years of practical use

. HACCP Trained and Certified

. OSHA 30 Hour certified

. SQF Certified 2009

. AS400, IRennisance, WMS

. 5S Trained and Certified

. Maintain over 98% Customer Fill Rates for 18 Months

. Involved with decision making and start up of $5.5

million retail line

. Over ten years supervisory experience in union and

non-union environments.

. Five years experience with a major Egg

Production/Processing company as Assistant Production

Manager /Safety Coordinator/Pullet Manager

. Started with company in a two year training program,

however, was promoted and relocated in only eight

months.

. Involved in a 6% increase in production in less than

six months.

. Completed Corporate Basic Management Skills Workshop

(MDM) in 1999 and 2005.

. Excellent communication skills especially in

human/customer relations.

. Experience with both PC and Macintosh hardware and

software especially MS Word, MS Excel and Lotus 123.

EDUCATION: International Agriculture/Poultry Science

University of Wisconsin-Madison

September 1992 - December 1997

Associates in Arts Degree - Marketing and Sales

Stratton College, Milwaukee, Wisconsin

March 1989

49CFR/IATA HAZMAT SHIPPING

Trained and Certified

July 2005, August 2007

HACCP/ADVANCED Trained and Certified

University of Nebraska - Lincoln

Dieble Laboratory

March 2002/June 2009

SQF Certified - 2009

OSHA 30 Hour - General Industry

March 2006

EMPLOYMENT:

Kerry, Inc., Fredericksburg, IA/Fenton, MO/Waunakee, WI

Production Manager

May 2004 to Present

. Manage(ed) plants associated with Savory Flavors, Beverage Flavors,

Blending, Spray Dry, Emulsions, Liquid and Frozen(IQF) Sauces,

Reactions, Pan Drying and RTE Packaging

. Manage day to day activities for entire plant which include

Production, Quality, Customer Service, Planning, Purchasing,

Shipping/Receiving and Safety

. Experienced in Lean Manufacturing - Kaizen - 5S as well as AS400, WMS,

iREN and CCS Systems

. Experience in production, manufacturing and logistics, materials

management, quality control, employee training- team building, FDA,

cGMP, HACCP, SQF, 49CFR(HAZMAT) and OSHA regulations

. Played a key role in successful design and start up of $5.5 million

retail packaging line

. Manage staff of 19 hourly and 8 administrative employees up to 100

employees

. Played key roll in brining plant from 82% to 98% on time shipments

within 6 months

. Started as Production Supervisor at Waunakee Plant; transferred and

promoted to Site Manager at Fenton Plant, most recently transferred to

Center of Excellence in Fredericksburg, IA

. Played roll in setting inventory turn record for entire company of 8

annually

. Assisted in inventory reduction of 20% or $800,000 in first year at

Fenton

. Zero lost time accidents for 2 years

. Work with plant employees to train them and insure that we are

following our programs.

- Formula Accuracy and Recording Accuracy

- GMP's

- Food Safety

- HACCP Plans

- Inventory Accuracy

- Safety

- Cleaning and Sanitation

- Brush and Pail Programs

- Allergen Programs

. USDA Inspected facility

. Manufacture emulsified beverages and juice blends

. Assist with warehouse organization

. Assist with Process Improvements and capital projects

. Involved with maintenance issues

. Assist with Productivity Improvements

. Assist with Inventory Accuracy and Cycle Counting

. Supervise daily cleaning and sanitation

. Manage and supervise the Master Sanitation Program

Accountable for a clean and orderly plant, meeting production

deadlines and keeping to the schedule

Hire all production employees, manage all production employee

training, development and counseling

S&R Egg Farms, Inc., Whitewater, WI

Food Safety Manager/Processing Plant Coordinator

June 2002 to May 2004

. Supervise day-to-day operations and over 25 non-union employees of

production farm, including the overall well being of laying hens and

pullets.

. Developed entire HACCP program, including cGMPs, SOPs and all required

USDA documents in English and Spanish.

. Manage two processing facilities, which includes staffing, scheduling,

inventory control, ordering materials, customer complaints and general

customer service.

. Plan and allocate production supplies through central purchasing office

this also includes maintaining an inventory of integral supplies for cost

effective operation.

. Coordinate and lead monthly safety training for current employees and

orientations for all new employees.

. Serve as liaison between medical, workman's compensation and corporate

offices for all injury claims.

Specialty Brands, Inc., Albuquerque, New Mexico

Production Superintendent

September 2001 to June 2002

. Supervised day-to-day operations and over 125 union employees in a food

production environment.

. Maintained all required HACCP documents for facility.

. Involved with major scrap reduction model.

. Coordinated all necessary supplies for daily production runs.

. Involved with all recruitment, hiring and disciplinary action far all

production employees, all in English and Spanish.

. Involved with the design of production line remodeling to improve

efficiency.

Cal-Maine Foods, Inc., Edwards, Mississippi & Albuquerque, New Mexico

Assistant Production Manager/Pullet Manager/Safety Coordinator, Trained in

Edwards, MS and was transferred to Albuquerque, NM.

June 1998 to September 2001

. Supervise day-to-day operations and over 25 non-union employees of

production farm, including the overall well being of laying hens and

pullets.

. Maintain all required HACCP documents for production facility.

. Maintain and schedule vaccinating and bird moving employees.

. Plan and allocate production supplies through central purchasing office

this also includes maintaining an inventory of integral supplies for cost

effective operation.

. Calculate grow-out and replacement schedules for all birds.

. Coordinate and lead monthly safety training for current employees and

orientations for all new employees.

. Conduct monthly corporate safety inspections for all areas.

. Evaluate and maintain all OSHA and MSDS records for all areas.

. Serve as liaison between medical, workman's compensation and corporate

offices for all injury claims.

BACKGROUND/

INTERESTS:

. Traveled to Latin America; Costa Rica and Puerto Rico.

. Spanish

. Served two terms as Treasurer of the University of Wisconsin-Madison

Poultry Science Club.

. Participate in National Audubon Society Annual Christmas Count.

. Active member, (BEAC), Bald Eagle Action Coalition.

. Volunteer for Wild Animal Rehabilitation Center (WARC).

. Co-developer of University of Wisconsin-Madison Poultry Science High

School Recruitment Program.

REFERENCES: Available upon request.



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