Manager Customer Service
Resume:
TRAVIS SCHNEIDER
Cedar Falls, IA 50613
********@*****.***
SUMMARY:
. Bilingual; Two years of college level Spanish and
over eleven years of practical use
. HACCP Trained and Certified
. OSHA 30 Hour certified
. SQF Certified 2009
. AS400, IRennisance, WMS
. 5S Trained and Certified
. Maintain over 98% Customer Fill Rates for 18 Months
. Involved with decision making and start up of $5.5
million retail line
. Over ten years supervisory experience in union and
non-union environments.
. Five years experience with a major Egg
Production/Processing company as Assistant Production
Manager /Safety Coordinator/Pullet Manager
. Started with company in a two year training program,
however, was promoted and relocated in only eight
months.
. Involved in a 6% increase in production in less than
six months.
. Completed Corporate Basic Management Skills Workshop
(MDM) in 1999 and 2005.
. Excellent communication skills especially in
human/customer relations.
. Experience with both PC and Macintosh hardware and
software especially MS Word, MS Excel and Lotus 123.
EDUCATION: International Agriculture/Poultry Science
University of Wisconsin-Madison
September 1992 - December 1997
Associates in Arts Degree - Marketing and Sales
Stratton College, Milwaukee, Wisconsin
March 1989
49CFR/IATA HAZMAT SHIPPING
Trained and Certified
July 2005, August 2007
HACCP/ADVANCED Trained and Certified
University of Nebraska - Lincoln
Dieble Laboratory
March 2002/June 2009
SQF Certified - 2009
OSHA 30 Hour - General Industry
March 2006
EMPLOYMENT:
Kerry, Inc., Fredericksburg, IA/Fenton, MO/Waunakee, WI
Production Manager
May 2004 to Present
. Manage(ed) plants associated with Savory Flavors, Beverage Flavors,
Blending, Spray Dry, Emulsions, Liquid and Frozen(IQF) Sauces,
Reactions, Pan Drying and RTE Packaging
. Manage day to day activities for entire plant which include
Production, Quality, Customer Service, Planning, Purchasing,
Shipping/Receiving and Safety
. Experienced in Lean Manufacturing - Kaizen - 5S as well as AS400, WMS,
iREN and CCS Systems
. Experience in production, manufacturing and logistics, materials
management, quality control, employee training- team building, FDA,
cGMP, HACCP, SQF, 49CFR(HAZMAT) and OSHA regulations
. Played a key role in successful design and start up of $5.5 million
retail packaging line
. Manage staff of 19 hourly and 8 administrative employees up to 100
employees
. Played key roll in brining plant from 82% to 98% on time shipments
within 6 months
. Started as Production Supervisor at Waunakee Plant; transferred and
promoted to Site Manager at Fenton Plant, most recently transferred to
Center of Excellence in Fredericksburg, IA
. Played roll in setting inventory turn record for entire company of 8
annually
. Assisted in inventory reduction of 20% or $800,000 in first year at
Fenton
. Zero lost time accidents for 2 years
. Work with plant employees to train them and insure that we are
following our programs.
- Formula Accuracy and Recording Accuracy
- GMP's
- Food Safety
- HACCP Plans
- Inventory Accuracy
- Safety
- Cleaning and Sanitation
- Brush and Pail Programs
- Allergen Programs
. USDA Inspected facility
. Manufacture emulsified beverages and juice blends
. Assist with warehouse organization
. Assist with Process Improvements and capital projects
. Involved with maintenance issues
. Assist with Productivity Improvements
. Assist with Inventory Accuracy and Cycle Counting
. Supervise daily cleaning and sanitation
. Manage and supervise the Master Sanitation Program
Accountable for a clean and orderly plant, meeting production
deadlines and keeping to the schedule
Hire all production employees, manage all production employee
training, development and counseling
S&R Egg Farms, Inc., Whitewater, WI
Food Safety Manager/Processing Plant Coordinator
June 2002 to May 2004
. Supervise day-to-day operations and over 25 non-union employees of
production farm, including the overall well being of laying hens and
pullets.
. Developed entire HACCP program, including cGMPs, SOPs and all required
USDA documents in English and Spanish.
. Manage two processing facilities, which includes staffing, scheduling,
inventory control, ordering materials, customer complaints and general
customer service.
. Plan and allocate production supplies through central purchasing office
this also includes maintaining an inventory of integral supplies for cost
effective operation.
. Coordinate and lead monthly safety training for current employees and
orientations for all new employees.
. Serve as liaison between medical, workman's compensation and corporate
offices for all injury claims.
Specialty Brands, Inc., Albuquerque, New Mexico
Production Superintendent
September 2001 to June 2002
. Supervised day-to-day operations and over 125 union employees in a food
production environment.
. Maintained all required HACCP documents for facility.
. Involved with major scrap reduction model.
. Coordinated all necessary supplies for daily production runs.
. Involved with all recruitment, hiring and disciplinary action far all
production employees, all in English and Spanish.
. Involved with the design of production line remodeling to improve
efficiency.
Cal-Maine Foods, Inc., Edwards, Mississippi & Albuquerque, New Mexico
Assistant Production Manager/Pullet Manager/Safety Coordinator, Trained in
Edwards, MS and was transferred to Albuquerque, NM.
June 1998 to September 2001
. Supervise day-to-day operations and over 25 non-union employees of
production farm, including the overall well being of laying hens and
pullets.
. Maintain all required HACCP documents for production facility.
. Maintain and schedule vaccinating and bird moving employees.
. Plan and allocate production supplies through central purchasing office
this also includes maintaining an inventory of integral supplies for cost
effective operation.
. Calculate grow-out and replacement schedules for all birds.
. Coordinate and lead monthly safety training for current employees and
orientations for all new employees.
. Conduct monthly corporate safety inspections for all areas.
. Evaluate and maintain all OSHA and MSDS records for all areas.
. Serve as liaison between medical, workman's compensation and corporate
offices for all injury claims.
BACKGROUND/
INTERESTS:
. Traveled to Latin America; Costa Rica and Puerto Rico.
. Spanish
. Served two terms as Treasurer of the University of Wisconsin-Madison
Poultry Science Club.
. Participate in National Audubon Society Annual Christmas Count.
. Active member, (BEAC), Bald Eagle Action Coalition.
. Volunteer for Wild Animal Rehabilitation Center (WARC).
. Co-developer of University of Wisconsin-Madison Poultry Science High
School Recruitment Program.
REFERENCES: Available upon request.
Contact this candidate