Page *

Christopher J. Rupp

***** ****** ***** **.

Draper UT, 84020

801-***-**** mobile

abl9vi@r.postjobfree.com

SUMMARY

I am a motivated technology professional with ten years of managing technology projects in both technical and

non-technical industries. Proven ability to steer project teams, interact professionally with stakeholders,

sponsors and C-Level managers.

PROFESSIONAL EXPERIENCE

Interbank FX – Salt Lake City, UT September 2010-

Present

Senior Systems Administrator

• Provide Tier II level support to critical business services and corporate and production environments

• Defining and following detailed processes to improve and resolve incidents

• Create, respond, maintain, and resolve detailed tracking of all incidents, changes, and tasks in a timely

manner.

• Create, follow, and maintain technical documentation to facilitate team incident responses and corporate

employee support.

• Identify, communicate, and resolve network, server, and application issues for 450 server nodes both virtual

and physical.

• Monitor the performance and availability of servers, network connectivity, network devices, and

applications with offices in UK, Korea, Australia, and Salt Lake.

• Perform day to day system administrative duties like server provisioning, permissions, application

deployments, analysis, troubleshooting etc.

• Outstanding and detailed organizational skills, and professionalism.

• Familiar with security processes, concepts, threat assessment of vulnerabilities for applicable

control/systems.

Play N Trade Video Games – Newport Beach, CA March 2004 – September 2010

Vice President of Technology and Operations

• Forecast and produce robust technology solutions to meet company growth. A growth of 1,926%

between July 2007 and July 2008.

• Build, design, and implement and project manage all technology infrastructure and web presence

including multiple websites, intranet, and point of sales.

• Coordinate technology projects to support growth from 10 to 250+ retail franchise locations.

• Directly interview, negotiate terms, and select outsourced technology vendors and manage vendors to

complete technology projects under budget and on time.

• Manage technology staff and technology team to handle fastest growing company in Orange County.

• Coordinate Unified Communications throughout Play N Trade organization including VoIP, CRM and

Messaging.

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• Match technology to business flow and implement processes to streamline operations and improve

productivity.

• Championed project for new Point of Sales system to be implemented to all retail locations.

Director of Information Technology

• Developed quarterly and yearly technology budgets.

• Coordinated and managed installation of full IP network from ground up.

• Implemented enterprise solutions to accommodate Finance, Marketing, Support, Training and Sales

Departments.

Fidelity National Financial – Santa Ana, CA Dec 2003-Feb 2004

Sr. Support Representative

• Served as technical support contact for system administrators across the United States.

• Provided local network and server support for administration office.

• Fielded incoming calls for NOC, Email, Active Directory, and Mobile Solutions.

• Demonstrated a high level of technical expertise and customer service by quickly, responding to trouble

tickets, prioritizing hot issues, and resolving complex problems.

Yakety-Yak Holdings Inc. – Newport Beach, CA Dec 2002- Dec 2003

Independent Technology Consultant

• Designed and implemented corporate network based on MS Server 2003, including Active Directory and

Exchange Server 2003.

• Administered MS Exchange e-mail system and Internet Information Server to meet all management,

employee, and customer needs for the corporate Web site.

• Provided PC support for corporate employees including building and configuring workstations, and

resolving hardware and software problems.

Penske Truck Leasing – Brea, CA Apr 1997- Dec 2002

Network Administrator

• Supplied computer support to users in the western United States.

• Managed Active Directory at global domain level.

• Managed local 500+ node network.

• Controlled network applications and maintained network integrity through security and disaster recovery

measures.

• Orchestrated network migration from Novell 3.11 to a Windows 2000 network environment and

supplied direct maintenance to the Windows 2000 Server.

• Set up workstations and laptops for new employees; configured systems, ensured network connectivity,

VPN, and installation of hardware and software.

• Designed telecommunications solutions for remote offices and maintained local PBX for 200 users.

Senior Rental Representative

• Accepted and managed customer reservations for rental fleet of 300 vehicles.

• Directly involved in billing and receivables for client accounts.

• Completed monthly and annual revenue goals as a member of sales team that increased monthly rental

revenues from $40K to $400K over a period of four years.

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• Acted as resident “computer guy” in terms of assisting and troubleshooting desktop problems for users

in the rental office.

• Designed and led Six Sigma quality control project to improve communication between rental locations.

Successful implementation of this project resulted in a cost savings of $12,000 annually for the

company.

• Assisted in the implementation of telephone systems for area rental locations.

• Selected for Network Administrator position based on proven success in carrying out technical projects.

EDUCATION and RECOGNITIONS

In Process Master of Science in IT Management, Colorado Technical University, Grad Date 6/2011

Bachelor of Science degree in I T, University of Phoenix, 2004

Penske Five-Year Service Excellence Award, 2002

Penske Greenbelt Project Award, 2000

ORGANIZATIONS and VOLUNTEER WORK

Amber Alert Me Organization – President and Chairman of the Board (2002-2003)

Church of Jesus Christ of Latter Day Saints- Full Time Missionary (Spanish Speaking)

Christopher J. Rupp

14077 Timber Ridge Dr.

Draper UT, 84020

801-***-**** mobile

abl9vi@r.postjobfree.com

SUMMARY

I am a motivated technology professional with ten years of managing technology projects in both technical and

non-technical industries. Proven ability to steer project teams, interact professionally with stakeholders,

sponsors and C-Level managers.

PROFESSIONAL EXPERIENCE

Interbank FX – Salt Lake City, UT September 2010- Present

Senior Systems Administrator

• Provide Tier II level support to critical business services and corporate and production

environments

• Defining and following detailed processes to improve and resolve incidents

• Create, respond, maintain, and resolve detailed tracking of all incidents, changes, and tasks in a

timely manner.

• Create, follow, and maintain technical documentation to facilitate team incident responses and

corporate employee support.

• Identify, communicate, and resolve network, server, and application issues for 450 server nodes

both virtual and physical.

• Monitor the performance and availability of servers, network connectivity, network devices, and

applications with offices in UK, Korea, Australia, and Salt Lake.

Page 4

• Perform day to day system administrative duties like server provisioning, permissions, application

deployments, analysis, troubleshooting etc.

• Outstanding and detailed organizational skills, and professionalism.

• Familiar with security processes, concepts, threat assessment of vulnerabilities for applicable

control/systems.

Play N Trade Video Games – Newport Beach, CA March 2004 – September 2010

Vice President of Technology and Operations

• Forecasted and produced robust technology solutions to meet company growth. A growth of

1,926% between July 2007 and July 2008.

• Built, design, implemented and project managed all technology infrastructure and web presence

including multiple websites, intranet, and point of sales.

• Sponsored technology projects to support growth from 10 to 250+ retail franchise locations.

• Directly intervied, negotiated terms, and selectedd outsource technology vendors and managed

vendors to complete technology projects under budget and on time.

• Managed technology staff and technology team to handle fastest growing company in Orange

County.

• Coordinated Unified Communications throughout Play N Trade organization including VoIP, CRM

and Messaging.

• Matched technology to business flow and implemented processes to streamline operations and

improve productivity.

• Championed project for new Point of Sales system to be implemented to all retail locations.

Director of Information Technology

• Developed quarterly and yearly technology budgets.

• Coordinated and managed installation of full IP network from ground up.

• Implemented enterprise solutions to accommodate Finance, Marketing, Support, Training and

Sales Departments.

Fidelity National Financial – Santa Ana, CA Dec 2003-Feb 2004

Sr. Support Representative

• Served as technical support contact for system administrators across the United States.

• Provided local network and server support for administration office.

• Fielded incoming calls for NOC, Email, Active Directory, and Mobile Solutions.

• Demonstrated a high level of technical expertise and customer service by quickly, responding to

trouble tickets, prioritizing hot issues, and resolving complex problems.

Yakety-Yak Holdings Inc. – Newport Beach, CA Dec 2002- Dec 2003

Independent Technology Consultant

• Designed and implemented corporate network based on MS Server 2003, including Active

Directory and Exchange Server 2003.

• Administered MS Exchange e-mail system and Internet Information Server to meet all

management, employee, and customer needs for the corporate Web site.

• Provided PC support for corporate employees including building and configuring workstations,

and resolving hardware and software problems.

Penske Truck Leasing – Brea, CA Apr 1997- Dec 2002

Page 5

Network Administrator

• Supplied computer support to users in the western United States.

• Managed Active Directory at global domain level.

• Managed local 500+ node network.

• Controlled network applications and maintained network integrity through security and disaster

recovery measures.

• Orchestrated network migration from Novell 3.11 to a Windows 2000 network environment and

supplied direct maintenance to the Windows 2000 Server.

• Set up workstations and laptops for new employees; configured systems, ensured network

connectivity, VPN, and installation of hardware and software.

• Designed telecommunications solutions for remote offices and maintained local PBX for 200

users.

Senior Rental Representative

• Accepted and managed customer reservations for rental fleet of 300 vehicles.

• Directly involved in billing and receivables for client accounts.

• Completed monthly and annual revenue goals as a member of sales team that increased monthly

rental revenues from $40K to $400K over a period of four years.

• Acted as resident “computer guy” in terms of assisting and troubleshooting desktop problems for

users in the rental office.

• Designed and led Six Sigma quality control project to improve communication between rental

locations. Successful implementation of this project resulted in a cost savings of $12,000 annually for the

company.

• Assisted in the implementation of telephone systems for area rental locations.

• Selected for Network Administrator position based on proven success in carrying out technical

projects.

EDUCATION and RECOGNITIONS

In Process Master of Science in IT Management, Colorado Technical University, Grad Date 6/2011

Bachelor of Science degree in I T, University of Phoenix, 2004

Penske Five-Year Service Excellence Award, 2002

Penske Greenbelt Project Award, 2000

ORGANIZATIONS and VOLUNTEER WORK

Amber Alert Me Organization – President and Chairman of the Board (2002-2003)

Church of Jesus Christ of Latter Day Saints- Full Time Missionary (Spanish Speaking)

Contact this candidate