Management System

STEPHEN SHOKHKOMYAN

*** *. ***** **. **** ***

Glendale, CA 91206

818-***-****, ********@*******.***

QUALIFICATIONS

Exceptionally talented and seasoned Senior Auditor with extensive audit,

risk management, project

management, business support, system administration and development

background and over 15 years of

experience in Health Care, Banking, Insurance and Investment industry. Able

to develop and build solid

relationships with internal and external clients, strategic partners and

senior executives from multiple

organizational levels.

. Possess successful background and excellent knowledge and understanding

of audit techniques. Portfolio of knowledge includes, operational and

financial audit, integrated reviews, enterprise wide risk management

practices, change initiative, SDLC, system analysis and development, IT

security, infrastructure review, general computer controls review,

continuous monitoring, issue management and process controls.

. Strong working knowledge of health care and financial industry,

governance and regulation, complex and multifaceted applications,

business operations in domestic and global markets, financial analysis,

commercial and retail loans and trade services, retail and wholesale

payment processing, capital market, insurance services, fraud

investigation and customer centric.

. Extensive background in performing independent assessments and analysis

of Operational, Financial, SOX404, Technical and Compliance audit and

governing effectiveness of the policies, standards and procedures and

knowledge of GASS and GAAP

. Technical experience and knowledge with various operating systems,

databases, network infrastructure and devices in large size organizations

with multiple divisions across the globe.

. Excellent problem solving, analytical, verbal and written communication

skills.

PROFESSIONAL EXPERIENCE

Bank of America Corporation, Westlake Village, CA ( 2005 - March 2010

Senior IT Auditor, Corporate Audit

. Spearheaded development of audit scope and corresponding risk-based audit

programs that completed the duty of the department, assigning work,

scheduling and estimating resource needed.

. Designed and successfully executed risk-based audit tests/procedures,

including identifying critical controls, governance and regulatory

compliance requirements utilizing industry standard (i.e., COBIT, COSO,

CAAT) methodology and techniques.

. Managed multiple audits simultaneously with assigned staff from different

division of corporate audit in full conformity with policies and

procedures of the department and the organization.

. Helped streamline business function and process for both internal and

external clients by thinking outside of the box during a walkthrough and

review.

. Lead domestic and international technology and integrated audits and

validated appropriateness, completeness and accuracy of system, process

and controls with successful results.

. Took initiative to participate in reviewing and monitoring of major

business acquisitions and mergers throughout the organization.

. Consulted business units on risk management by participating in the

development and implementation of new and existing systems to identify

gaps and implement compensating controls.

. Participated in high risk, confidential and priority B2B and B2C project

reviews and provided value added recommendation on every engagement.

. Coordinated and conducted complex SOX-404 testing of key technical,

operational and financial controls.

. Communicated conclusions, concerns, findings, risks and best practice

recommendations to management and senior executives both orally and in

writing.

. Managed number of chronically aged issue with corporate leaders and

validated through conclusion.

. Scored 100% on quality reviews and received recommendations of excellence

and satisfaction from clients.

. Championed work paper documentation, which was recognized and used for

training new associates.

. Mentored new auditors and provided guidance for career development

Providence Health System (PSJMC), Burbank, CA ( 1998 - 2005

System Administrator/Business Analyst

. Orchestrated projects and programs to completion, overseeing all aspects

of architecture, design, networking, resource allocation and system

engineering.

. Executed multiple projects in research and development of existing and

new system with confidence.

. Developed and implemented a user friendly and customer focused intake,

authorization and billing system, which eliminated outsourcing of those

functions and saved the organization over $2M annually.

. Worked with vendors and procured new technology viable for the

organization to be a leader in the industry and have the best customer

satisfaction rating.

. Administered access management, system security, change management,

software version control for systems, testing and implementation of

upgrades, patches, maintenance and security for HIPPA

. Maintained regulatory (i.e., HIPAA, JCAHO, ISO) standards for system and

data security by attending periodic conferences and implemented within

the process and system.

. Managed the flow of successful and orderly audits from the regulators.

. Administered and supported system hardware requirements and oversaw the

execution, monitoring and documenting the fulfillment of Business

Continuity (BC) and Disaster Recovery (DR) functions.

. Worked with vendors and other technical institutions to ensure top system

performance and minimum system down time for the end user.

. Managed projects and consulted line of business with system development,

documentation and training.

. Performed audits of business function, data processes, security and

system integrity on regular basis and communicated the results with

senior management.

. Designed, implemented, and managed databases for clients that fit their

business process

. Trained employees on functional and operational recovery

HealthCare Partners, Pasadena, CA ( 1994 - 1998

Information Management Auditor

. Developed and mastered an audit process for reviewing, testing and

documenting data collected from each business unit and location

throughout the organization.

. Lead and assisted with information management reviews of records

throughout multiple facilities and reported relevant findings and

exceptions to management for remediation.

. Enhanced department process flow to eliminate duplicate efforts and be

efficient and productive.

. Worked on various reports to ensure accuracy and security of patient

records

. Made sure all data in medical records were accurate and up to date

. Worked closely with Physicians to make necessary changes needed to better

the process workflow

. Worked with IS department on system issues, upgrades, and/or possible

changes

. Lead a group of 12 medical record clerks, making sure all daily tasks

were completed timely and necessary training was in place for business

continuity

EDUCATION AND PROFESSIONAL AFFILIATIONS

Bachelor of Science in Information System and Networking

University of Phoenix, Pasadena, California

General Studies

Pasadena City College, Pasadena, California

Glendale Community College, Glendale, California

Studying for CISA exam

The Institute of Internal Auditors (IIA)

Information Systems Audit and Control Association (ISACA)

TECHNICAL SKILLS

Software / Database: Microsoft Excel, Access, Word, Outlook, Power Point,

Visio, Project, Lotus Notes, PeopleSoft, Hyperion, SAP, Sharepoint,

Docushare, iSeries AS/400, SQL, NT4.0, Windows2000, Linux, Oracle

Operating System: Windows 98, 2000, 2003, XP, NT Server, UNIX, AIX, OS/400,

Sun / Solaris

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