Project Manager Management

LinkedIn Profile (w/ recommendations):

http://www.linkedin.com/in/williammercado

SUMMARY

Project management professional (PMP) with first rate skills in directing

vendor and/or in-house teams through the various software life-cycle phases

utilizing the Project Management Institute's framework. This includes

scope definition, identification of business goals, risk management,

project planning, issue management, tracking and reporting, coordination

with interfacing projects/departments, project evaluation and project

change management.

Accomplished at maintaining healthy stakeholder relations via timely

communication to deliver a product that satisfies the customer's needs.

Excellent communication, organizational, and leadership skills with

expertise in:

. Project Management following the PMI knowledge areas

. Software Development Lifecycle (SDLC)

. Process definition and improvement

PROFESSIONAL EXPERIENCE

PMI SVC - Sacramento

Program Mgr (volunteer) for Content Management for an EPM Live SharePoint

implementation. 2009 - present

CAISO - Folsom, Ca 2006-2009

Project Manager

. Managed a cross-functional project team through the system development

life cycle to create an enterprise-wide centralized Enterprise

Dictionary (Casewise) and Enterprise Repository using Oracle DB w/

Streams to relieve (17) production systems from the burden of report

generation and adhoc queries. This resulted in a decision to change

the recommended technology since the team identified instabilities in

the technology that would have crippled the company during production.

. Managed multiple small power industry projects at the same time for a

period of 7months contributing to a reduction in strategic project

list backlog.

. Managed a 15-person cross-functional team through the full system

development life cycle, for a previously failed project, to replace

hardware and implement a web enabled, enterprise-wide, employee time-

reporting module addition to the Oracle E-business ERP suite. The

project was completed on time, under budget and resulted in payroll

efficiencies.

. Participated in a Process Improvement Change Advisory Board which

provided templates and guidelines for the Project Development Cycle.

This helped improve the skill set among project managers.

Amerit Consulting 2005-2006

Project Manager Contractor at CAISO, Folsom, Ca

. Managed a cross-functional project team through the Requirements phase

of the project to configure Charge Codes (150) for a new power market

using a customized Settlements & Clearing Product. While this provided

a clear picture of what needed to be done it also provided

understanding of the dependencies to other projects in the MRTU

program thus establishing clearer program priorities.

Sapphire Technology 2003-2005

Sr. Systems Analyst Contractor at CAISO, Folsom, Ca

. Provided scope definition, identification of risks, Requirements

Management Plan, task work-breakdown structure, time durations and

time tracking thus providing the project with key artifacts for the

initial phases of the project. This provided a clear way to determine

if the project had implemented everything it promised.

. Collaborated with other analysts to produce a Use Case Guideline

document which resulted in consistent requirements documentation from

project to project.

Paragon Data Inc 1995-2003

Principal Consultant (owner)

Provided consulting services in the area of Business/Systems Analysis. This

included meeting facilitation, scope definition, requirements management,

work-breakdown structure and data modeling. These were achieved using

Jacobsons Use Case techniques and the RUP methodology for Software

Development Lifecycle. The use of best practices resulted in higher

probability of project success.

Senior Analyst at County of Santa Clara (2002 - 2002)

. Produced an enterprise wide conceptual data model as part of the IT

Strategic Plan.

Lead Analyst at Westin Engineering Inc. (2000 - 2001) Rancho Cordova, Ca

. Managed requirements (including the task work-breakdown structure,

time durations and time tracking) using the RUP methodology on a web

portal project for the Detroit Waste Water District, using TIBCO

middleware technology and Java.

Use Case Mentor at Airtouch/Vodafone (2000 - 2000) Walnut Creek, Ca

. Mentored Business Analysts on the Global Wireless Internet Portal

project on how to represent requirements using the Use Case technique.

This resulted in a very successful implementation of wireless access to

a number of third party services integrated as one on the Vodafone web

portal in Australia.

Lead Systems Analyst at International Billing Systems Inc. (1998 - 2000)

El Dorado Hills, Ca

. Managed requirements on a number of projects aimed at Factory

Modernization and Factory Integration solutions including e-commerce.

This resulted in a number of factory improvements in production time

and cost.

Lead analyst at Ca. Dept. of Industrial Relations, Division of Workers

Comp.( 1998 - 1998) S.F., Ca

. Collaborated with the project manager, and project architect to write a

Concept of Operation Document for the submission of Workers

Compensation Information via an EDI interface, based on IEEE P1362, to

the Workers Compensation Information System to enable Decision Support

Analysis. This resulted in approval of the project to be funded.

IV&V Analyst at Ca. Dept. of General Services (1997- 1998) Sacramento,

Ca.

. Provided guidance/feedback on requirements creation for the Feasibility

Study Report (FSR), RFP and processes used for the CSPN (California

Statewide Procurement Network) program as per IEEE standard 1012 to

review Feasibility Study Report (FSR).

Analyst/Data Modeler at Ca. Dept. of Motor Vehicles (1997 - 1997)

Sacramento, Ca

. Managed requirements at the State of California Department of Motor

Vehicles for the Motor Carrier of Permit program and provided logical

data model using standard relational methodology.

JAD (Joint Application Design) Lead at Ca. Department of Corrections

(1995 - 1997) Folsom, Ca

. Designed the Transportation Subsystem that was part of an overall $45

Million System Integration Program for the State of California

Department of Corrections.

TOOLS USED

Programming Languages: Oracle PL/SQL, FORTRAN, C, PASCAL, Assembly

language and Firmware

DBMS's: Access, Oracle, DB2 UDB and Rdb

CASE Tools: Rational Rose, Oracle Designer 2000, Oracle

Developer 2000, Oracle Case 5.1

Requirements Tool: Rational RequisitePro

Office Tools: Microsoft Office, Visio, Microsoft Project,

Microsoft Project Server

Document Control: Documentum, SharePoint

EDUCATION

- B.S. in Information and Computer Sciences, U.C. Irvine

- U.C Davis - Project Management courses: Time & Cost Management, Risk

Management, Quality Management

- Graduate Level Courses: Operations Management, Macroeconomics, and

Introduction to Software Engineering

- Coursework on Object Oriented Project Management (OOPM) at Advanced

Programming Institute Inc., El Dorado Hills, Ca.

Certificates

- Project Management Professional (PMP since 2003)

- ITIL Foundation Certification 2007

- CMMI class Certificate of Completion - 2007

- OOPM certificate in 2000.

Language Proficiencies: English, Spanish, some Portuguese

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