Project Human Resources

CHARLES IGWE

**** ******** ***** ***** ********, Ohio 43026

614-***-**** ( ************@*****.***

Cell: 614-***-****

SUMMARY

Proven IT professional with extensive leadership experience in systems

development with Fortune 500 companies in the Retail, and R&D industries.

Recognized for engineering complex business and technical solutions that

exceeded customer expectations. Demonstrated superior written, oral, and

mentoring skills.

TECHNICAL SKILLS

Programming Languages: COBOL, RPGLE, FORTRAN, Assembler

Operation Systems: MVS, OS, VM, AS/400, DEC, Windows XP, Excel,

PowerPoint

Software: VSAM, CICS, DB2, SQL, JCL, IDCAMS, DFSORT, Control M, Platinum,

FileAid, Xpediter, Changeman, FTP, TSO/ISPF,

Install/1, SDSF, Omegamon,

Elixir DesignPro

Tools, Excel, PowerPoint

PC: Windows, Visio, Excel, Word, Outlook, Power Point, Word

PROFESSIONAL EXPERIENCE

Limited Brands, Inc., Columbus, Ohio 1991 to 2009

TECHNICAL CONSULTANT - Victoria's Secret (2002 - 2009)

Led the transition team that converted application at Lane Bryant to

Charming Shoppe when the business was sold. Selected as point person for

all order processing and merchandise tracking application at Victoria

Secret. Served as the project lead for the DTC project at Victoria's

Secret responsible for converting mainframe applications to AS/400.

. Instrumental in the development of ARS (Automatic Return System) which

resulted in $1.5M profit in the first quarter of implementation.

. Designed and developed package tracking and delivery confirmation system

that improved delivery accuracy by more than 15%

. Redesigned the invoice and the order processing system that resulted in

reduction of errors by more than 20%

. Conceived, designed, developed and implemented a simulation system to

compare test results for vendor delivered application which resulted in

identifying issues with the packages that were then corrected before

production implementation.

. Project lead for the DTC project to transition the Order processing

system for Victoria's Secret from Mainframe to AS/400 exceeding all

expectations by completing the assigned tasks 3 months ahead of schedule.

PROJECT LEAD, SUPPORT SERVICES, LANE BRYANT (1997 - 2002)

Managed a team of 12 direct reports, supporting applications used at Lane

Bryant. Responsible for the day-to-day technical support and enhancements

for customer applications, including 24x7 production while simultaneously

supporting data conversion to support the Y2K systems upgrade.

. Enhanced the Replenishment application (INFOREM) which saved the company

more than $300,000 in application upgrade.

. Enhanced and streamlined the Store polling systems that reduced missed

polls and errors by more than 25%

. Redesigned and enhanced the inventory control process that resulted the

reduction of time from the counting to booking by 50%

. Supervised the transition for all Lane Bryant DC and Store systems to

Charming Shoppe, and the process was completed 2 months ahead of schedule

with no significant post implementation issues.

. As a project lead, oversaw the activities of 12 programmers which

involved end of year reviews, analysis and distribution of tasks, and

conducting weekly team meetings.

. Led a team of developers to identify and remedy more than 2000 programs

for the Y2K code enhancement, meeting the deadline set by management and

completing the work under budget.

SENIOR PROGRAMMER ANALYST, LANE BRYANT, LIMITED BRANDS (1993 - 1997)

Supervised a team of 7 programmers supporting applications at Lane Bryant

and provided direction for 5 internal developers and 2 external

consultants. Scope of position included customer relations, SDLC including

problem analysis, technical and functional specification, development

build, testing, implementation, documentation, and 24 X 7 production

support.

. Conceived, designed, developed and implemented process improvement system

that reduced processing time up to 75% for some of our important

applications.

. Mentored associates to learn CICS which resulted in converting batch

applications to online, giving users better capabilities to perform their

functions efficiently and increasing team productivity.

PROGRAMMER ANALYST, LANE BRYANT, LIMITED BRANDS (1991 - 1993)

Maintained and improved Mainframe code which supported store systems,

distribution center operations, merchandise planning, allocation and

replenishment systems in a 24 x 7 production environment.

. Envisioned and championed the creation of database of issues and

corresponding resolutions to aid in future resolution of similar issues.

This resulted in less time spent on issue resolutions, and actually

reduced turnover rate by 40%.

. Instituted and implemented a code review and walkthrough process that

reduced the occurrence of errors by more than 30%.

. Designed, developed and implemented a BOGOF and associated purchase

system used by management to set promotion parameters and develop

marketing plans. The system was so successful, it was implemented

enterprise wide.

Batelle Memorial Institute, Columbus, Ohio 1984 to 1991

PROGRAMMER ANALYST

Analyzed, coded, tested and implemented project management applications for

DOD and DOE projects.

. Instrumental in the development of educational resource database used for

tracking employee educational credentials. The system resulted in more

accurate bidding document while reducing the document preparation time by

weeks.

. Successfully developed and implemented a PTO tracking system. This

resulted in employees being able to carry unused PTO to future dates and

improved PTO management by employees and the human resources department.

. Developed Pseudo codes and eventual codes that met DOE and DOD standards

and was instrumental in setting up the process of code walk throughs to

insure compliance with standards.

EDUCATION/PROFESSIONAL DEVELOPMENT

Troy University, Montgomery, Alabama

Masters of Science in Management Information Systems

Ohio University, Athens, Ohio

Bachelor of Science in Industrial and Systems Engineering

Numerous classes and seminars focusing on performance & tuning of codes and

SQL

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