Customer Service Manager

MELISSA A. HILL

**** ********** **. . *********, ** 46544

Phone 574-***-**** . E-mail abl9ko@r.postjobfree.com

WORK HISTORY

Accounting Clerk 5/2008 - 6/2009

WhiteHenn Communications, LLC Mishawaka,

IN

Assisted with reconciliation of Corporate Visa

charges.

Received and released payments in Quick Books.

Processed all operating, expense reimbursements,

and co-op payables.

Assisted the A/P accountant in verifying travel

cost invoices.

District Recruiter

7/2007 - 5/2008

Farmers Insurance Group Mishawaka, IN

Performed searches for candidates based on job

criteria.

Conducted screening interviews to identify

qualified candidates.

Followed-up with candidates after being

successfully placed.

Recognized for bringing in the most qualified

candidates.

Receptionist 10/2006 - 7/2007

Cardinal Fitness South Bend, IN

Established customer service as first priority.

Entered member contracts into the computer.

Answered telephones promptly.

Performed cleaning procedures to keep club

attractive.

Cocktail Waitress 5/2005 - 9/2006

Club Landing South Bend, IN

Established customer service as first priority.

Responded promptly to arrival of new customers and

continued needs of seated ones.

Performed cleaning procedures to keep club

attractive.

Accounts Payable Clerk 4/1998 -

6/2004

University of Notre Dame South Bend, IN

Processed invoices accurately to prepare them for

prompt payment.

Retrieved and filed records accurately.

Prioritized and organized material in a logical

way.

Education

Penn High School Mishawaka, IN

1997

Diploma

Indiana Tech

Mishawaka, IN Present - 2011

Majoring in Accounting

B.S. degree in progress.

Skills

Excellent organizational skills, detail-oriented

and ability to meet deadlines required.

Outstanding written and verbal communication

skills.

Strong interpersonal skills and ability to work in

a fast paced, high volume team environment.

Self-motivated.

Exceptional customer service skills.

Proficient in Microsoft Word, Excel, Power Point,

Outlook, Access, Internet/Intranet, and Quick

Books.

Data Entry (60-wpm)

References

Ryan Uebel 574-***-****

Operation's Manager

WhiteHenn Communications, LLC

Cindy Moore 574-***-****

Office Manager

Farmer's Insurance Group

Steve Spadoni 574-***-****

General Manager

Cardinal Fitness

Contact this candidate