Technician Service

Jerry C. Farris

*** **** ***** ****

Chelsea, Alabama 35043

Home: 205-***-****

Cell: 205-***-****

***********@*********.***

TELECOMMUNICATIONS TECHNICIAN

Telecommunications technician with extensive experience in installation,

maintenance and repair of voice and data communication systems.

CERTIFICATIONS/LICENSES

. Cisco Certified Network Associate (CCNA)

. CompTIA A+

. CompTIA Linux+

. CompTIA Network+

. Extreme Networks Certified Associate

. Microsoft Windows Server 2003 Environment (MCP)

. Telecommunications Industry Association Convergence Technologies

Professional

. Investigated and cleared for U. S. Government Security Clearances

. General Radiotelephone Operator License issued by the Federal

Communications Commission.

EXPERIENCE

Telecommunications Technician, 1981 to 2009

Avaya Federal Solutions, Inc., Birmingham, Alabama

Designated Systems Installation Crew: Installed PBX equipment to include

the Definity family and S8XXX model Voice over IP (VoIP) equipment.

Installed servers for Audix, Modular Messaging, Intuitive Response, and

Call Management Systems; Uninterruptible Power Systems (UPS) to support

Avaya systems; and provided maintenance and repair of these systems.

Installed, maintained and repaired: Personal computers, WAN/LAN networks to

include the house cabling and cross-connect fields, analog modems, channel

service units and digital service units; data and voice network punch-down

fields and patch panels. Installed software, firmware, and updates for

Avaya, Microsoft, and Linux equipment. Installed and maintained routers

and switches.

Two-year assignment as dedicated technician to a corporate headquarters

building: Responsible for moves, adds, changes, and rearranges to the PBX

and Audix systems, including daily backups for PBX, Audix, Intuitive

Response, and Call Accounting systems.

NOTE: Avaya Federal Solutions, Inc. evolved from company

divisions/acquisitions. Employed by Teletype Corporation (subsidiary of

Western Electric) - AT&T (Data Service Organization and Field Service

Organization) - AT&T Paradyne - Lucent Technologies - Avaya over the 28-

year period.

Telecommunications Technician, 1974-1981

The Adjutant General, Alabama Army National Guard, Montgomery, Alabama.

Installed, overhauled, repaired and maintained a variety of electronic and

communication equipment. This included inspection, troubleshooting, and

diagnosis to determine causes of failures. Repaired assembles to the

component level. Served as a member of the Maintenance Assistance and

Inspection Team, using a wide variety of test equipment, repair manuals,

schematic diagrams, and technical orders to assist in repairs.

Served in the Alabama Army National Guard as a Warrant Officer assigned as

Telecom/Crypto Technician and Communication/Electronic Repair Technician.

Discharged honorably from the Alabama Army National Guard, December 14,

1987.

Switchman/Brakeman, 1973-1974

Saint Louis - San Francisco (SL-SF) Railroad

Worked as Brakeman/Switchman as an Extra Board employee. Served in the

local yard in Birmingham, Alabama as switchman. Served as a train crew

member on the main line (Birmingham, AL to Amory, MS) as a brakeman.

EDUCATION

A.S., Computer Science

Bevill State Community College, Sumiton, Alabama 35148

Graduated May 27, 1995, Summa Cum Laude

Contact this candidate