Manager Sales
Resume:
___________________________Bill Wilhelm____________________________
*************@*****.***
SUMMARY
Experienced Automotive Sales Account Manager with demonstrated skills and
judgment in securing favorable terms and profitable selling prices of
products. Skilled at internal and external customer relations with a
strong quality assurance background including program development and
divisional leadership. Varied academic qualifications in Quality
Assurance, Human Resources Management, and Business Administration.
Experienced supervisor of union and non-union personnel.
MAJOR ACCOMPLISHMENTS
. Negotiated customer contract that netted $1.3 million dollars in up-
front customer payment.
. Secured customer contract that added $1.2 million in amortized ED&T
over and above typical program reimbursements.
. Led seat belt engineering team on new technology that resulted in Ford
Motor awarding business for Inflatabelt seatbelt system for a
production application.
. Led Ford Motor MCR (Material Cost Reduction) team to reduce cost for
all products sold to Ford Motor- Seatbelts, Driver Airbag, Pass
Airbag, Frontal airbags, Side/Curtain Airbags, and Steering Wheels.
$3.6 million in savings
. Successfully managed and launched the safety restraint system for the
following Ford Motor vehicles: Explorer, Taurus, Freestyle, Crown
Victoria, Flex, Lincoln Town Car, Lincoln MKS.
EXPERIENCE
Senior Account Manager- May 2000-December 2008 Key
Safety Systems.
Key Safety is a manufacturer of seat belts, air bags, steering wheels,
and sensors for the global automotive market. My responsibilities
include negotiating contract awards at program inception, and
engineering/price changes throughout program development until the end
of the program. I was responsible for $75 million in annual revenue. I
worked with Key and Ford engineering departments to resolve quality,
engineering, and performance issues. I was the primary business
contact for Ford Motor. Duties included:
-Understand and facilitate the resolution of quality, service,
price/terms of sale, profit,
and performance issues.
-Identify sales growth opportunities.
-Develop and maintain customer business relationships.
-Drive the business team to satisfy customer concerns.
-Coordinate between manufacturing, engineering, and customer to
resolve issues.
-Provide leadership to the business team.
-Sales forecasting
Bill Wilhelm Page - 2 -
Account Manager- Feb 1995 - April 2000
Allied-Signal Corporation
Responsible for the management of domestic seat belt business with
General Motors Corporation- $65 million in annual sales.
Provide an active interface for program and commercial issues.
Coordinate activities to meet customer requirements and commitments.
Develop sales goals and strategies, and identify market opportunities.
Accomplishments:
-Developed beneficial customer relationships that materially affected
the sales revenue
and profitability. Sales revenue increase from 1995-2000, $19
million
-Promoted a team oriented approach.
Divisional Quality Engineer- May 1993 - Feb 1995
Allied-Signal Corporation
Responsible for divisional quality systems and all product quality
activities associated with the General Motors Truck Group business.
This includes PPAP submissions, vehicle validation testing, etc.
Primary customer contact for all quality, warranty, and field/campaign
related issues.
Manager - Quality Systems April 1991- May 1993
Harvard Industries
Established and improved the quality related systems at both plant and
division level. Accountable for advanced quality planning
activities, new product launches and manufacturing quality systems.
Plant Manager May 1988- April 1991
Oakley Industries
Directed operation of a two-shift, just-in-time, tier one
manufacturing and assembly facility. Managed start-up operation
including the facility, equipment, and personnel.
Vehicle Audit Supervisor Jan 1984-May 1988 General
Motor Corporation
Supervised quality assurance personnel performing vehicle audits.
Coordinated efforts of manufacturing, engineering, and suppliers to
correct/eliminate drive-ability and functional discrepancies in the
finish product (Cadillac Deville). Accountable for corporate/plant
warranty reduction.
EDUCATION
Master of Business Administration, Executive Management Program (AMP),
Michigan State University. 1994
Bachelor of Arts, Human Resources Management
Concordia College, Ann Arbor, Michigan. Emphasis -Participative
Management Systems.
Graduated Summa Cum Laude 1991
American Society for Quality
Certified in the following ASQ disciplines: Quality Engineer, Quality
Auditor, and Reliability Engineer.
Contact this candidate