Manager Quality

Thomas J Williamson

**** **** ****** ***** **** Dodge, Iowa 50501 Phone: 515-***-**** abl9em@r.postjobfree.com

Print and Graphics Production Management

Graphics professional in multiple types print a digital media. Expert in gathering, analyzing and defining business and

functional requirements; creating metrics, trend charts and other decision making tools; leading data modeling and process

mapping initiatives; and designing/re engineering processes, workflows and technology solutions for manufacturing systems

and networks. Proven ability to lead seamless implementations and deliver next generation technical solutions improving

revenues, margins and workplace productivity.

Professional Experience

Double M Signs, PrinT and Graphics – Fort Dodge, IA January 2009 to July 2010

President and Owner

Key Results:

Owned and operated small graphics company specializing in all types of media including all types of signs, banners,

large and small format digital print.

Planned all sales and marketing strategies.

Maintained production scheduled to ensure meet and exceed customer’s expectations.

Managed and maintained company personnel.

Analyzed statistical data to determine company performance and profit margin.

Maintained and managed company’s books and accounting software.

Tursso Companies, Inc. – Fort Dodge, IA & St Paul, mn 2008

Operations Manager

Key Results:

Planned and established work schedules, assignments and production sequences to meet production goals for the

companies Iowa and Minnesota plants.

Reported directly to the company’s President.

Traveled between the companies manufacturing locations on a weekly basis.

Wrote, designed and produced reports that illustrated the performance of the company’s manufacturing units in the

areas of productivity, profitability, quality conformance, material spoilage, safety, and on time delivery.

Recommended and implemented measures to motivate employees and to improve production methods, equipment

performance, product quality and efficiency.

Was instrumental in getting the two production facilities to function as one company.

Managed 2 site managers and 6 area supervisors.

Determined standards, budgets, production goals and rates, based on company policies, equipment and labor

availability.

Enforced safety and environmental regulations.

Oversaw the preventive maintenance and repair of the company’s production equipment.

Tursso Companies, Inc. – Fort Dodge, IA 2000 to 2007

Plant Manager

Key Results:

Managed staff, prepared work schedules and assigned specific duties.

Designed and produced new products for Tursso Companies to market and sell.

Gave tours of the manufacturing facility to current and potential customers.

Took part in compliance audits.

Was instrumental in putting the plant back on sound financial footing after a very difficult time in the late 1990's.

Managed the movement of goods into and out of production facilities.

Trained and managed numerous production employees and achieved significant improvements in their productivity.

Trained area supervisors on how to better relate to their subordinates and achieve a better team atmosphere.

Successfully handled conflicts between employees at all levels.

Determined staffing requirements.

Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal

achievement and to determine areas needing cost reduction and program improvement.

Served as safety director for Tursso to ensure employee safety as well as maintain regulatory compliance.

Thomas Williamson Resume Page 1

Restructured and improved Tursso's hazardous waste program and environmental compliance.

Established and implemented departmental policies, goals, objectives, and procedures, conferred with corporate

managers as necessary.

Developed streamlined procedures that decreased labor time and eliminated redundancies.

Created automated daily stats report that reduced errors and is now used by records associates organization wide.

Earned an “Ace Player” award for outstanding customer service and teamwork.

Tursso Companies, Inc. – Fort Dodge, IA 2000 to 2007

Corporate Quality Manager

Wrote Tursso's Quality Management System which included a quality manual, numerous procedures and work

instructions along with several forms and charts.

Oversaw the Quality Assurance departments in both of Tursso's manufacturing facilities.

Traveled between companies manufacturing sites in Iowa and Minnesota

Planned, coordinated and directed quality control programs designed to ensure continuous production of products

consistent with established standards.

Put together and participated in corrective action response teams to address any customer complaints are internal

problems.

Established proposed quality and reliability expectancy of finished product.

Was instrumental in obtaining a less than 1% product rejection rate.

Formulated and maintained quality control objectives.

Coordinated objectives with production procedures in cooperation with other plant managers to maximize product

reliability and minimize costs.

Trained all of Tursso's Quality Technicians.

Prepared statistical data and presented it during Tursso's annual Management review meeting which was designed to

illustrate wether or not Tursso's Quality system was obtaining it's desired results.

Directed workers engaged in inspection and testing activities to ensure continuous control over materials and products.

Planned, promoted and organized training activities related to product quality and reliability.

Tursso Companies, Inc. – Fort Dodge, IA 2000 to 2007

Iowa Plant Quality Manager

Planned, promoted and organized training activities related to product quality and reliability.

Reported to the Corporate Quality Manager

Conducted procedural training for all the plants employees.

Monitored the plants procedural compliance through internal audits of it's personnel, products and documentation.

Responded to customer complaints in writing.

Maintained statistical data to illustrate Tursso's performance in meeting specific quality objectives.

Ensure compliance to both ISO 9001:2000 standard as well as CGMP's

Drive continual improvement through corrective and preventive action teams.

Take part in customer audits of Tursso's QMS.

Audit potential vendors to ensure they could provide Tursso with quality and consistent goods and services.

Education

Iowa Central Community College Fort Dodge, Iowa

None / Completed over 100 credit hours 1992

Fort Dodge Senior High Fort Dodge, Iowa

Diploma 1988

Thomas Williamson Resume Page 2

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