Project Manager Management

Michael J. Pennell, PMP

**** **** **.

Indianapolis, IN 46227

317-***-**** * abl96z@r.postjobfree.com

SENIOR PROJECT MANAGEMENT CONSULTANT

Energizing leader with 20 years of experience building strong IT and

business relationships, providing strategic organizational change

management, mentoring staff and creating and maintaining structured Project

Management Office service capabilities and Centers of Excellence.

Exemplary leadership results include deployment of organizational project

management and software development life-cycle methodologies, development

of best-practice document templates and project deliverables and continuous

process improvement initiatives. Keen eye for leading strategic project

planning activities to identify scope, develop work breakdown structures,

create project schedules, identify resources and to identify risk

mitigation alternatives. Developed subject matter expertise in

facilitating, negotiating and managing conflict.

Pricing/Contract Negotiations * Scope Management * Strategic Planning and

Analysis * Risk Management

Cost Containment * Dynamic Leadership * Excellent Communicator *

Forecasting * Creative Solutions

Project Phase Gate Management * Methodology and Metrics Development *

Organizational Change Management

PROFESSIONAL EXPERIENCE

Senior Project Management Consultant Carmel, IN

Client: Wyndham Exchange and Rentals (formerly Group RCI)

March 2008-Present

Senior Project Management Consultant for Wyndham's Information Technology

Team

. Manage software development project for new tiered membership program

($1.5M) involving multiple tools and technologies (Java, SOA, SQL

Datamart)

. Establish IT project performance

metrics and measures

. Facilitate the develop of interactive

PMLC and SDLC methodologies for IT

enterprise

. Partner with Revenue Management group

to align business deliverables with IT

project work plans

. Establish project management best practices within Revenue Management

group to ensure success in project delivery

. Collaborate with IT Project Managers to

identify synergies in project execution

Indiana Interactive Indianapolis, IN

Director of Project Management

May 2007-March 2008

Head of Project Management discipline for the State of Indiana's web portal

services partner

. Managed a staff of 10 Project Managers

. Developed RFP, evaluated and selected

an Enterprise Project and Portfolio

Management Tool

. Managed partner relationship with the

State of Indiana's Office of Technology

. Implemented and supported many state

agency online services, including $2M

CMS program

. Strategic oversight for all enterprise

projects

Information Resource Associates, Inc. Richmond, VA (weekly commute

to/from Indianapolis)

Senior Project Management Consultant

October 2006-May 2007

Senior Project Management Consultant for VCU Healthcare Systems in

Richmond, VA

. Patient Keeper implementation - Financial and Clinical application

designed for Provider Charge Capture and Mobile Clinical Results. $1.5 M

. OB TraceVue Upgrade - Fetal Monitoring system upgrade. $550,000

. Mainframe Retirement Program - Various systems conversions

CTI Group Indianapolis, IN

Senior Project Manager

March 2005-October 2006

. Software conversion project involving the transition of a legacy thick-

client solution to a web-based ASP solution - SmartBill Connect ($700,000)

. 3 implementation projects for clients who made the switch to the web-

based product. ($200,000 each)

. Several service pack releases of the web-based product ($100,000-

$250,000)

. Software development release of Proteus 6.0, allowing customers to self-

install the product, moving away from an ASP solution. ($350,000)

. Software development release of Proteus Light, a web-based version of the

Proteus thick client product aimed at small and medium-sized customers

($275,000)

. Microsoft Project Server 2003 rollout

Resort Condominiums International Carmel, IN

Senior Project Manager

March 2004-March 2005

. Web project involving the complete restructuring of content and

functionality to improve the way customers experience RCI Online ($5 M)

. Enabling solution for sending inventory availability to global

distribution channels ($600,000)

. Enabling infrastructure and application development for North American

Loyalty Program ($2.5 M)

. Enabling infrastructure and application development for tiered-pricing

inventory engine ($1.1 M)

. Enabling infrastructure for DBL application High Availability Fail-

Over model

. SharePoint Portal roll-out to Global Technology Group

. Business Requirements gathering for CRM RoadMap initiative

Delta Faucet Company Indianapolis, IN

I.T. Project and Portfolio Services Manager, Senior Project Manager

December 2001-March 2004

. JD Edwards Indirect and Direct Materials Procurement ($2.3 M)

. JD Edwards Manufacturing Module ($7 M)

. CRM Strategic Needs Assessment ($900,000)

. E-Business and Digitization Path Forward ($700,000)

. Portal Strategy/Development ($1.4 M)

. E-Catalog/Content Management Development ($2.5 M)

Alverno Consulting Services Beech Grove, IN

A Division of the Sisters of St. Francis Health Services. Inc.

Project Officer, Project Management Office - Senior Project/Account Manager

April 2000 - November 2001

. Strategic oversight for all enterprise projects

Dow AgroSciences, LLC Indianapolis, IN

Sentricon IM Project Leader

June 1999 - February 2000

. Identify business problems, define/analyze alternatives, recommend

practical/efficient solutions, manage, implement and provide ongoing

support for the following projects:

. IM Project Manager for a large E-Commerce initiative created to provide

Electronic Billing Presentment and Payment (EBPP) data to Sentricon

customers.

. Led a formal vendor selection process for EBPP using a business needs

assessment.

. Initiated an Opportunity Analysis and Value Assessment for a WWW-based

product ordering process.

. Coordinated a data validation process for Inventory Business Objects

Universe.

. Introduced Process Methodology concepts to various areas of the

Sentricon business.

Alverno Consulting Services Beech Grove, IN

A Division of the Sisters of St. Francis Health Services, Inc.

Project Manager/Business Analyst

November 1989 - June 1999

. Project Manager for a $3 million, multi-phase corporate Quality

Management initiative for all owned healthcare facilities

. Provided corporate needs assessment and systems impact analysis in

preparation for this initiative

. Led a client-driven, formal vendor selection process using corporate

needs assessment

. Phase I included the installation of a Physician Credentialing system,

which provided caregiver appointment and reappointment management

solutions. Windows-based system (Maxsys II) using Oracle 6.0

. Performed a formal Process Analysis designed to document existing flow

and recommend a best practice for use of the Maxsys II software

. Implementation go-live at 5 hospitals in 1998

. Phase II included the installation of Maxsys II's Infection Control

module

. Provided design consulting and project management for a corporate EIS

project. EIS was a homegrown PC-SAS written application with a DB2

database using a Citrix Winframe front-end. Modules included Financials,

Human Resources and Product Line decision support

. Provided design consulting and project management for a corporate data

warehouse project. Known as EWIM (Enterprise Wide Information Management),

the data warehouse was supported by an Oracle database and used Andyne's

GQL product as its front-end GUI tool. Modules included Surgery

Utilization, Revenue/Cost (Financials) and Human Resources

. The EIS and Data Warehouse projects had a combined annual budget of

$800,000

. Provided business analysis and training efforts for corporate

implementation of PeopleSoft's Continuing Education module

. Led implementation process for Medicus' Encoder installation

. Provided business consultation, implementation and support for several

mainframe-based medical applications that included Medical Records,

Quality Management, Infection Control, Physician Credentialing,

Utilization Review and Continuing Education. Led periodic enhancement and

impact analyses for each of these applications

EDUCATION

Bachelor of Science in Telecommunications

Butler University, Indianapolis, Indiana

PROFESSIONAL DEVELOPMENT / ASSOCIATION

Project Management Professional

Project Management Institute

Contact this candidate