Michael Langley
Tel: 513-***-****
Email: ********@*****.**.***
Relocation Expenses Not Required
PROFESSIONAL Profile
I am an accomplished IT manager with proven ability to lead multiple projects, manage Data
Centers, and handle employees, contractors and vendors. Years of IT experience have made me
well suited for a position as an IT manager with your company. My experience has enabled me to
develop cost saving strategies to improve on business cost and as a respected leader I have
been able to build a motivated staff so as to achieve company goals.
Areas of Expertise
Ÿ IT Management/ Supervision
Ÿ Data Center Relocations
Ÿ Data Center Security and Backup/Disaster Recover
Ÿ Problem Solving Data Center/ system Failures
Ÿ Vendor Management
Ÿ Built Heating and Cooling systems
Ÿ Artificial Intelligence/Robotics/ Automated Machine technology Experience
Ÿ Electrical /Electronic training and Experience
Ÿ Construction /Millwright Experience
Ÿ Auto/Diesel training and Experience.
Ÿ Project Management
Ÿ IT Consulting
Ÿ Unix /NT Administrator
Ÿ ECNE, Master Novell/Cisco, MCSE
Cost saving Accomplishments
Saved $50,000 by eliminating outsource provider for Data Storage
Saved $150,000 by eliminating second and third shift clerks with Enterprise backup system
Saved $20,000/yr by lowering Data Center office lights and raising cooling level
Saved $10,000/yr by moving to IP KVM switches.
Saved $10,000/yr by installing PDUs in cabinets
Saved $20,000/yr secured Data Center with our own equipment.
Saved $20,000/yr by installing server patches remotely
WORK EXPERIENCE
Cincinnati Bell Telephone Cincinnati, Ohio 1999 to Present
Senior Data Center Operations Manager
Managed 24/7 operations of two Corporate Data Centers holding 1000 servers along with
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communication equipment. Had 14 Direct reports and associated offices; over $30 M in
computer hardware assets and $2-3 M in capital budget annually.
Responsible for yearly Data Center budget
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Problem solving of Data Center and System Failures
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Facilitated management of data center operations of over 1000 Windows 2003, Sun
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Solaris, IBM AS400, and HP 9000 servers
Managed Brocade SAN switches along with SUN Solaris Enterprise backup systems
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Managed data centers with Cisco 6000, 6500 and Nexus switches
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Managed data centers with several HPC server clusters along with Microsoft /UNIX
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Hybrid cluster platforms.
Planned, directed, coordinated, and oversaw the development and management of my
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direct reports
Manager of IP addresses with WINS and DNS servers
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Managed two IT offices with 45 employees, ordered supplies, handled employee moves
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and took care of repairs
Managed office relocation project moving 45 employees and all office hardware
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Excellent communicator both orally and written enabling me to accomplish all my
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assigned tasks
Managed Data Center Upgrade, Consolidation and Relocation
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Managed security systems of both Corporate Data Centers – cameras, security servers,
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card reading devices, NOC monitoring 24/7, installed sensors on all HVAC, etc.
Managed removal and disposal of numerous Legacy hardware systems
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Managed 14 direct reports along with contractors and vendors
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Responsible for managing data center personnel and office supply resources
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Knowledge and application of ITIL change management principles there by reducing the
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adverse impact of changes on services
Used SDLC model in project management. Methodologies used were RAD, Waterfall and
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Spiral
Used EVM project management technique for measuring project progress and for early
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warning of performance problems
Used Data Center Energy Management
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Johnson Control systems installed to better control temperature and humidity
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Upgraded Data Centers to Tier III level providing 99.982% availability
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Cross site backup of all server data
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Use of dark fiber to move data from remote sites
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Firewalls along with Proxy servers
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EMC and SUN Storage Arrays to support large SQL and Oracle clients
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Eliminated second and third shifts with automation. Virtualized many servers and
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eliminated old legacy hardware
Reduced cost by eliminating outsource provider for data storage
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Project manager during upgrade of Enterprise backup systems
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Created and enforced security policies and procedures
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All Web servers put on segmented network and used Citrix remote dial in and secure ID
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Administrator/Manager for 3 Unix Legato Enterprise network backup systems and
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Disaster recovery.
Supported Microsoft SQL and UNIX Oracle administrators for resources
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UNIX administrator for Sun and HP systems
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Upgraded the Data Center power generators, UPS systems and HVAC units
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Led installation of grounding grids in both data centers, cable management under the
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floor, along with new server cabinets with cable management. Had network routers and
network cabling upgraded
Made improvements by the use of IP KVM switching as well as the installation of new
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security servers with cameras, and the consolidation of numerous servers with
virtualization.
Origin Technology Cincinnati, Ohio 1997 to 1999
Consultant, Senior Network Specialist
Second level consulting and troubleshooting; escalation resolution for clients
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Project manager for Procter & Gamble during system migrations and upgrade of
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hundreds of clients from Windows 95 to Windows NT
Administrator of UNIX/NT systems
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Used HP Open View and Network Analyzer to monitor network
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Designed and documented system procedures.
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Applied project management methodologies during projects.
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Alternative Resources Corp. Cincinnati, Ohio 1996 to 1997
Senior Systems Manager / Network Engineer
Project Manager: migration and integration of IT systems and hw/sw moves after Nine
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West Shoe Company purchased US Shoe. After consolidation and move, the US Shoe
Company was disbanded.
Managed vendors and operation through completion of project
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Managed IT, hardware and desktop moves to new facility in Kentucky.
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First Level support of local routers and bridges
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Setup Cisco routers and bridges
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Keane Inc Cincinnati, Ohio 1993 to 1996
Consultant, Account Manager and Network Engineer
Account Manager overseeing company interest during assignments at Proctor &Gamble
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Part of Network Design Committee
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Manage Projects to implement workstation standards
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Managed help desk and software development support teams for sales
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Received experience and training applying project management methodologies during
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projects.
O/E Systems Inc. Cincinnati, Ohio 1991 to 1993
Consultant, System Engineer,
Part of network design committee for various installations
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Project Manager for network projects at Blue Cross/Blue Shield
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Did router setup and configuration with firewall
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Installed servers for local/wide area networking
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Setup LAN Analyzer software to troubleshoot network
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Configure and setup Backup procedures for servers
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Position required me to be an excellent communicator so tasks could get accomplished.
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Served as key liaison with internal and external projects
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American Computer Solutions Inc. Cincinnati, Ohio 1988 to 1991
Consultant, Customer Service Engineer/LAN Administrator
Project manager for network projects at Proctor & Gamble’s first networks and desktop
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Setup data communications equipment
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LAN and system Administrator
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Support of LAN and email issues
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Used project management principles
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Procter & Gamble wrote letter of reference for my project work
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Stanley Vidmar Inc. Cincinnati, Ohio 1986 to 1988
Electronic Technician
Built tested and debugged Robotic material handling systems
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Traveled nationwide for service and installation of new equipment
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Worked with cutting edge technologies to implement designs.
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Boeing Aircraft wrote a letter of reference for the work I did for them.
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Job Related Skills
MCSE, MCP, MCP+ Internet, Not Current 1997
Novell CNA, CNE, CNE 3, CNE 4, ECNE, Master ECNE
(Covering Network Design and Implementation)
Data Center Operations Manager
Account Manager Training 1995
Project Manager Training 1994
& SDLC training
Management Essentials 2005
ITIL Change Management 2005
Project Management /EVM training 2007
Virtualization Training with VMware 2006
EMC Storage management training 2003
Intro & Advanced Cisco Training 1999
UNIX I & II Administration Training 2002
Management of Enterprise Backup Operations
EDUCATION
Southern Ohio College Cincinnati, Ohio 1983 to 1986
Associate Degree, Robotics and Automated Machine Technology
Graduated 4.0/4.0 Summa Cum Laude
Rets Technical School, Dayton Ohio 1982 to 1983
Electronic Engineering and Computer Programming
Graduated 4.0 /4.0 Summa Cum Laude
Knowledge Development Centers ( CISCO TRAINING ) Cincinnati, Ohio
Intro & Advanced Cisco Router Configuration
Unix Administration I & II
Management Essentials