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Project Customer Service

Location:
Las Vegas, NV, 89119
Posted:
July 22, 2010

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Resume:

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Gayathri

Mobile: 847-***-****

Email:abl93u@r.postjobfree.com

_________________________________________________________

SUMMARY

. Six years of experience in analysis design, development and

implementation of various e-commerce applications, internet/intranet

web applications using Java, J2ee Websphere, JBoss and ATG Dynamo

technologies spanning the entire Software Development Life Cycle.

. Three and half years of experience in application architecture

analysis and designing using UML (Rational rose, Visio), OOAD and

design patterns.

. Five years of experience in J2EE technology - implementation of JSP,

Servlets, EJBs, XML/XSLT on clustered environments.

. Two years of development experience OO frameworks based on MVC like:

Spring, Struts-Tiles and ORM tools like Hibernate and Ibatis.

. Experience in ATG ecommerce product Suite server environment and

administration. Over Four years of experience in ATG Commerce, Portlet

development, Personalization, Content Management, Promotions and

Scenarios etc (DPS, DAS, DCS, and DSS).

. Experience with ATG Dynamo versions 5.6/6.4/7.0/7/1.

. Experience in T-sql programming, performance tuning of SQLs, sql

profiling, strong in physical logical design of databases (SQL Server

2000/2005, Oracle 8i/9i, DB2).

. Experience developing and deploying Web Services using Apache axis2.

. Ability to work well independently or in a team environment. Possess

excellent analytical and troubleshooting skills, proactive in solving

problems.

. Quick learner, enthusiastic about learning and utilizing new

technologies.

TECHINCAL SKILLS

Languages Java, SQL, PL/SQL, UML and COBOL

J2EE Technologies JSP, DSP, Custom Tags and Tag Libraries, Java

Servlets, Java Beans, JDBC, EJB, JNDI, ANT build

tool, JAXP, JAX-RPC, JAXB, JavaScript, Apache

POI,Apache Axis2

Databases Oracle 8i/91/10g, DB2,SQL Server2000/2005

Application and Websphere application server4.x/5.x/6.x,ATG Dynamo

Web Servers application server 7.1/6.4/5.6,Tomcat,JBoss 4.x.

Operating Systems Windows XP/NT/2000,, UNIX, LINUX

IDE and Tools WSAD 5.1.2,JBuilder, Eclipse3.x,

RAD7.0.0,ProEdit,DB2 command centre, ATG control

centre, Visio, Toad, SQL plus, ERWIN, SQL

profiler, Jasper reports 2.0.1,SOAP UI3.5,

Version control PVCS,CVS

XML Technologies XSD,XSLT,DOM,SAX,SOAP

Frameworks Struts, Spring, Hibernate

EDUCATION:

. Masters in Computer Science MUM, Iowa.

. Bachelor of Engineering from OUCE Hyderabad, India.

EXPERIENCE

Intuit, San Diego CA May'10 -

Present

Sr.ATG Developer

Project: Estore 10.1 Sell Offering

Estore sell offering is a part of 10.1 release for Intuit to support new

world orders.This involves shopping cart redesign and checkout process

flow. New light weight shopping cart and checkout components will be

developed.The Sell Offering track starts with the user selecting an item

that is ready to be placed in the Shopping Cart. Once the item is

selected and added to the cart various steps occur including any item

validations, generate Quote, perform Payment Authorization, perform Order

Real Time Provisioning (ORTP) for applicable items and finally submit

the order to the EStore Internal JMS Queue.

Responsibilities:

. Was responsible for developing webservice clients for Oracle AIA

services: Billing profile, order history and customer data (mdm).

Generated axis stubs using axis2 ADB bindings for these

services.Implemented exceptions/timeout handling for Helper classes

that invoke webservices.

. Defined AIA interface ABM EBM mappings and worked proactively with

AIA integration team for service availability.

. Implemented HTTP Request simulator server to simulate the oracle

AIA services for load testing team for component testing the

checkout flow.

. Implemented multi address support and address standardization for

billing/shipping/payment pages.

. Created account overview, update account, add/edit address,

add/update billing/payment UI. Worked on Billing profiles, order

history and profile components for lightweight shopping cart model.

. Worked on bug resolution using Intuits Team track bug management

software.

Environment: JDK 1.5, Eclipse 3.5.2, ATG 7.1 (commerce suite), JBoss 4.2,

SQL Server 2005, SVN, SOAPUI 3.5, JUNIT, Apache axis 2 1.5, WSDL2Java,

TCP/IP monitor, Oracle SOA Suite hosted on Oracle web logic servers.

American Heart Association, Dallas, TX Sep'08 -

May'10

Sr.ATG Developer

Project: Research Information Systems (RIS)

The Research Information System is the AHA Administration's online set of

tools and resources designed for utilization by the RIS Internal

Administrative, Management, and Support Module Administrators at National

Centre as well as Consortia Module Administrators. The purpose of this

project is to create new functionalities, enhance the use of RIS

resources and improve the process of applying for an Award.

Responsibilities:

As a Team Lead of Production support managed distribution of defects and

involved in analysis, feature development, defect fixing and testing of

whole application in Production environment.

. Integrated Jasper reports in the various modules and developed code to

generate critical Post/Pre award reports for Awards

Manager/Administrator roles.

. Implemented pdf conversion of application using IText API's. Developed

custom dynamo pages for Application, Awards, Peer Reviewer module

using standard ATG Tag libraries, CSS and droplets. Configured and

installed Websphere server on ATG server instance on local machine to

debug the application in RAD.

. Provided production support to the site research.americanheart.org.

Resolved complex application related issues and assisted in

stabilizing the system. Involved in fine-tuning the existing

application with team of developers and Lead.

Project: MyAmericanHeart Phase 2

Member services project intends to provide professional membership

services including access to publications, discounts on AHA's products

etc. Membership offers five levels, each of which receives basic benefits

plus packages. This project introduces join, renew and upgrade membership

options to aha members.

Responsibilities:

. Involved in requirements gathering sessions with Business team,

performed Detail design and analysis of Membership online purchase

process.

. Coded membership tiers dynamo pages using standard ATG tag libraries.

. Created Form Handlers, Droplets and classes to access the pipeline to

process the checkout.

. Included enhancements for order validation in new pipeline processors.

. Implemented CouncilPriceCalculator which uses classes in Membership

package to calculate the prices for each council based on business

rules for the member, order and selected councils.

Environment: Java 1.4, RAD7.0, ATG Ecommerce Suite, ATG 7.1 p2, Websphere

Application Server 6.0.1.2, Oracle 10g, CVS, UML, Apache, log4j, Junit,

Jasper Reports 2.0.1.

Walgreens Corporation, Deerfield, IL Feb'07-Sep'08

Sr.ATG Developer/Module lead

Project: AARP (Walgreens ecommerce)

AARP has partnered with Walgreens to provide three programs, health

essentials, home medical supplies and a pharmacy discount card. The first

program, health essentials website will be Walgreens.com co-branded with

an AARP header. AARP members will be able to use their membership id to

receive a 5% discount on products with certain exclusions.

Responsibilities:

. Designed the discount strategy during online checkout process for

AARP members

. Modified rules for Item price Calculator, added new discount

calculator in the pricing engine.

. Created an ATG Commerce pipeline process for authenticating user

before checkout process.

. Implemented Sub domain redirect, to prevent cross domain check outs.

Developed LoginRedirectFormHandler and URLTracker droplet.

. Worked on CheckoutFormHandler and CartModifierHandlers for

verification and validation of the transaction.

. Designed discount strategy for checkout through CSR (Customer Service)

module.

. Implemented price override feature for CSR module, where CSR

representative can modify the list price of a product and

process the order.

. Worked on CustomersServiceNewOrderHandler and Item price

calculators to override ATG's implementation of pricing.

. Used ATG's Adaptive Scenario engine for developing promotional

scenarios for registered users for Walgreens.

. Created AARP validations detail design document, AARP CSR needs

document and various checkout flows diagrams and presented to business

users to get sign off.

Project: Walgreens Pick 'N' Ship

This project is intended to expand the distribution network of

Walgreens.com for more order processing times during peak loads and also

lay the foundation for Order Online Pick Up At Store Model, by getting

the store inventory, by routing the order to a store, by having the store

pick the order.

Responsibilities:

. Developed use cases for order work flow in Walgreens, Routing

engine process for finding orders for store fulfilment,

identification of stores and processing store completed orders.

. Designed new tables for Store ship.

. Developed Detail design document for implementation of Routing

engine and store reject process.Created various artifacts:

PicknStore interface design document, work flow diagrams etc.

. Modified fulfillmentManager for the process to pick up orders

marked for store pick up.

. Wrote sql queries for order filtering and store select.

Project: Walgreens Pharmacy Migration

The purpose of migration project is to rewrite non commerce based

Walgreens applications

running on ATG Dynamo server on to an open source technologies and

Websphere application server. The entire existing dynamo backend nucleus

business components and data access components are migrated with spring,

replacing repository /relational mappings to Hibernate mappings.

Responsibilities:

. Migrated standard DSP tag libraries to rich dynamic UI and latest JSP

2.0 standard and expression language support.

. Handled form submission using SpringMVC's html form tag library,

Abstract Controller, MultiActionController and SimpleFormController.

. Implemented Quartz scheduler with spring support, to schedule cache

clean up.

. Migrated Dynamo's repository API's with Hibernate mapping.

. Followed Test driven agile development methods. Created test scripts

without container using Junit and Spring mock. Implemented xml driver

test scripts using Web test.

Environment: Java 5/1.4, J2EE,JHtml,ATG DAS 6.4,Oracle 8i, Websphere

Application server 6.0, Stellent Site Builder, ATG CSR, 8, CVS,

JBoss4.0, Spring2.0, AspectJ, WebTest, SiteMesh, Junit, Hibernate3.2,

Eclipse3.2, Walgreens Servlets Development Framework.

Target Corporation, Minneapolis, MN Jun'05-Feb'07

ATG Developer

As an ATG Developer I was responsible for Design and Development of

technical deliverables for Target's business need. In addition to

Developing design was also responsible for Effort and resource

estimations, technical solutions, training, developing all data

engineering standards and methodologies including those for software

reuse and process normalization.

Project: InsideTGT

The Insidetgt is an intranet-based system designed for the corporate

employees to access corporate information. This system will also be used

as a means for corporate communication.

Responsibilities:

. Managed code builds and server deployments over four stages of

development environments using WBSD and stager tools.

. Worked on enhancements to portal personalization of the site.

Created and managed content groups/user profile groups.

. Enhanced existing slots and created new Targeters.

. Developed new ATG portal gears and managed /published content using

Stellent content server.

. Responsible for design, development and integration of Web admin

tool .This tool provides an integration solution for Reports in

InsideTGT. Extensively used JReport designer to develop

. Reports and worked on JReport enterprise server integration with

ATG DAS.

. Used SharePoint for remedy issue tracking and fixes verification.

. Assisted in maintenance and problem determination for the

application in internal and external facing networks on multiple

environments.

Project: Merchant Financial Reporting (Merchandizing Zone)

Object of this project is to build a framework in which reports, that the

MFA team creates via the

new process, as well as those created via the current Report

Make/Generator process, can be delivered to the users through the web.

Responsibilities:

. Worked as lead developer in design and development of Merch Financial

Reporting portal. This portal pulls all LAN drive reports in to the

intranet.

. Worked on design of physical logical database using ERWIN.

. Developed Scheduler components extending ATG specific schedulers to

perform a nightly run job process to sync up LAN drive and Oracle

database.

. Designed SFTP framework to integrate in to merchant zone, this helps

admin on the fly synchronization.

. Developed utility to convert the data in to XML data and upload the

XML data files using Apache POI.

Environment: Java,J2EE,JHtml,ATG DAS 6.4,DPS,DCS,DSS,Oracle 10g,DB2

V8.2,Stellent Content Management Systems, Mercado search,RQL,SFTP(Secure

ftp),Iplanet server, JReport enterprise server, JReport designer, Eclipse

3.0.1 IDE,PVCS Dimensions,ANT,Apache POI,JMS,SOAP.

T.RowePrice Investment Technologies, Owings Mills, MD

Jun'04-Apr'05

Project: Retirement Plan Services Enterprise Middleware (REM)

Java Developer

T. Rowe Price is a global investment management firm providing a broad

array of mutual funds, sub-advisory services. The intent of the REM

project is to migrate or replatform back-end middleware Shared Services

that support TRPIT's RPS Web and Voice channels.

Responsibilities:

. Involved in design and development of entire transaction modules.

. Have applied the reverse-engineering process to modify the existing

application code to function on Web sphere servers. Analysed the

COBOL, Java code to extract the business rules and written sql queries

to invoke DB2 database.

. Existing services consists of CORBA idls (written in c++) which invoke

transactions in mainframes. Converted idls to simple reusable return

structures.

. Actively involved in technical use case design of main services:

Mixes, Exchanges and Retirement Date funds. Used Rational Rose to

develop the models, sequence diagrams and collaboration diagrams as

per OO design principles.

. Developed EJB's and implemented layered architecture and various java

design patterns in coding Services, builders, Data access objects,

data objects. Implemented Log4J in the code for logging. Developed

Servlets, JSP and HTML pages.

. Responsible for design of one entire business module -Retirement Date

Funds (RDF).This module enables customers to invest their

contributions in any retirement funds (depending on their DOB and

retirement period) offered by TRPIT. Lead the team for development of

this module.

. Developed a Web Service using SOAP, WSDL - Personalized Rate of Return

which invokes a COBOL program implemented in CICS. Performed

connectivity to CICS is via the IBM Cics Transaction Gateway.

Environment: Java (JDK 1.3), J2EE 1.3, EJB 2.0, Servlets, JDBC 2.0, XML,

DB2 (Mainframe), Struts 1.1,IBM CICS Transaction Gateway, Websphere

Application Server (WAS) 5.1, WSAD 5.0.1, Rational Rose 2000, Visio 2002,

JCreator, ANT, Log4J, PVCS, Visual Intercept (VI), JUnit, Mainframe

(COBOL, JCL, ProEdit, Move-for-DB2),SQL Navigator, DB2 Command Centre,

Unix (Solaris and AIX), RUMBA.



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