PROFILE

. Masters degree in Business Management with 5 years of relevant experience

as a Business/Quality Analyst, Product Account Manager in Finance, IT and

Manufacturing industry

. Expert in business process engineering and software development life

cycle (SDLC), including analysis, design, development, testing and

implementation of software applications

. Expertise in developing, supporting and managing financial and supply

chain related ERP systems

. Experience in conducting GAP analysis to identify problem areas and

output deviations

. Experience in creating Business Requirement Specifications (BRS), User

Requirement Specifications (URS), and Functional Requirement Document

(FRD) and Technical Requirement Documents (TRD)

. Adept at using both manual and automated testing tools to troubleshoot

systems, integration, user acceptance, positive and negative,

functionality, object, and regression

. Formally trained and competent with lean six sigma methodologies value

stream mapping and process mapping

. Well organized and motivated individual with strong communication and

presentation skills

. An astute & result oriented team player with ability to work well under

pressure

TECHNICAL SKILLS

Modeling Tools MS Visio, Requisite Pro

Packages Microsoft Office Suite, Crystal Reports

Languages HTML, DHTML, XML, Adobe Photoshop, UML

Testing Tools Win Runner 7.01, Load runner 7.0, Quality Center

RDBMS SQL Server 2005

RELEVANT EXPERIENCE

Microsoft Corporation 2009-Present

Quality Analyst Engineer (Contractor)

. Involved in creating User Stories, Test Scenarios, Test Plan and Test

Scripts using Agile Methodology

. Responsible for identifying barriers and root causes of QI issues and

performance gaps

. Supervise development of SQL-queries/procedures for database and backend

testing

. Tested application security features, including session expiry, book

marking, passwords and compatibility across multiple browser types and

encryption levels

. Organized and facilitated User Acceptance Testing (UAT), Functionality

Testing, Performance Testing and Reverse Engineering during the various

phases of the application

. Interacted with Business Analysts, Developers and QA team members in

different defect raising situations

A Hirji and Company, INDIA

2007-2008

Quality Analyst

. Involved in creating and conducting presentations to keep the user

informed of the progress of the project

. Organized and facilitated User Acceptance Testing (UAT) with Business

Users; Conducted Functionality, Performance, Regression Testing, and

Reverse Engineering during the various phases of the application

. Interacted with Business Analysts, Developers and QA team members in

different defect raising situation

The Times Group (ENIL), INDIA (Ahmedabad)

2007

Account Manager

. Successfully managed a team of three

. Responsible for creating test cases & test plans to facilitate User

Acceptance Testing

. Accumulated system requirements from various departments like accounting,

Human Resource through surveys, interviews and JAD & JRP sessions

. Wrote use cases, prepared use case diagrams (using Rational Rose & UML),

and followed Rational Unified Process (RUP) at every stage of the project

. Ensured all artifacts complied with corporate SDLC Policies and

Guidelines

WIPRO LIMITED, INDIA (Ahmedabad)

2006-2007

Business Analyst (Executive Corporate and Channel Sales)

. Responsible for meetings with users and stakeholders to identify

problems, resolve issues and to improve the process to ensure a stable

and accurate solution

. Manage script creation for regression and stress testing using Load

Runner and QuickTestPro

. Reviewed requirements for testability and usability, consulted

development staff with regards to system functionality

. Responsible for gathering business requirements and preparing business

requirement document

. Worked with technical team to develop and write the technical system

design documents for project initiatives

Padmnabh Alloys, INDIA

2001-2004

Business Analyst

. Analyzed client requirements, generated workflow processes and necessary

documents

. Executed and updated Test Cases, and analyzed the results against the

expected results

. Defined Software Development Lifecycle (SDLC) and planned the entire

process using MS Project

. Developed and maintained Requirements Traceability Matrix (RTM) using

Rational RequisitePro

EDUCATION

Masters of Business Administration

2006

SCMLD, India

Bachelor of Commerce

2004 Gujarat University, India

ACADEMIC EXPERIENCE

SAMSUNG INDIA LTD

2005

Co-op Internship - MBA

. Analyzed and planned business projects

. Created quantitative and statistical business models for budgeting,

customer buying frequency, and scheduling using MS Excels data analysis

program, solver function, statistical and financial functions

Gillette India, INDIA

2005

Summer Internship - MBA

. Supervised the logistics and inventory for the North Zone

. Responsible for producing day to day reports and presenting to senior

management

. Conducted extensive research in order to find new contractual business

ventures

Contact this candidate