Human Resources Customer Service
Resume:
Velina T. Mack
Orangeburg, SC 29115
(h) 803-***-**** (c) 803-***-****
******@***.***
Objective: An interesting position as Administration Assistant with a growing company which will
benefit from my experience, education, and acquired skills.
Experience:
Communication Service for Deaf (CSD) Cayce, SC
Communication Assistant September 2002 September 2007
Relay telephone calls for Deaf, Hard of Hearing, and speech impaired customers (TTY
users)
Administrator of hearing conservation through the telephone network
Serve as agent in charge (AIC)
Mack’s Backhoe Orangeburg, SC
Office Manager August 1992 August 2002
Managed daily office operations and human resources functions
Prepared payroll, personnel files, financial reports, and grant proposals
Prepared newsletters, bulk mail, bank reconciliation, quarterly report 941, contract
reports, and technical papers
Roses Department Store Orangeburg, SC
Sale Associates June 1991 July 1993
Provided quality customer service and monitoring the cash register
Clemson Extension Vision for Youth Orangeburg, SC
Secretary June 1991 – July /1992
Performed duties typing, filing, greeting customers, coordinating meetings and
answering telephones
Provided clerical support for other departments
Voorhees College Denmark, SC
Internship January 1989 – January 1990
Provided clerical support services and maintained files
Training & Education:
Training Concepts Columbia, SC
Microsoft Office 2008
Professional Career Development Institute (PCDI) Atlanta, GA
Medical Coding 2007
Voorhees College Denmark, SC
Bachelors of Arts, Business Administration 1990
VELINA T. MACK
1528 Belleville Road
Orangeburg, SC 29115
Dear Human Resources Director :
Please consider this letter of introduction as an expression of my interest in exploring
employment opportunities with your company. The enclosed resume details my
qualifications.
My background includes twelve years of progressively responsible providing administrative
and human resources services for a diversity of business organizations, in addition to a
Bachelor’s degree in Business Administration. As a result of my experience, I have gained
the ability to efficiently manage busy offices, often performing multiple tasks simultaneously.
I have also developed techniques and procedure which increase productivity, ensure tasks are
completed on time, and enhances client satisfaction. Also, I have diploma in Medical Billing
through Professional Career Development Institute.
If my qualifications correspond to your needs, I would appreciate meeting with you
personally to discuss my qualifications in greater detail.
Thank you for your consideration, attention, and forthcoming response.
Sincerely,
Velina T. Mack
Enclosure: Resume
Contact this candidate