Leadership and Project Management Roles

. Business Leader / Manager

. Technology Project Manager

. Program Manager

. Data Strategist

. E-Commerce and Software Development Manager

. Data Requirements Consultant

. Mergers/Acquisitions

. Technical Architecture

. Data migrations and Conversions

. Trainer/Mentor

. Vendor Management

. Technical Infrastructure

. Software Development

Tools/Methods

. RUP (Rational Unified Process)

. Rational Requisite Pro

. MS Project

. Six Sigma

. MS Office Suite

. SAS

. ISO

Industry

. Insurance

. Banking / Financial services

. Service Providers / Consulting

. Mortgage / Lending

. Ag - pharmaceuticals'

. Aerospace

. Manufacturing

Education

. MS in Industrial Engineering / MIS - Wichita State University, Wichita,

KS

. Management Training: Interpersonal Managing Skills, Stanford, CT

. BE in Mechanical Engineering

. PMP, currently pursuing PMI certification

. Insurance, Property and Liability Insurance Principles, CPCU Training

Experience Summary

Results-driven information systems professional with ability to

successfully lead business (or) technical initiatives with experience in

project management, business leadership, information needs assessment, and

infrastructure management. Covering full life-cycle application

development, integration, data strategy, IT architecture, implementations,

and roll-outs. Accustomed to large, complex initiatives ranging in budgets

from $1 million to approximately $30 million. Has a proven track record of

using varied technologies enabling clients to achieve their overall

strategic and tactical goals.

. 20 years of combined information technology & management experience.

o 10 years of project management and business leadership

experience.

o 4 years of business analysis and data strategy/Warehousing

experience.

o 6 years of programming, implementing business rules, and

database administration experience.

Skills Inventory

Project Management

. Project Planning

. Process Reengineering

. Virtual Team Management

. Matrix Team Management

. Risk Management

. Communication Management

. Change Management

. Scope Development and Management

. Resource Management

. Budget Management

. Requirements Definition

. Proposal Development

. Development of Charter

. Software Development Life Cycle Management

. Project Management Organization (PMO) Management

System Management

. Client-Server

. Mainframe, Legacy systems

. Web, Intranet

. Analytical Systems - SAS, Hyperion

. Object Oriented Design and Development

. Component based architecture Development

. Data - Design and development of DBMS / RDBMS

. Operations

. Infrastructure Chronological Summary of Experience

Project Manager (01/2007 - Present)

Commercial Property and Casualty - Technology Services

Lines of Businesses: General liability, professional, product, excess and

surplus, umbrella liability, workers' compensation, and property

coverage's

ROLE: Project manager / Liaison between business and IT

. Successfully managed and deployed multiple projects for the

underwriting services team implementing ISO Umbrella, ISO Crime,

Collector Car Program, Business Owners Program, and Franchised

Restaurant Program.

. Performed a program manager's role for underwriting services

department managing several related projects, often with the intention

of improving efficiencies and organization's performance.

. Successfully re-engineered project management process for a BA team to

deliver projects on time and improve quality of the delivery.

. Developed risk management plans by identifying risk at the beginning

of the projects; and planned contingency margins.

. Produced Charter, Scope, Schedule, Budget, and Work Breakdown

Structures to ensure adherence to project management process.

. Communicated all aspects of the project to appropriate audience in a

timely manner and escalated issues to business leaders to allow sound

business decisions

. Managed project to improve transactional processing speed and

efficiencies by doubling the capacity of a Policy & Liability

administration system

. Managed Implementation of multiple Business Process Management (BPM),

Clearance Systems, and Imaging Systems.

. Developed proposal and scope for a new line of business to insure

AgriBusiness.

. Managed enhancements to a policy processing system for specialty

business (written on both excess and surplus, and admitted lines of

business).

. Managed upgrading of the Enterprise time tracking tool.

. Managed several projects for Environmental Insurance division which

writes Commercial Storage Tank businsess.

Blue Cross & Blue Shield, Wellmark

ROLE: Program Manager / Project manager

. As IT project manager lead the implementation of Hardware and Software

for SAS Analytical Platform (for high end analytics "Predictive

Modeling and Data Mining" using SAS Enterprise Miner, and SAS

Enterprise Guide), which will be Wellmark's Healthcare analytics, and

operational analytics platform.

. As a project Manager worked with a team to Implement Case Management

model, which improved efficiency of the business process by reducing

the time it took to run the process by one third.

. As a project Manager worked with a team to Implement Physician

Practice Pattern Variation Models, which will make fundamental changes

in healthcare quality and cost of care in IA and SD.

. As a IT lead performed planning to develop reports to Employer Groups

to report Complex Case Mgmt & Utilization Mgmt

. As a technical lead for "Provider Transparency Strategy & Tools" lead

several vendor analysis and procurements efforts to provide members

with provider quality, patient experience, and cost of common

procedures information.

. Managed resources, task and timeline to deliver vendor generated

Disease Management Reporting

. Lead an effort to assess "Value of Investments" from Disease

Management, Wellness, Pregnancy, and 24/7 Nurse line programs.

. As a business lead responsible for successful business outcome of

"medical home project" which focus on maximizing benefits and value by

improving patient physician relationship through participation in

lifestyle management, wellness, chronic specialty care services, and

disease management programs.

. Oversaw communication, project staffing, budget management, and

stakeholder networking to ensure successful interactions with clinical

and administrative teams within Wellmark and within the beta sites.

. Resolved disputes between project participants, managed change, and

made sure project is making measurable progress.

. Served as the liaison between Business Intelligence and Reporting

department, legal and IT departments.

. Served as a resource preparing project management material for

stakeholder approval to keep the project on task

. Developed and implemented user acceptance testing for Member Health

Support programs and services.

Lead Data Strategist / Data Requirements Consultant (02/2005 - 12/2006)

Wells Fargo Mortgage, Wells Fargo Financial

. Successfully lead and managed a group of data requirements

consultant's and their tasks to complete detailed data requirements

analysis, and data requirements documentation for CORE projects.

. Developed data requirements for SHAW (Servicing system) data

conversion and migration for Wells Fargo financial.

. Developed data requirements for Customer Information Management (CIM)

M5 Marketing Environment project to design a new state that would

fully leverage a complete customer view for: Modeling and Analysis,

Campaign Execution, Campaign Management, and Reporting.

. Developed data requirements for D11B - data integration of CORE Phase

1 systems (Enterprise origination, and Deal Decision).

. Developed information strategy based on the data needs of credit

policy / Credit Risk, Collections, Marketing / eLeads, Risk

Management, FP&A, Compliance, Sales (US & Canada), Underwriting

(CLAO), Bank Cards, and Retailer (US & Canada).

. Performed project sizing, and data requirements sizing for several

system of records.

. Developed HR technology roadmap (strategy) in alliance with the vision

of Home and Consumer Finance Group, and Wells Fargo corporate

technology roadmap.

Project Manager (06/2000 - 02/2005)

Monsanto, Fiserv, and AgriCredit

. Managed large teams (5 to 30) direct-reports (programmers, DBA's, and

business analyst) to complete software development life cycle.

. Developed software architecture, and rules-based programming using

Blaze Advisor.

. Developed project plans, budgets and timelines.

. Ensured that all projects stayed within scope, and are on target for

delivery and implementation.

. Developed IT strategy for next 2 to 5 years.

. Performed cost/benefit analysis.

. Developed long-range and annual IT plans to enable client objectives.

. Ensured effective governance mechanisms are defined and executed.

. Discovered project opportunities and developed their overall concept,

scope, sponsorship and value.

. Established procedures to measure delivered business value.

. At times functioned as a project leader, business analyst, system

tester, and system trainer.

. Introduced new solutions, technologies, and applications.

. Worked with other departments to ensure necessary collaboration,

capitalizes on innovation and technology, and leverage IT solutions.

. Developed service levels Agreements. Served as a business liaison to

address SLA and other service/process issues when necessary.

Participated in quarterly SLA reviews.

. Served as part of IT leadership and management team, participating in

various senior management initiatives.

. Coached and mentored IT developers. Ensured that IT department is a

learning organization, mentoring and coaching IT staff to ensure their

ongoing growth and success.

. Provided leadership and support to ensure that intellectual capital is

managed effectively in terms of risk management and value capture.

. Recruited technology candidates, maintained established client base,

identified department staffing needs, managed the interview process,

and negotiated appropriate contract terms and fees for permanent

hires.

Software Engineer/Systems Advisor (01/1996 - 06/2000)

Principal Financial Group, Farm Bureau, CitiBank, & Iowa Student Loan

. Worked as a database administrator (DBA) implementing business rules,

triggers, and stored-procedures.

. Developed a "Seed Information System".

. Maintained data integrity and normality of the database, after data

migration.

. Developed an auto and property claims data entry system.

. Developed and designed a calendar and scheduling application for legal

department.

. Developed a data entry and reporting system for project-office.

. Developed a leasing (Auto/Property) database that is used for queries,

and reports that are sent to MS Excel using OLE technology.

. Performed system analysis & design, managed projects, created reports,

and enhanced "Supplemental Pre-Claims Assistance" application.

. Converted legacy data into MS SQL server database.

. Added new enhancements, modules, and forms to Scopus (Help desk

system) application using Design TEAM, and resolved Scopus problems in

a timely manner.

. Developed a generic "PC Banking system" to be marketed to other

financial institutions.

. Converted report from a Progress/Unix environment to a SQL

Server/Windows NT environment.

Applications Developer (07/1992 - 12/1995)

National Institute for Aviation Research, Mid American Manufacturing

Technology

. Member of a research team working on a Federal Aviation Administration

(FAA) project named 'International Aircraft Operators Information

System' (IAOIS).

. Developed software applications, eventually used by Boeing aircraft

assembly lines, and KOCH Chemicals and engineering

Per Tech Computers Limited (04/1990 - 06/1992)

Marketing manager, responsibilities included marketing and sales of

hardware, and software.

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