Objective: A position as a Computer Technician, utilizing my hands-on

skills and training.

EDUCATION:

Bachelor of Science Degree, Information Technology

South University, Columbia, SC October 2009 - Present

Associate of Science Degree, Computer Networking Systems

ITT Technical Institute, Columbia, SC Graduated: Month 2009

SKILLS & KNOWLEDGE

Computer Applications

VB.NET, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Visio,

Microsoft Outlook, SQL, and Microsoft Publisher.

(TOUCH BASES ON)

Networking

Knowledge of OSI Model, TCP/IP, Ethernet, LAN, WAN internetworking and

basic telecommunications technologies

Can install and configure routers and switches.

Experience in installing, maintaining and managing desktop/client operating

systems (e.g., Microsoft XP and Linux)

Hands-on experience in installing, maintaining and managing server

operating systems (e.g., Microsoft and Linux - Fedora 5&9)

Able to troubleshoot minor networking issue

Capable of running and installing Cat 5e and above cabling

Leadership

Proficient at performing duties in a fast-paced or stressful environment

Able to communicate technical skills to non-technical people

Able to work in a team environment

PROFESSIONAL EXPERIENCE

Technician/Customer Service 2009 - Present

Verizon, Columbia, SC

. Perform testing and troubleshooting on phones and lab tops such as: XP,

Vista, and Apple.

. Make sure all devices have the latest and right software.

. Consult with customers that may have problems are questions about their

account or why there device is not working properly.

Meter Tester 2008 - 2009

SCANA, Columbia, SC

. Performed tests related to accuracy of meters used for recording electric

current consumption

. Performed minor repairs and made recommendations for meter removal for

major repair

. Performed setup of auxiliary equipment to route current around installed

meter during testing to avoid interruption to service

. Installed piping and valves associated with an electric generating

station

Auto Mechanic 2004 - Present

R & R Body Shop, Santee, SC

. Initiated company marketing and sales programs.

. Wire instillations

. Paint interior and exterior

. Balance and rotate tires

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