Quality Assurance Engineer

SHELBY L. IRWIN

*** **** **** ? Holland, Michigan 49423

***********@*******.*** ? Home: 616-***-**** ? Cell: 616-***-****

Objective

An accomplished Component Launch Engineering Analyst, with expertise in

developing systems and streamlining the process flow of documentation

utilizing technology. Proven ability to build new IT systems and

established well-organized, productive business units. Demonstrated success

directing development of an organization during tremendous growth and

understanding of how technical implementation and business functions are

impacted. Demonstrated ability to motivate maximum productivity and control

cost through the most effective uses of available resources.

ASQ trained Six Sigma Black Belt

KNOWLEDGE AND SKILLS

Lean Manufacturing ISO/ TS 16949:2002 TPS

Six Sigma Black Belt ASQ Continuous Improvement Poka-Yoke

Trained

APQP, PPAP, & FMEA Cost Savings Kanban & 5S

Identification

Work Experience

Blu Perspective / Shape Corporation, Grand Haven, MI

Quality Engineer 6/2010- Present

. Produced detailed inspection and assembly instructions

. Verified drawings refined and corrected designs for engineering

. Audit quality systems and procedures

. Utilizing statistical techniques to improve process/product quality

and reliability

Gentex Corporation, Zeeland, MI

Component Launch Engineering Analyst 2/2004- 6/2010

. Collaborate with internal teams, Tier 1 and Tier 2 supply base as a

Component Engineer for Supply Chain

. Perform process and system audits to ensure compliance to launch

new product lines

. Train test technicians and work with operations teams to support

and drive successful launch

. Perform statistical analyses to assure product and material meet

required standards and specifications

. Developed quality component of ERP System within an EBS Oracle

System

Quality Assurance System Analyst 7/2001 - 2/2004

. Created strategies and processes that enhanced the quality level

for a Forbes 500 company with a supply base of 300 plus

. Built and managed supplier quality system with a TS16494/QS9000

automotive corporation

. Established departmental goals with management teams, which are

based on customer satisfaction through continuous improvement

. Developed and implemented quality management strategy and plans,

including resource, systems, timescales, and financials to support,

contribute to, and integrate within, the organization's annual

business plan and long-term strategy

. Supported quality planning and tracking and performing Software

Quality Assurance (SQA) assessments

. Identified weaknesses and gaps in the software engineering

processes and facilitated the process improvement

. Worked with the appropriate managers to analyze root causes for non-

conformances and used this data to drive process improvements

Gentex Corporation, Zeeland, MI (continued)

Quality Assurance Specialist 6/1998 - 7/2001

. Managed projects for quality assurance department

. Implementation of Supplier component approval process for 10000

PPAPs driven by engineering changes

. Planned, directed, and coordinated preparation and implementation

programs to ensure compliance with company's quality processes and

procedures

. Designed strategic project management process (SPC) adopted company-

wide

. Mentored suppliers to improve and achieve requisite performance

goals through onsite auditing; developed supplier to comply with

TS16494/QS9000 requirements

. Designed and implemented online nonconforming material system which

had the ability to track analysis and notify suppliers in real time

pertaining to customer complaints, internal discrepancies, and

handling discrepancies

. Trained operators/technicians on nonconforming material system,

which resolved QA issues on a day-to-day basis

. Prepared and maintained a variety of reports: managed the entire

Supplier Performance PPM system

Data Processing Technician 7/1996 - 6/1998

. Implemented paperless file systems for Supplier Quality Assurance

department

. Eliminated storage space of Quality documentation and exceeded

customer retention requirements

. Wrote online quality procedures to ensure all employees had the

latest revision level

. Developed and organized systems from scratch; implemented

standardized procedures that supported the increase in annual

revenues from 1.5 million plus 25% growth per year

Education

Davenport University, Holland, MI

Associate in Science, Business Management 2004

ADDITIONAL TRAINING AND SEMINARS

Six Sigma Black Belt, Advanced Gauge Design & Geometric Tolerance, APQP,

FMEA, Control Plan, Gage R & R, Fundamentals of Management for Quality

Control, SPC, Understanding and implementing ISO/TS 16949, QS9000 Lead

Auditor, Access Advance, ISO/IEC 17025, Introduction to Quality

Engineering, Learning Strategies / Time Management, 8D/7 Step Training Ford

and GM.

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