Stephanie E. baker
Toledo, OH 43614
Mobile: 419-***-****
abl8ng@r.postjobfree.com
Profile
I am an accomplished, energetic manager with
extensive experience in quality assurance/quality
control. I am a goal-oriented professional with
strong leadership skills, which involved
supervision, customer service, strategic planning,
continuous improvement, and organizational
decision-making. Additionally, I possess
administrative skills as well as interpersonal
skills that will contribute to the success of an
organization.
Experience
2008-present Talecris Plasma Resources Toledo, OH
Quality Supervisor II
A network of plasma collection centers and a wholly
owned subsidiary of Talecris Biotherapeutics, Inc.
Responsible for uncompromising commitment to
quality and strict adherence to all regulations and
guidelines governing plasma collection. Product
safety, quality, and effectiveness are the most
basic and important considerations.
Responsible for planning, implementing, &
administering the quality assurance program, which
includes analysis tracking, CAPA, and adherence to
quality standards.
Responsible for ensuring all operations complies
with all federal, state, & local regulations and
TPR procedures and policies.
Responsible for procedure updates & validation,
including staff training & performance measures.
Responsible for continuous improvement efforts
within organization.
Designated trainer
FDA & customer service interface.
2006-2007 Heartland Repack Services Toledo, OH
Quality Control Manager
A pharmaceutical repackaging firm of both
controlled and non-controlled drug products.
Responsible for Quality Control Systems of
organization.
Responsible for procedure updates and continuous
improvement efforts.
Set and communicated clear priorities and standards
of performance and expectations.
Performed internal audits, corrective and
preventive actions for quality systems and
compliance concerns.
Trained, developed, supervised and evaluated the
performance of 10 direct reports and 2 indirect
reports.
Skilled in developing and implementing standard
operating procedures and policies.
FDA and customer service interface.
1997-2005 The Andersons, Inc. Maumee, OH
Laboratory Manager
A producer of lawn fertilizers, which also provides
industrial and commercial corncob stocks processing
services.
Increased productivity and retention of finished
products through the introduction, implantation and
facilitation of the restructure of the QA
laboratory in order to produce accurate and timely
analysis to support efficient manufacturing
operations.
Defined and established specific quality
assignments, responsibilities and goals. Skilled in
developing and implementing standard operating
procedures and policies.
Provided guidance and training to staff on control
plans, FMEA, SPC, capability analysis, and quality
measurement systems for 7 direct reports.
Responsible for recommending and supporting
continuous improvement and quality initiatives.
Performed validation procedures on analytical
instrumentation.
Had customer interface through Contract
Manufacturing Systems.
Performed duties of a liaison effectively with
manufacturing and production, research and
development, and quality department and supplier
quality to identify and fully satisfy quality and
supplier requirements.
Performed and continuously improved internal audits
to assure the highest level of quality systems
compliance for the company.
Education
JUNE 2010 UNIVERSITY OF PHOENIX PHOENIX, AR
Pending Doctorate of Management; Organizational
Leadership.
2006 Heidelberg College Tiffin, OH
MBA, Business Administration.
1997 University of Toledo Toledo, OH
M.S., Chemistry.
1992 University of Toledo Toledo, OH
B.S., Chemistry.
professional development
Extensive CAPA, SPC, GMP, GLP, Hazardous Waste
training and audit experience. Trained in Lean
Manufacturing, ISO 9000, GLP, Six Sigma, and Total
Quality Management.
Strong computer, analytical, customer service and
project management skills.
Coaching, mentoring, and team-building skills as
well as conflict management skills.