Manager Customer Service

DeJuan Lockhart

*** ****** ***. . ******** *******, IL 62208

618-***-**** h . 618-***-**** c . abl8mz@r.postjobfree.com

Lead Chassis Production Supervisor

Multifaceted automotive/food production management career with 8-year

track record of providing motivating leadership in lean manufacturing

environment

Results-focused and accomplished Automotive/Food Production

Supervisor with solid history of ensuring cost-effective

manufacturing operations while motivating team members to top

performance. Proven success overseeing process development, process

improvement, safety and quality control. Skilled trainer and project

leader; able to effectively build and direct high-performing teams

and manage resources to meet both manufacturing objectives and

corporate strategic goals.

SMART (Lean) Manufacturing / GMP/HACCP / Project Coordination /

Strategic Hiring & Staffing / / OSHA / Quality Control / Customer

Service / Process Improvement / MS Office

Career Experience

Production Manager, Coca Cola Enterprises, Maryland Heights, MO 2010 -

Present

. Leads all GMP/Food Safety, and Sanitation objectives within the

Facility.

. To effectively supervise, on the floor, all production teams to

achieve high productivity levels and maintain all quality and

safety standards.

. To monitor and optimize all machine operating speeds and insure all

production procedures are adhered to.

. Demonstrate a thorough understanding and working knowledge of all

manufacturing processes and production machinery to maximize

productivity and quality.

. Minimize unplanned downtime and lost production through the

constant monitoring of the lines performance and operating

procedures.

. Effectively communicate (both verbally and written) all maintenance

problems.

. Monitor yields and breakage, and take corrective action when

necessary.

. Ensure that proper housekeeping and daily cleanup is done properly.

. Ensures all operators exercise safe operating practices and that

all equipment is maintained in safe, OSHA approved, condition.

. Manages dock employees to ensure accuracy of shippers and placement

of product.

. Implements and maintains safety policies and procedures in

compliance with local, state and federal Occupational Safety and

Health (OSHA) rules and regulations.

Operations Manager, Kerry Ingredients & Flavors - Americas Region 2009 -

2010

. Lead team members to identify, manage, and execute the plants process

improvement opportunities.

. Manage production staff to attain production and quality goals.

. Identifies problems or bottlenecks in production processes and

resolves issues;

. Ensures production resources including materials, equipment and human

resources are available as needed to maintain production schedules;

. Supports continuous improvement goals in safety, quality, cost and

customer service;

. Responsible for managing and owning various functions of the business

and creating an engaged and team oriented work force in order to

improve business results;

. Supervise, plan, and direct production Food products on various

individual production lines/areas to produce products safely and

consistent with designed quality to meet plant objectives.

. Manage Food safety/proper sanitary condition at all times, including

allergen control, pest control, GMP initiatives, and HACCP

guidelines.

Lead Chassis Supervisor / Acting Area Manager, Chrysler, LLC, Fenton, MO

2002 - 2009

Key Achievements:

. Spearheaded operations to dramatically improve production

performance, company culture and cost efficiencies by implementation

of SMART manufacturing process throughout department.

. Increased throughput to 90%, achieved world-class production results

and consistently met daily targets by instilling sense of ownership

into team members. Built trusting relationships, standardized work

expectations and provided supportive coaching and motivating

training.

. Served in duel production supervisory and shift management roles;

oversaw 200+ direct employees and 6 Production Supervisors in fast-

paced, continuous improvement manufacturing environment.

. Led Chassis Department to achieve Best in Class award from JD Powers

in 2002 by implementing aggressive business model.

. Developed collaborative relationships with Plant Manager, Center

Manager and Area Manager and improved communication channel among

departments.

. Selected to prepare for management role as result of proven ability

to adapt to change, commitment to excellence and leadership

expertise. Successfully completed essential leadership, Lean

Manufacturing and production training programs.

. Effectively managed people and resources to meet cost goals, set

benchmarks for production, ensure profit objectives and improve

production infrastructures.

. Quickly and comprehensively learned industry process improvement

methodology and trained teams in processes by providing hands-on

management.

Education and Credentials

Bachelor of Science in Communications

Jackson State University, Jackson, MS

Professional Training & Development

LEAN (SMART) Training Union Representative

GMP/HCCAP/ Ergonomics

Sanitation Power Lockout

Essentials of Leadership Throughput

Coaching for Success R.E.S.P.E.C.T. in the Workplace

7 Wastes Personal Protective Equipment

Error Mistake Proofing Pedestrian Safety

Hazardous Waste / Substances Customer Satisfaction

EAP Supervisor Training Food Safety

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