Customer Service Manager

Phone: 402-***-****

E- Mail :

abl8gn@r.postjobfree.com

**** ******** ****.

Omaha, NE 68110

Doris Dryman

Objective Secure long term position in Restaurant Management

Work History Village Inn 2007 - Present

Omaha, Nebraska

General manager

Henry Doorly Zoo 2006 - 2007

Henry Doorly Zoo Omaha

Administration Assistant

Genetic Department, NE

EUREST Dining 2004 - 2006

Woodmen of the World

Food Service Director

Tower 5, Omaha NE

EUREST Dining 2003 - 2004

Woodmen of the World

Bookkeeper

Tower 5, Omaha NE

ARA Services/Aramark 1999 - 2003 Woodmen of the

World

Bookkeeper / Supervisor

Tower 5 Omaha, NE

Army and Air Force 1997 - 1994

Fort Benning

Cashier/ Checker

Columbus, GA

German House 1991 - 1994

Columbus, GA

Restaurant Manager

Stadtsparkasse 1980 - 1985

Bamberg, Germany

Bank Clerk

Experience Effectively operated food service account in a business

dining environment

Responsible for cash flow and depository

Accounts Payable and Receivable

Budget and Marketing Report Data

Marketing and Promotion Advertising

Generated and maintained excellent public relation

while exceeding customer service expectations

Report financials on a weekly and periodical schedule

Hired, terminated and supervised Employees

Continuous feedback, counseling, performance

evaluations and direction given to staff to allow

growth and career development

Inventory Input and Control

Established and supervised HACCOP System in Restaurant

Bilingual (fluent in German and English)

ServSafe Certified

Classes completed: Power of many, SAM, Culinary

Masterwork,

Quality Assurance, Balance Choices for a healthy

lifestyle

Awards and Numerous Company intern awards, Safety awards, Compass

Achievements College, Proficiency Award with AAFES, Training Awards

Qualification

Summary Years experience in managing and executing business

plans. Strong abilities to

organize business operations while maintaining

profitability and ensuring quality.

Excellent record in customer satisfaction performance

ratings. Result-driven, goal-

oriented and respectful professional. Work well as a

team member and/or

independently in a busy and complex workplace.

Confident archiver who exceeds

corporate goals: dedicated team leader

Education Food Service Management Certification FMP

National Restaurant Association

ServSafe Certified

National Restaurant Association

Chamber of Industry and Commerce for Oberfranken

Bayreuth

Coat of Arms

Kaufmaenische Berufsschule Bamber Germany

-Economy & Administration

Reference On request

Contact this candidate