Daniel S. Frey
**** ***** ***., ****** ****, IL 62014
618-***-**** *******@***********.***
________________________________________________________________________
Objective Seeking a position utilizing 9 years of electronic repair
and 13 years of IT, network and telecommunications experience using various
Windows versions,
multiple Linux distributions and HP Unix.
Summary of An effective, resourceful person who combines proven
analytical, and operational
Qualifications skills with problem-solving expertise. A dependable
technician highly experienced, dedicated and organized who can multitask
and effectively manage and troubleshoot issues.
Professional Senior Network Technician
Nov 2009 - Apr 2010
Experience Home Telephone Co., St. Jacob, IL
Responsibilities
Manage, troubleshoot and installed customer phone service on a Nortel DMS-
10 via console serial port access
Manage, troubleshoot and installed customer phone lines from DMS-10 to the
frame going to the customers
Manage, troubleshoot and install DSL and phone service on an Adtran TA-5000
DSLAM
Manage, troubleshoot and install DSL and, Cable TV phone service by FTTH on
a Calix C7 DSLAM
Manage, troubleshoot and install DSL, Cable TV and phone service on an
Motorola DSLAM
Manage and work from trouble tickets and install orders for phone, DSL and
cable tv service
Update trouble tickets with resolution to problems and keep customers
updated with progress
Projects
Migrate customers off a Lucent Stinger DSLAM to an Adtran TA-5000
Prepare the C.O. For migration off a Nortel DMS-10 to a Nortel CS1500
Document and create procedures for installation and troubleshoot Phone, DSL
and Cable TV service on the DMS-10, Adtran TA-5000, Redback SE800, Calix
C7, Motorola FTTH
Network and Communication Specialist Jun 1999 - Jun 2009
Cassens Transport Co., Edwardsville,
Responsibilities
Manage, setup and troubleshoot corporate WAN using VPN, frame relay, DSL,
T1 and DS0 connections
Manage, setup and troubleshoot corporate LAN in a Linux and Unix
environment using NMS, SNMP and open source utilities
Configure, document and manage network equipment including 3Com switches,
Cisco Routers and Cisco switches
Manage and troubleshoot wireless 802.11b/g networks and wireless hand held
computers
Work with phone companies and service providers to order and troubleshoot
WAN connections and Telephone lines
Setup and deploy small VOIP phone systems
Manage and verify data communications via FTP, SFTP, email with external
companies for EDI purposes
Monitor shell scripts, Perl scripts and logs used in data communication
Work remote employees over the phone with hardware and software issues
Create, install, verify and repair Cat3, Cat5 and Cat6 cabling
Document work duties, changes and setup procedures
Projects
Install VPN equipment and services to connect to the ANX network
Evaluate and upgrade 802.11b wireless service for the automitive releasing
and dispatch areas
Migrate remote locations from a Frame Relay network connection to DSL based
network connection
Evaluate and upgrade core ethernet network switches
Assist in deploying Handheld dispatch system for drivers
Document and assist in installing truck PC's for instant communication of
dispatches
Travel to new locations to setup and verify hardware and to assist
users on the use of hardware and software
Level II NOC Technician Aug 1998 - Jun 1999
Bridge Information Systems, St. Louis, MO
Responsibilities
Monitor and troubleshoot customer T1, DSO and frame relay network
connections
Monitor and troubleshoot corporate WAN connections
Used HP OpenView to assist in reporting and verifying LAN/WAN equipment and
connections
Work with service providers and customers to verify network equipment and
assist with troubleshooting
Update trouble tickets with resolution to problems and report results to
customers
NOC Technician Sept 1997 - Aug 1998
Consolidated Communications, St.. Louis, MO
Responsibilities
Manage and troubleshoot T1, DS0 and frame relay network connections
Used HP OpenView to monitor WAN equipment and connections
Install and assist in setup of customer T1, DS0 and frame relay network
connections
Used DACS to make cross connects and verify circuit statistics
Provide customers with updates to installs, disconnects and moves of their
provided lines
Update trouble tickets and install orders and report results to customers
Telephone Technician Aug 1996 - Jul 1997
SBC, St.. Louis, MO
Responsibilities
Manage and work from trouble tickets and install orders for phone lines
Verify customer phone lines were installed and working correctly
and keep customers updated with progress
Assist customers with correct placement phone lines and phones
Update trouble tickets with resolution to problems
Protective Relay Electronic Technician Nov 1987 - Aug 1996
Basler Electric, Highland, IL
Responsibilities
Test and troubleshoot electronics to the component level using schematics,
volt meters and oscilloscopes
Document the final test results of protective relays
Worked with R&D and engineering departments to suggest hardware
improvements
Worked independently and with groups to improve procedures
Manage work load based on delivery due dates
Travel to customer sites for training, demonstration, repair and updating
of equipment
Education Associates of Applied Science Aug 1985 - May 1987
Communication Electronics
Ranken Technical College