Travis Dent, CQE
**** ****** ***** ***** abl8ed@r.postjobfree.com
Home: 216-***-****
Maple Heights, OH 44137 Cell:
QUALITY ASSURANCE LEADER
Experienced with Automotive, Utility, and Construction Industries. Worked
with several types of processes, implemented improvements, and led teams.
Areas of expertise include:
Plastic Injection Printed Circuit Boards CAPA Activities
Molding
Extrusion Fabrication/Machining Reduction of Production
Scrap
Electrical Product Quality Management Continuous Improvement
Assembly Systems Team Leader
WORK EXPERIENCE
Joslyn Hi-Voltage; Cleveland, OH 2008 -
1/2010
Quality Manager
$30 Million manufacturer of high-voltage utility products for distribution
of power.
. Key Processes included:
Assembly (electrical and Machining
mechanical)
. Managed all aspects of quality at main manufacturing/assembly
facility, as well as off-site machine shop
. Tracked, monitored, and managed resolution of customer quality
concerns. Managed corrective action and continuous improvement teams
to aid in reduction of product quality issues decreasing customer
concerns by 17% from 2008 to 2009.
. Led team on implementation of ISO 9001:2008. Created ISO 9001
procedures for ISO implementation and registration of ISO management
system.
. Re-instituted calibration process for gages and test equipment.
. Created budget of $80,000 for calibration, testing, and training for
quality department
. Used Telesis and KBM (AS 400 platform) to review BOMs
. Improved supplied product quality from 37 % failure rate to less then
2 % failure rate by revitalizing incoming inspection program and
tracking data to aid in development of supply base, performing onsite
supplier audits, development of supplier quality manual and
facilitating new product development meetings to ensure that product
prints and supporting documentation was correct before product launch.
Audited supply base, including manufacturers of Cables, Wire
Harnesses, PCBs, Porcelain Insulators, and Aluminum Castings
. Performed processes and product audits, developed reports from
findings with actions needed for improvement, resulting in improved
process and product efficiencies.
. Managed CAPA program, using cross-functional team to resolve customer
concerns.
. Instituted PPAP program for introduction of new suppliers and products
into facility, improving launch times and first pass yields.
Lamson & Sessions; Cleveland, OH
2004 - 2008
Corporate Quality Engineer
$300 Million manufacturer of plastic injection molded and extruder utility
and construction products.
. Key processes included:
Injection molding of plastics Extrusion Molding
(Nylon, Polypropylene, HDPE-High Assembly of finished goods using
Density Polyethylene) supplied product (Metal Stampings
and Springs)
. Monitored and assisted plants in achieving customer quality
requirements
. Developed quality goals for internal manufacturing plants.
. Assisted plants in cost/waste reduction and corrective action
initiatives
Lamson & Sessions, Corporate Quality Engineer continued:
. Supported New Product Development (NPD) team that was tasked to
indentify, implement, proceduralize, and manage new NPD system
. Developed quality management system documents to support business
practices
. Supervised quality departments at HDPE pipe plants, generating $90
Million in sales
. Worked with suppliers to implement company support systems, and for
internal continuous improvement (corrective and preventive action
programs, process documentation creation and improvement, i.e. work
instructions); carried out plant, supplier, and subcontractor audits
. Performed dimensional verifications using vision systems, and handheld
measuring devices such as micrometers, calipers, and height gauges
. Performed destructive testing to verify product conformance for 1st
article and root cause analysis for corrective action; reviewed and
made dispositions on 1st article submissions
. Managed calibration software roll-out and implementation, serving as
internal software/program support
. Used SAP to review BOMs, review stock statuses at plants and DCs, and
used information to create reports for inventory management of scrap
and material hold
Key Plastics Company; Northville, MI
2000 - 2004
Corporate Quality Engineer/Corporate Environmental Management
Representative (2001 - 2004)
$700 Million manufacturer of plastic injection molded interior, exterior,
and under-hood automotive products. Company served as Tier 1 and Tier 2
supplier to automotive OEMs.
. Key Processes included:
Injection molding of plastics Assembly of product using supplied
(ABS, Nylon, Polypropylene) products (Metal Stampings,
Springs, Textiles such as leather
wrapped goods)
HVLP Painting of injection-molded
product
. Tracked customer quality metrics and assisted plants in reduction and
corrective action initiatives
. Monitored and assisted plants in achieving customer quality
requirements
. Developed quality goals for internal manufacturing plants
. Implemented ISO 14001 at manufacturing facilities
. Developed gap analysis for management systems
. Created TS 16949 and ISO 14001 procedures and work instruction;
trained management teams on TS 16949 and ISO 14001 and related
materials; developed actions plans and timelines for implementation of
TS 16949 and ISO 14001, leading meeting to ensure milestones were met
. Delegated responsibilities to plant level Environmental Management
Teams and created action plans for Environmental Management Teams to
manage
. Performed Internal System Audits at Corporate location and
manufacturing facilities
. Worked with plant personnel in PSO (Process Sign-Off) reviews for
Daimler Chrysler
. Assisted plants in developing cost reduction programs (scrap reduction
and process efficiency)
. Managed and trained internal personnel on facility IMDS (International
Material Data System)
. Provided product launch support for OEMs (GM, Ford, DCX, Toyota,
Visteon Corp.)
Advanced Quality Planning Engineer (2000 - 2001)
. Worked with customers to develop more efficient dimensional validation
program; served as customer interface with GM, Ford, Visteon Corp.,
Chrysler, and Lear
. Performed supplier development, product launch support, and
departmental and plant quality/process audits
. Created and submitted PPAP packages
. Facilitated the creation and implementation of supplier and internal
corrective actions
. Oversaw completion of dimensional validation, completion of
engineering testing, and design and manufacture of external gauges and
fixtures
Regal Plastics Company, Roseville, MI
1997 - 2001
Quality Engineer/Project Engineer
$150 Million manufacturer of plastic injection molded interior, exterior,
and under-hood automotive products. Company served as Tier 1 and Tier 2
supplier to automotive OEMs.
. Key Processes included:
Injection molding of plastics Assembly of product using supplied
(ABS, Nylon, Polypropylene) product (Metal Stampings, Springs,
Textiles such as leather wrapped
goods)
. Managed new product launches, tool transfers, and tooling changes
(customer and internally dictated)
. Prepared APQP documents
. Created and submitted PPAP packages
. Created molding and assembly process standards, reducing set up time,
FPY and scrap.
. Participated in QS-9000 reviews and surveillance audits; created QS-
9000 procedures and work instructions
. Oversaw design and manufacture of external gages and fixtures
. Managed calibration of internal gauges
. Facilitated Continuous Improvement meetings
. Interfaced with customers and suppliers on quality issues
. Participated in customer-specific training seminars to be able to
target needs of customers, resulting in greater customer satisfaction
. Audited and aided supplier of textiles (leather goods)
. Served as summer intern mentor, reaching out to 2 interns
EDUCATION
B.S. Industrial Engineering Technology: Central State University,
Wilberforce, OH (1997)
TRAININGS & CERTIFICATIONS
Certified Quality Engineer by American Society for Quality (since 2007)
Stat-A-Matrix: Interpreting and Implementing ISO 14001; Integrating ISO
14001 into Quality System; ISO 14001 Lead Auditor
AIAG: APQP/Control Plan, PFMEA, MSA
Macomb Community College: GD&T; PPAP; Supervisor Training; Problem Solving;
Team Building
New Horizons: Intermediate Excel; Project 98
Polaris Career Center: ASQ, CQE refresher course
Plexus Corporation: Lead Auditor Training ISO 9001:2000; Lead Auditor
SPC Training