Customer Service Medical

Sylvie Scott

**** ********* ****** **

DECATUR, AL 35601

EMAIL: ********@*******.***

CELL: 256-***-****

Objective

Seeking a position within an established company that will enable

me to utilize my present skills and teach me new skills to better

myself as well as my employer.

Experience September 2009 – February 2010 Huntsville, AL

ACI – Accent Controls Inc

Kitting Specialist / Materials Handler

Clearance Level: Confidential

Involved with the Logistics of organizing and assembling

Rotary Aircraft Electronics/Avionics Kits in preparation for shipping.

Routinely involved in the tracking, shipping and receiving of inventory.

Accuracy, completeness and time sensitive requirements performed with

appreciable results and commended by superiors in charge.

Certifications:

Emergency Action Plan and Fire Prevention

OSHA Forklift Training

June 2009 - August 2009 Decatur, AL

IDS - Instant Diagnostic Systems

Customer Service/Tech Support

Answering phone calls for patient overnight oximetry.

Providing technical support to DME’s.

Data entry.

June 2008 - February 2009 Decatur, AL

CDD - Center for the Developmentally Disabled

Decatur Day Program Instructor

Teaching everyday life skills and academics to 15 mentally

challenged adults in day program.

Providing assistance with toileting, mobility, and food

preparation.

Supervising and assisting production work daily.

Deterring behavioral issues.

Providing personal care for disabled adult in home daily.

Caring for several adults in group home setting.

Meal preparation, administering medications.

Certifications:

First Aid and CPR/AED

(MAC-1) Medication Assistant Certifications Curriculum.

(MAC-2) Medication Assistant Certifications Hands On.

Sylvie Scott

September 2004 - Presently Call-Listed Decatur, AL Decatur

City Schools

Substitute Teacher

Assigning curriculum to students.

Keeping 20-25 students on schedule during course of the day.

Teaching K-12 school students.

Assisting teachers with special needs students.

Keeping the daily decorum of classroom.

Substituting for school cafeteria and custodians

October 2004 - 2008 Decatur, AL

Office Pride

Account Manger

Managing several accounts weekly.

Unsupervised weekly tasks of accounts.

Conducting customer’s service satisfaction with clients.

Communicating with supervisor on customer requests and making

sure inventory is maintained.

Insuring company/client’s security and safety procedures are in

compliance.

Jan 2003 - Sept 2004 Decatur, AL

STM Property Management

Owner/Operator, Supervisor/Payroll Accountant

Supervised 15 employees and conducted training for each.

Responsible for scheduling of all employees.

Processed and dispersed payroll checks.

Managed all business invoices for expenditures.

Conducted final inspections of all properties to ensure company

standards were met.

February 2002 - Nov 2002 Decatur, AL

Parkway Medical Center

Emergency Room Registration Clerk

Patient registration.

Compiled all insurance information.

Prioritized the urgency of the patient’s medical needs.

Computer data entry utilizing the latest medical software

programming.

Handled collections for overdue accounts.

Sylvie Scott

April 1996 - June 2001 Ft. Lauderdale, FL

I.C.M.S. Insurance Claims Management Systems

Assistance Coordinator

Answered medical emergency hotline for travelers.

Coordinated medical benefits.

Assessed severity of medical emergency and reacted appropriately.

Fielded calls from the hospital and physician’s offices concerning

patient benefits.

Data entry, office administration.

Plantation High School Plantation, FL Adult Education in Word

Education: Perfect and Medical Terminology.

Prospect Hall College Hollywood, FL Business Diploma in Travel

Aviation

Broward Community College Davie, FL Business and Travel

Classes

Upon request.

Reference:

Contact this candidate