Project Manager Quality Assurance
Resume:
Thomas Hawbaker
Grimes, Iowa 50111 ******@*****.***
CAREER SUMMARY
An innovative IT professional with over 20 years of experience in all
aspects of the Software Development Life Cycle. Certified project
management professional (PMP) uniquely qualified as a project manager,
architect, or developer. Adept at facilitating communications, building
consensus, leading the elaboration of requirements and developing solutions
resulting in improved quality, customer satisfaction and profitability.
Java HTML/CSS Eclipse Windows Vista/XP
C# Javascript J2EE Dreamweaver
PHP AJAX Apache/Tomcat Photoshop
SQL Flash Linux/Unix Microsoft Office
PROFESSIONAL EXPERIENCE
CDS Global, Des Moines, Iowa
2001 - 2010
International fulfillment and data management provider for magazine
publishers, product distributors and financial services companies.
Subsidiary of The Hearst Corporation.
Web/Business Intelligence Developer 2009 - 2010
Developed and maintained web-enabled circulation management reporting using
HTML, JavaScript, CSS, XML and WebFOCUS tools.
. Developed a new class of web based business intelligence reports for
clients by utilizing WebFOCUS Business Intelligence and custom Data
Marts in providing clients with rich interactive reporting including
3D charts, drill down, summarization, categorization and sorting of
their circulation data resulting in positive feedback and rapid
adoption by clients.
. Developed custom Javascript and utilized 3rd party Javascript
libraries to greatly enhance the richness of the report input forms,
preemptively catch user input errors, and dynamically generate
graphics and charts, allowing clients to quickly visualize trends that
would be very difficult to determine by looking at the data alone.
Sr. Project Manager 2004 - 2009
Accountable for accomplishing the stated objectives for many strategic IT
projects at CDS. Key responsibilities included creating clear and
attainable project objectives, building the project requirements, and
managing the triple constraints for projects, which are cost, time, and
quality (also known as scope).
. Developed and presented a proposal to senior leaders for the migration
of "The First Church of Christ, Scientist" that included 57 magazines,
products and web stores resulting in winning the fulfillment business
with a significant increase in revenue.
. Led a two-year project to convert a mainframe BUNDL reporting solution
to IBM's Content Manager On Demand (CMOD). Completing the project
required overcoming many obstacles such as dwindling mainframe
resources and complex integration requirements. The project was
successfully completed resulting in significant savings in paper and
printing costs and provided clients with more timely and convenient
reports.
. Managed conversion of WebMD's client data acquisition and custom
printing processes to CDS Global resulting in successful completion of
the project within a strict deadline of four months. Many of the
WebMD's processes were streamlined, reducing complexity and increasing
profitability.
. Oversaw, coordinated and implemented a secure file transfer project by
developing business justification, definition of core requirements,
evaluating and recommending Enhanced File Transfer (EFT) vendors,
selecting software, elaborating the transfer engine design based upon
the known requirements resulting in providing secure file transfer to
hundreds of clients and partners.
Senior Systems Architect
2001 - 2004
Interfacing with the user(s) and sponsor(s) and all others takeholders in
order to determine their evolving needs. Generating the highest level of
system requirements, based on the user's needs and other constraints such
as cost and schedule. Ensuring that this set of high level requirements is
consistent, complete, correct, and operationally defined. Design
programming solutions using the Unified Modeling Language (UML).
. Led the development of an on-line application for clients to prepare
and maintain the information necessary to carry out mailing plans for
subscription billing and renewal notices (MAPP). The solution was
developed utilizing a J2EE environment (Websphere) using Java.
Approximately 70% of my time on this project was devoted to hands on
programming.
. Developed a real-time monitoring application using C# to monitor the
various working parts of the MAPP application.
. Designed and developed an application to front end a Great Plains
accounting system. The "iVault" application was developed using
VB.Net.
. Utilized C# and open source encryption libraries (Bouncy Castle) to
develop a message based encryption scheme in accordance with
Publisher's Clearing House requirements.
Best Buy, Minneapolis, Minnesota
1994 - 2000
The world's largest consumer electronics retailer with a 21% share of the
U.S. Electronics market.
Technical Manager / Lead Architect 1997 - 2000
Designed and coordinated the development of Best Buy's e-commerce site
(first year budget of $20 million dollars). Key design provisions were
that the site needed to be robust, highly scalable, and capable of
supporting multiple product lines. Reported to the Vice President of E-
commerce.
. Developed a proposal for the e-commerce site which included high level
designs, hosting options, hardware platform, system software and
development tools. The proposal was accepted by senior management
over other competing proposals and the project was formally initiated.
. Partnered with staff as well as IXL, Sapient, and Microsoft
consultants to build and deploy the e-commerce site including
supporting infrastructure for development and quality assurance
environments. The site was successfully deployed within budget and
within the aggressive one year schedule.
. Led many subsequent 12 week development sprints to add capabilities
and support for additional product lines. Some examples include
enhancing credit authorization, integrating advanced search engine
capabilities, integrating personalization engine, integrating 3rd
party product description data, adding support for in-store pickups.
Lead Developer 1994 - 1997
Responsible for design, development, testing, and deployment for a number
of research and development projects. Reported to the Director of Research
and Development.
. Collaborated with Compaq to develop a cutting edge program to enable
the customer to order customized personal computer configurations by
using a web based kiosk ("Configure To Order Kiosk").
. Led development on a video kiosk project ("Answer Center Kiosk") to
deliver information and educate customers and staff on products and
services. Nominated for a Computerworld Smithsonian Award and
featured in worldwide broadcasts of Microsoft's Developer Conference.
Independent Consultant, Minneapolis, Minnesota
1991 -1993
Developed automated trading system using a proprietary IP based protocol
(IDEC) for Siemens, Power Systems Control Division. Developed OS/2 based
device drivers to provide command and control functionality for mainframe
routers for Computer Network Technologies (CNT).
RMS/Telxon, Des Moines, Iowa
1987 - 1991
A leader in the Enterprise Mobility Management Market servicing major
retailers such as Walmart, Krogers, Safeway, and others.
Software Engineer
Developed retail inventory and point of sale (POS) software for the grocery
industry using the C programming language on DOS, Windows, OS/2, and Unix
platforms. Responsible for point of sale (POS) interfaces, radio frequency
(RF) communications, and database integration (Btrieve, Oracle, and
Informix).
EDUCATION
Computer Science Iowa State University, Ames, Iowa
BS level course work
CERTIFICATIONS
Project Management Professional (PMP)
PROFESSIONAL ASSOCATIONS
Project Management Institute (PMI)
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