Customer Service Manager

** * * * * L E A S A N T H I L L R D • L I N C O L N, A R 7 2 74 4

* * * * ** 575 8 • B U T L E R _ M A N DY 81 @ YA H O O . C O M

MANDY PRZYSZCZYPKOWSKI

SUMMARY OF QUALIFICATIONS

I am a reliable and dependable person with more than 5 years of accounting and supervisory

experience.

I am proficient in Microsoft Office, such as: Word, PowerPoint, Outlook, and Excel. I have had

experience with UNIX programs and some experience with Quick Books, as well. I type about

40 wpm or more with complete accuracy.

I am extremely organized and efficient in all of my duties. I am eager to learn new things and I

catch on fast.

WORK OF EXPERIENCE

2/1998 3/2010 Huff’s Video

Video Store Manager

The duties are similar to the previous work place.

Maintained customer database as well as customer service.

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Trained all new employees.

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Collections with past due accounts and hot checks.

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Financial reports.

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Balance and reconcile currency.

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Schedule appointments for tanners.

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12/2007 4/2009 Now Showing Video

Owner

I preformed a variety of duties that was of importance. My business would

not have been a success if I were not doing these tasks efficiently.

Maintained customer database as well as customer service.

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All purchasing required and account reconciliations.

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Hire and training all new employees.

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Filed monthly excise taxes.

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Payroll and general ledgers.

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Collections with past due accounts and hot checks.

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Financial reports and analysis.

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Balance and reconcile currency and made deposits.

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9/2004 7/2007 Harp’s Food Stores

Accounting Manager/Scanning Coordinator

I held two positions at this job. I was a dedicated and dependable employee

that helped in all areas I could. Sometimes, that required me to maintain two

to three positions until we could hire someone for me to train and fill the

positions.

I was depended on for proper supervision of the store until the store manager

could get there, or if they needed to attend meetings.

Balanced 30 checker’s tills after their shift and set them up for the next

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shift.

Research and reconcile the checker’s tills if they were short or long.

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Documented all amount and made a daily and weekly log.

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Print and search for money orders and western unions for customers.

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Customer service and complaints.

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400+ price changes per day in the computer and on the shelves.

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Entered in new items and descriptions.

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Made sale signs for each department.

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Made inventory log for each department.

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Checked vendors in and reconciled the order list as to what they

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brought.

Orientation and training of new employees.

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Time and attendance.

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10/2006 1/2007 Heartland Honda Motorcycle

Accounting Manager

I had several job duties that included duties out of my department.

Accounts receivable and payable.

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Reconciled credit card, vendor and bank statements.

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Filed quarterly tax reports.

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Made financial reports and goal charts for all departments.

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Run credit reports of applicants.

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Print titles and put together paperwork for buyers.

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Filed for GAP insurance well before the deadlines.

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Entered new data.

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Payroll

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Quarterly tax submissions.

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5/2006 10/2007 Harp’s General Office

Accounts Payable

I had many deadlines to meet and I met them all with accuracy with this

position.

Gathered invoices from all my assigned Harp’s stores.

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Matched invoices to our statement and called for copies if some were

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lost or misplaced to have the store managers approve.

Coded all invoices by department and description.

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Researched what was charged and if it was correct.

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Maintained and reconciled holding accounts.

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Matched my invoices to the check stub for accuracy.

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Helped out other team members if the were behind or needed help

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reconciling holding accounts.

EDUCATION

7/2008 Current University of Phoenix Phoenix, AR

Associates Degree in Accounting

I am currently attending school, but will be done with my first year in 8 weeks. I am

intending on getting my bachelors degree after I have completed my associates.

REFERENCES

All references are previous employers or co workers. They all were

outstanding people and will give you accurate details on my work history.

Brandy Butler 479-***-****

Sarah Martin 918-***-****

Janet Clark 479-***-****

Sally Metcalf 479-***-****

Samantha Rothrock 479-***-****

Contact this candidate