Customer Service Manager
Resume:
R. DEAN SMITH
Minneapolis, Minnesota 55419
(W) 612-***-**** (H) 612-***-****
(C) 612-***-****
abl80r@r.postjobfree.com
EDUCATION
University of Minnesota
Combined Armed Services Staff School
Naval Training Center, Illinois
Advance Officer Course-Signal
Fort Gordon, Georgia
Officer Basic Course-Finance
Fort Benjamin Harrison, Indiana
Kaplan Professional Schools
Appraisal
Saint Paul, Minnesota
Minnesota National Guard Academy
Camp Ripley, Minnesota
PROFESSIONAL SKILLS
Leadership
Rank of Company Commander in the military
Voted an "Outstanding Leader" within the Carlson School
Management
Supervise 16 personnel
Training Manager
Review FMLA requests
Performance development
Counsel employees
Project Coordinator
Scheduling
Secret security clearance
Initiative and Motivation
Revamped training program
Developed automation to assist the department
Revamped, analyzed and enforced new production standards
Appraisal trainee- license # 40103493
Resume of R. Dean Smith
pg 2
Sales and Customer Service
Previous sales experience
Call center manager
Realtor experience
WORK HISTORY
The Mental Health Center-Supervisor, Minneapolis, MN
Northwest Airlines-Supervisor, Minneapolis, MN
Coldwell Banker-Realtor Brooklyn Center, MN
MN National Guard-Signal Officer, IGH, MN
AWARDS
Four Army Achievement Medals
Selected Outstanding Leader within University of Minnesota
REFERENCES SUPPLIED UPON REQUEST
Contact this candidate