Human Resources Management
Resume:
John E. Jarvis, SPHR
Mocksville, North Carolina 27028
abl80p@r.postjobfree.com
. I will lead engagements and formulate approaches, processes, and
needed transformation to assist clients' in executing their strategic
business plans. Additionally, I will lead in depth change management
efforts so clients achieve their business case.
. Extensive change management experience both consulting and in industry
focused on achieving value realization of respective business cases
for change.
2 PROFESSIONAL EXPERIENCE
Certified Senior Managing Consultant, IBM Corporation, Greensboro, NC
(February 2007-Present)
Formulate human resources approaches, processes, and needed transformation
to align with client's corporate strategy in order to execute against
competitive and market forces.
. Designed and executed transformational projects in organizational
development and design, operational diagnostics, process improvement,
workforce management, change management, and business case development
for various clients.
. Formulated an organizational design process for a large financial
institution to align key positions across the organization to execute
their business plan.
. Structured a change management process for a furniture manufacturing
company implementing process changes to minimize lost productivity.
. Designed and led a strategic facilitation process to identify and
establish an integrated talent management and succession planning
strategy to ensure a pool of ready leaders for a healthcare/pharmacy
retailer.
Vice President of Human Resources, Lowe's Food Stores, Winston-Salem, NC
(September 1996-February 2007)
Developed and executed human resources strategy in support of the overall
business plan and strategic direction of the organization as well as
provided strategic leadership by articulating human resources needs and
plans to executive management.
. Developed HR plans and strategies that contributed to successfully
achieving the organization's business plan and objectives
. Championed the mission and culture of the organization by continuously
building on the unique culture of high performance, execution, and
continuous improvement as well as the balance of values-based decision
making, individual development and employee engagement.
. Developed and executed strategy in talent management, organizational
development and design, compensation, benefits administration,
compliance, and total rewards which enabled the organization to
successfully retain talent and compete in the marketplace.
. Transformed HR function from highly manual, transaction focused to
business-plan focused with embedded resources in operating divisions
as well as redesigned and automated transactional processes which led
to improved effectiveness and substantial cost reduction.
. Functioned as a strategic business advisor to the executive and senior
management of each functional group regarding key organizational and
management issues.
. Successfully created and executed integration plans for multiple
acquisitions including leading HR-related due diligence.
Senior Human Resources Generalist, Lowe's Food Stores (1994 to 1996)
Aligned business objectives with employees and management in designated
division/districts. Served as a consultant to management on Human Resource
related issues. Acted as employee champion and change agent as well as
assessed and anticipated HR-related needs.
. Analyzed trends and metrics in partnership with HR group and developed
and implemented solutions, programs and policies.
. Managed and resolved complex employee relations issues. Conducted
effective, thorough and objective investigations.
. Maintained in depth knowledge of legal requirements related to day-to-
day management of employees, mitigated risk and reduced legal risks
and ensured regulatory compliance. Successfully negotiated with EEOC
and DOL representatives to reduce or eliminate fees.
. Provided day to day performance management guidance to line management
(coaching, counseling, career development, disciplinary actions).
. Worked closely with management and employees to improve work
relationships, build morale, increase productivity and retention.
. Provided HR Policy guidance and interpretation.
. Provided guidance and input on business unit restructures, workforce
planning, succession planning.
Training and Development Manager, Lowe's Food Stores (1993 to 1994)
Responsible for the effective development, coordination and presentation of
training and development programs to improve productivity and effectiveness
of all employees. Actively searched, creatively designed and implemented
effective methods to educate, enhance performance and recognize
performance.
. Designed and championed customer satisfaction training program for
store employees that resulted in top ratings by customers in operating
markets.
. Designed and implemented computer-based training program that reduced
training expense by 50% while improving initial productivity and
customer satisfaction
. Designed and delivered supervisory training programs based on business
plans to improve first-line supervisory performance and employee
engagement.
RELATED EXPERIENCE
. Project Manager, Lowe's Food Stores, Winston-Salem, NC
Successfully led multiple inter-company transformation projects
including IT Applications, HRIS, Inventory Management, Change
Management, and Business Process Improvement
. Guest Lecturer, Appalachian State University, Boone, NC (2004-2007)
Facilitated organizational development and design and general human
resources class discussions with graduate and undergraduate classes in
Industrial Organization Psychology Program
. Adjunct Instructor, High Point University (2000)
Taught undergraduate Management courses in Human Resources Management
. Store Manager, Lowe's Food Stores (1991-1993)
Achieved effective and profitable operation of stores with annual
sales up to $14 million
. Store and Multi-Unit Supervision, The Kroger Company and Tradewell
Supermarkets
Operations / Supervision / Training & Development / Staffing / Waste &
Shrink Control / Bargaining Unit Contract Administration / Workforce
Management
. Company Commander, United States Army Reserve (1986-1991)
Command and control of assigned personnel, equipment, and facilities;
Rank: Captain
3 EDUCATION AND TRAINING
. Master of Science, Management, High Point University, High Point, NC
. Graduate Certificate, Human Resources Management, Capella University,
Minneapolis, MN
. Regents Bachelor of Arts, General Studies, Marshall University,
Huntington, WV
. Senior Professional in Human Resources (SPHR) Certification, Human
Resources Certification Institute
. Certified Consultant in Human Capital Management - Strategy &
Planning, IBM Americas Consultant Board
. Qualified to Administer / Interpret Psychological Testing Instruments
including Myers-Briggs (MBTI), Strong Interest Inventory, FIRO-B,
Problem Solving Inventory and Values Scale
. Appreciative Inquiry Facilitator, Trained by Case Reserve Western
University
. U.S. Army Ordinance Officer's Basic Course, Distinguished Graduate
1 PROFESSIONAL AFFILIATIONS
. Society for Human Resources Management, National Member
. Winston-Salem Society for Human Resources Management Chapter
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