Ingrid Marin
******.*****@*******.***
http://linkedin.com/in/ingridmarin
*** ******** **** ( Bridgeport, CT 06606 ( Home 203-***-****
EXECUTIVE SUMMARY
Professional sales account manager with over 8 years experience in Consumer
Packaged Goods and Marketing Service. Possess extensive knowledge in
Account Management, Sales Support, Production, Quality control, Analytical,
and Data Center roles. Proven track record in securing and exceeding
assigned revenue by 5% and improving client satisfaction. Excellent problem-
solving and project management skills, works effectively both in a team
environment or independently. Bilingual in English and Spanish.
EXPERIENCE
Synapse/Time Warner Inc., Stamford, CT
Synapse is the largest multi-publisher marketer of magazine subscription in
the U.S. and the owners of patented multi-publisher subscription model.
Account Manager (Temporary Position) May 2009-
September 2009
. Work closely with Associate Account Director on Phone and Internet
channels.
. Direct contact with clients to communicate information about new and
existing magazine offers
. Take full responsibility of additional accounts
. Work directly with Analytical team to assess magazine offer performance
. Responsible for Project Management such as initiating, coordinating and
managing special assignments
The Nielsen Company, Wilton, CT
TDLinx is an $18 million business unit providing industry-leading customer
location information management and data integration solutions for consumer
packaged goods manufacturers and service providers.
Account Manager July 2000- April 2009
Completed annual key objectives: Secure 100% of all renewals and increase
spec project. Managed and supported assigned clients including Marketing
Services as well as Consumer Packaged Goods. Completed Innovation Project
by working with Data Inquiry department to enhance current process to
provide more accurate responses.
. Exceeded sales targets with direct responsibility of acquiring new
business for existing clients. This included value recognition, contract
negotiation, pricing strategy and proposal development.
. Developed strong client relationships by identifying company-specific
value propositions, expanding client utilization and enabling increased
revenue commitment through long-term contracts.
. Closed cumulative contracts in the amount of $2 mil across 30 different
companies.
. Secured several clients' annual contract by 41%.
. Proved success in leading business development efforts, expanding
customer base and increasing revenue potential.
. Managed and supported 30 accounts on an annual basis. Developed and
closed new client relationships including Valassis, NCH Marketing,
Sunflower Group, RetailData, Mosaic Sales Solutions, Mosaic InfoForce,
IRI, MasterCard, American Express, American Media, George Weston, Bimbo
Bakeries, Ocean Spray, Dannon, and Allied Domeq.
. Implemented strategic Account Planning Process to ensure client's
objectives were on target.
. Acted as a day to day contact to ensure successful implementation of
TDLinx and Trade Dimensions
. Consulted with clients to ensure organization wide data implementation.
. Interfaced with multiple functions at client organization including Sales
department, Information Technology, Trade Marketing, Category Management,
Market Research and Media Planning.
. Created and implemented training course of best practices for new account
managers. Also developed best practices course for new data inquiry
specialists.
Ingrid Marin 203-***-****
Page 2
Account Coordinator/Business Analyst (Promotion)
1999-2000
Managed and supported assigned clients including Marketing Services as well
as Consumer Packaged Goods. Completed Innovation Project by working with
Data Inquiry department to enhance current process to provide more accurate
responses. Held key database operations and IT positions with
VNU/Nielsen/TDLinx.
. Managed and supported 15 accounts on an annual basis.
. Acted as a day to day contact to ensure successful implementation of
TDLinx.
. Consulted with clients to ensure data implementation.
. Created and implemented training course of best practices for new account
managers.
. Developed best practices course for new data inquiry specialists.
. Analyzed client data as well as TDLinx data for quality assurance
purposes.
. Thorough understanding of hierarchy relationships, analyze syndicated
data such as IR and Nielsen.
. Created custom reports and updated monthly client reports.
The Nielsen Company/Trade Dimensions
Production Associate/Quality Control Analyst (Promotion)
1997-1999
Managed monthly data delivery for 70+ clients. Monitored infrastructure
elements on a regular basis to avoid any delays in processing client files.
. Supported the Trade Dimensions team and external clients on strategic
uses of data and services.
. Researched the Trade Dimensions retail database to link records from
individual client files and reconciled client inquires and/or reported
discrepancies.
. Evaluated and documented technical problems that provided improvements or
solutions.
. Reviewed computer-generated matches to ensure accuracy of information.
. Analyzed data files to provide business solutions to Production Manager
and Account Management.
. Implemented quality control process which reduced monthly data inquiries
submitted by clients.
The Nielsen Company/Trade Dimensions
Circulation Coordinator/Account Receivable Coordinator
1991-1996
Responsible for paid and promotional circulation for Progressive Grocer and
Frozen Food Age Magazine. Also responsible for accounts receivable as well
as customer service.
. Generated new ideas and concepts in operations and services which
increased productivity.
. Responsible for inventory control as well as loss prevention.
. Detailed analyses of General Ledger balances. Closed accounting books on
a monthly basis.
EDUCATION
B.S Communication and Editing Fairfield University
Fairfield, CT
PROFESSIONAL ACCOMPLISMENTS & TRAINING
. Earned "Sam I Am" award two years in a row for securing all renewals.
. Earned "Two Thumbs" award two years in a row for securing all renewals
and increasing personal annual revenue goal by 5%.
. Received highest score within the Sales and Marketing department for The
Nielsen Value Measurement Objective Program (VMO).
. Worked with clients to write Case Studies on how TDLinx provided added
value to their business.
. Worked with client to write best practices article which was featured in
TDLinx Update Newsletter.
. Conducted nine "Lunch and Learn" program within different Nielsen
departments.
. Provided actionable insight and recommendations on an individual basis as
well as different departments.
. Participated in several Nielsen University programs including Objective
Selling, Project Management, and Presentation Skills.
TECHNICAL SKILLS
Attended several programs at New Horizons Computer Learning Center.
Proficient in Microsoft applications including Excel, Windows, Access,
Power Point and Project Management.