Customer Service Manager

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Mick Coonan

Profile

Controller/CFO. Pragmatic, problem-solving executive with experience

managing diverse departments in changing organizations. Strong common

sense approach to building teams while providing creativity and

leadership. A quick study with intuition and the proven ability to work

independently. Strong work ethic learned from working cattle ranches as

a youth.

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Experience

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Culver/Melin Enterprises Inc. dba: ServiceMaster

2009- 2009 Controller, HR and

IT Merced, CA

Reports to the CEO and Ownership at this disaster restoration service

company. Responsible for all Financial, Treasury, HR and IT functions.

Redirected the company's cash flow focus to maximize the opportunity for

survival (e.g. reduced AR from 90 to 70 days in a month).

Makena Technologies Inc. dba: There.com

2006 - 2009 Controller, HR and IT

San Mateo, CA

Reported to the president for this high tech, ecommerce, virtual reality

start-up company. During a period of rapid growth, duties included all

CFO responsibilities and the following: Human Resources; IT; Revenue

Recognition; and trustee for the 401K plan. Proficient in Excel,

QuickBooks, internet matrix reporting, Word, PowerPoint, ADP payroll and

other software packages. Daily cash flow monitoring was a vital

component of this position. For the first two years, this was a hands-on

position. This company has since gone out of business.

Webmaster, Writer, Sales

1997- 2006

Self Employed

Pleasanton, CA

Focused on fiction and nonfiction writing while creating and programming

(HTML) a very successful web site for my wife's real estate business.

Using internet approach we generated sales in the top 5% nationwide.

Also consulted on financial issues.

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H.C. Shaw Company, LLC

1994 - 1997

Chief Financial Officer

Stockton, CA

Chief Financial Officer for a $30 million dollar retailer with multiple

outlets. Responsible for all financial functions including accounting,

treasury, inventory, operational accounting, budgeting, performance

analysis, and goal planning. Responsible for the annual audit. Worked

extensively with the Board of Directors headed by a Boston based venture

capital firm.

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Ross Stores Inc.

1988 - 1993

Director of Accounting

Newark, CA

Various positions of increasing responsibility for this $1 billion

entity including: Manager of Inventory Control; Director of Operational

Accounting; and Director of Accounting. As Director of Accounting,

managed the corporate departments responsible for general and property

accounting, external (SEC 10K &10Q) reporting, tax filling and payroll.

Worked with all divisions of the company on financial planning,

forecasting and analysis of actual expenditures. Coordinated external

audit. Responsible for property management of over 200 locations.

Mervyns (Dayton Hudson Corp.)

1979 - 1988

Director of Financial Planning

Hayward, CA

Various positions of increasing responsibility for this multi-billion

dollar retailer including: Payroll Manager; Senior Financial Analyst;

Manager of Property Accounting; and Director of Financial & Merchandise

Planning. Responsible for corporate five year goal planning; annual

budgets and analysis of adherence to budgets; capital expenditure

reporting; and profitability analysis of potential new business

strategies. Two years as Senior Financial and Merchandise Planning

Director for the Southwest Region located in Plano, Texas. Includes job

costing experience in new store construction, and property management of

over 200 locations.

Bank of America

1975 - 1979

Branch Banking Operations Manger

San Francisco, CA

Directed all phases of personnel, customer service, budgeting, and

financial control at independent branch offices.

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Education

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University of California At Berkeley

1974

Bachelor of Science

Economics

Berkeley, CA

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