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Project Manager Management

Location:
Germantown, MD, 20874
Posted:
July 28, 2010

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Resume:

Ekta Kochar

***** ******** ****

Tel: 301-***-****

Germantown, MD, 20874

Email: abl7ut@r.postjobfree.com

Objective: To obtain a challenging and rewarding position as a Project

Manager.

Education: Carleton University - Ottawa, Ontario

Bachelor of Arts - Aug 2005

Professional Experience:

Agilis International: Rockville, MD - Project Manager

Aug 2007 - Present

. Manage and deliver projects with net worth up to $7 million in the

Business Process Outsourcing and Operations Division.

. Manage the integration of multiple projects and provide

analytical reports to all stakeholders.

. Conduct project forecasting, resource allocations, scheduling

and budgeting for new projects.

. Monitor schedule and scope for assigned projects along with

quality issues.

. Manage the team for daily production and output delivery for

Outsourcing clients like Legalzoom and XO.

. Manage the output and quality of the Fraud Management Platform for

telecom customers like MTS and Belgacom.

. Manage product deliverables of Point of Sales for telecom customers

like T-Mobile, Time Warner Cable & Telenet.

. Managed product deliverables of Interactive Voice Response (IVR)

systems for states like Florida, LA, Wisconsin, Rhode Island,

South East Pennsylvania and Boston.

. Managed the increase (42% in 3 weeks) in the quality of service

that AT&T provided to their premier customers.

. Conducted and managed compliance analysis for various

handsets, chats and premium services for Verizon Wireless.

. Create, manage, and update business plans, project plans and

provide project assessment throughout the project lifecycle.

. Develop and implement project cost and schedule baselines,

report variance, raise and mitigate issues and risks.

. Create certification methodologies and quality standards for the

development and testing teams.

. Review and certify quality verification reports to determine

eligibility of product releases.

. Regularly communicate projects and requirements to all necessary

internal and external constituents.

. Responsible for managing nearly 25 people across multiple

projects and geographical boundaries.

. Travel proactively for business development and growth aspects

with current and new clients.

. Prepare and present RFP's, Scope of Work, Statement of Work,

Project Plans and status reports both internally and to the

clients.

Victor O. Schinnerer & Company: Chevy Chase, MD - Associate Account

Executive May 2006 - Aug 2007

. Managed corporate insurance policies for non-profit organizations

with net worth up to $5 million.

. Underwrote new business and renewal policies.

. Developed and maintained positive working relationships with

brokers.

. Prepared management reports of large losses and claims for risk

assessment purposes.

. Traveled proactively to meet prospective brokers and attend product

fairs in order to grow the business.

. Managed and updated the new business quote logs and upcoming renewal

log for the Not for Profit department.

. Prepared conditional renewal packages for policies in other states.

. Assessed growth initiatives with current and prospective brokers.

ING Insurance: Ottawa, ON - Assistant Underwriter

Nov 2003 - May 2006

. Set up new business and renewal policies for commercial business and

auto insurance for underwriters.

. Assisted underwriters in setting up new business policies,

cancellations and renewals with net worth up to $1 million.

. Created Fire Ratings for rate assessment purposes to determine

premium amounts.

. Created Risk Based Pricing (RBP's) reports for Manual Rated or

System Rated new business policies.

. Performed credit checks to prepare Credit-Check reports and Credit-

Decisions reports for all new business policies.

Professional Certifications:

. Certification in Project Management Essentials.

. Certification in Project Integration Management.

. Certification in Project Scope Management.

. Certification in Project Cost Management.

.

Additional Skills:

. Computer Skills: MS Project, MS Access, MS Outlook, MS Word, MS

Excel, MS PowerPoint, MS Visio, Internet Explorer, Mozilla, Windows

95, 98, 2000, XP and 7, QuickBooks and Crystal Reports.

Achievements & Volunteer Activities:

. Managed the product development for a fitness workout DVD -

2009.

. Created the advertising script/materials and managed the product

timelines for the DVD - 2009.

. Organized a fundraising event for Susan G. Komen with Potomac

Personal Trainers - 2008.

. Business Development Award - Victor O. Schinnerer & Company -

2007.



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