Ekta Kochar
Tel: 301-***-****
Germantown, MD, 20874
Email: abl7ut@r.postjobfree.com
Objective: To obtain a challenging and rewarding position as a Project
Manager.
Education: Carleton University - Ottawa, Ontario
Bachelor of Arts - Aug 2005
Professional Experience:
Agilis International: Rockville, MD - Project Manager
Aug 2007 - Present
. Manage and deliver projects with net worth up to $7 million in the
Business Process Outsourcing and Operations Division.
. Manage the integration of multiple projects and provide
analytical reports to all stakeholders.
. Conduct project forecasting, resource allocations, scheduling
and budgeting for new projects.
. Monitor schedule and scope for assigned projects along with
quality issues.
. Manage the team for daily production and output delivery for
Outsourcing clients like Legalzoom and XO.
. Manage the output and quality of the Fraud Management Platform for
telecom customers like MTS and Belgacom.
. Manage product deliverables of Point of Sales for telecom customers
like T-Mobile, Time Warner Cable & Telenet.
. Managed product deliverables of Interactive Voice Response (IVR)
systems for states like Florida, LA, Wisconsin, Rhode Island,
South East Pennsylvania and Boston.
. Managed the increase (42% in 3 weeks) in the quality of service
that AT&T provided to their premier customers.
. Conducted and managed compliance analysis for various
handsets, chats and premium services for Verizon Wireless.
. Create, manage, and update business plans, project plans and
provide project assessment throughout the project lifecycle.
. Develop and implement project cost and schedule baselines,
report variance, raise and mitigate issues and risks.
. Create certification methodologies and quality standards for the
development and testing teams.
. Review and certify quality verification reports to determine
eligibility of product releases.
. Regularly communicate projects and requirements to all necessary
internal and external constituents.
. Responsible for managing nearly 25 people across multiple
projects and geographical boundaries.
. Travel proactively for business development and growth aspects
with current and new clients.
. Prepare and present RFP's, Scope of Work, Statement of Work,
Project Plans and status reports both internally and to the
clients.
Victor O. Schinnerer & Company: Chevy Chase, MD - Associate Account
Executive May 2006 - Aug 2007
. Managed corporate insurance policies for non-profit organizations
with net worth up to $5 million.
. Underwrote new business and renewal policies.
. Developed and maintained positive working relationships with
brokers.
. Prepared management reports of large losses and claims for risk
assessment purposes.
. Traveled proactively to meet prospective brokers and attend product
fairs in order to grow the business.
. Managed and updated the new business quote logs and upcoming renewal
log for the Not for Profit department.
. Prepared conditional renewal packages for policies in other states.
. Assessed growth initiatives with current and prospective brokers.
ING Insurance: Ottawa, ON - Assistant Underwriter
Nov 2003 - May 2006
. Set up new business and renewal policies for commercial business and
auto insurance for underwriters.
. Assisted underwriters in setting up new business policies,
cancellations and renewals with net worth up to $1 million.
. Created Fire Ratings for rate assessment purposes to determine
premium amounts.
. Created Risk Based Pricing (RBP's) reports for Manual Rated or
System Rated new business policies.
. Performed credit checks to prepare Credit-Check reports and Credit-
Decisions reports for all new business policies.
Professional Certifications:
. Certification in Project Management Essentials.
. Certification in Project Integration Management.
. Certification in Project Scope Management.
. Certification in Project Cost Management.
.
Additional Skills:
. Computer Skills: MS Project, MS Access, MS Outlook, MS Word, MS
Excel, MS PowerPoint, MS Visio, Internet Explorer, Mozilla, Windows
95, 98, 2000, XP and 7, QuickBooks and Crystal Reports.
Achievements & Volunteer Activities:
. Managed the product development for a fitness workout DVD -
2009.
. Created the advertising script/materials and managed the product
timelines for the DVD - 2009.
. Organized a fundraising event for Susan G. Komen with Potomac
Personal Trainers - 2008.
. Business Development Award - Victor O. Schinnerer & Company -
2007.