Sales Customer Service
Resume:
Alma Leticia Morales-Mellon
**** ********** ***** ***** ****, TX 78613 Hm 512-***-**** abl7rd@r.postjobfree.com
OBJECTIVE
To teach in an elementary classroom utilizing my skills and experience to motivate students. Seeking
a challenging position to create a stimulating classroom environment conducive to learning among
children.
ACHIEVEMENTS AND SKILLS
• Have excellent communication skill to deliver and present learning effectively
• Can create an enthusiastic environment and make learning a happy journey among
children
• Have creative and imaginative blend which helps in delivering lessons in a practical and
interesting manner among children
• Have a caring attitude to attend to children's needs and concerns in time.
• Have a strong desire to work with children
EDUCATION
The University of Texas at Austin May 2010
Bachelor of Science in Applied Learning and Development: EC-Grade 4 Generalist
Minor in English as a Second Language
GPA: 3.63
Austin Community College May 2008
Associate of Arts Degree in Teaching
CERTIFICATIONS
Generalist EC-4 February 2010
Pedagogy & Professional Responsibility EC-4 February 2010
English as a Second Language September 2009
TEACHING
Student Intern II, Apprentice Teacher- Third Grade August 2009 – Present
Kathy Caraway Elementary, Round Rock ISD
• Experience teaching 3rd grade Inclusion class.
• Taught and designed daily lesson plans and activities.
• Participate in team planning meetings
• I assist students in whole group and small group settings
• I plan and differentiate instruction to support students with special needs
• I assist students with special Needs
• I assist students with Reading and Math difficulties
• I implement effective classroom management procedures
• I assist students during transitions
Summer School Intern, Pre-Kindergarten (ESL) June 2009 – July 2009
Mc Bee Elementary, Austin ISD
• I have experience in an ESL classroom
• I assisted my cooperating teacher with daily lesson plans and activities
• I assisted students in large group and small group settings
Student Intern I, Pre-Kindergarten (Bilingual) February 2009 – April 2009
Summitt Elementary, Austin ISD
• I have experience in a Bilingual classroom
• I assisted my cooperating teacher with daily lesson plans and activities in both English
and Spanish
• I taught and designed lesson plans in both English and Spanish
• I assisted students in large group and small group settings
RELATED EXPERIENCE
Austin Community College Children's Pre-Kindergarten Program Spring 2008
Tutor/Mentor
I assisted students in whole group setting
Extend a Care After-school Program Fall 2008
Tutor/Mentor
I assisted students with after school activities
EMPLOYMENT HISTORY
Target Corporation - Austin, Texas September 2001 – December 2008
Team Leader/ Department Manager for Super Target-
Managed the jewelry, lingerie, accessories and Men’s departments. Core roles included maintaining
all departments by keeping them professionally organized, stocked, signed and labeled. Other duties
included: plano-gramming (dept setup), opening and closing procedures, interviewing, training new
team members, scheduling, and managing up to 25 team members including a jewelry specialist and
cosmetics captain. I was also responsible for inventory research management and setup and take down
of weekly ads. I worked closely with vendors to maintain product as well as wrote up and
administered performance reviews. My duties also included completing quality midday and nightly
recovery zones, corrected unticketed items and items that needed marking down. I set up rain checks,
and substitute items for ad merchandise that was out of stock. I pull stocked merchandise from
backroom and was backroom certified. I delivered fast, fun, and friendly customer service to all our
customers, answer calls for back up cashiers, and maintained the service desk.
Dr Peck Optometrist - Carrollton, Texas February 1996 – February 2000
Certified Optician
Strong sales, marketing, and customer-service orientation. Effectively managed many different
responsibilities simultaneously. Motivated self-starter with an aptitude for learning new skills quickly.
Cheerful and helpful with customers and colleagues. Trained both new and existing personnel on daily
operations. Managed front office. Fit patients
LensCrafters - Lewisville, Texas October 1993 – February 1996
Retail Manager
Ability to delegate. Analyzed competitor products. Management and leadership skills. Highly
regarded for consistently achieving superior sales results through leadership, planning, and effective
implementations. Compiled reports and records. Excellent writing and communication skills.
Trained new employees.
Royal Optical - Irving, Texas October 1986 – October 1993
Retail Manager
Managed Inventory. Staffed retail floor with qualified candidates. Sales planning and forecasting.
Trained new employees. Dispensed Eyewear. Managed storefront displays to effectively market
current promotions.
Stuarts - Corpus Christi January 1984 – September 1986
Sales Associate
Duties included: Matched customer’s needs with current product offerings. Maintained a clean work
environment. Handled sales transactions. Stocked retail floor with new inventory.
ACCOMPLISHMENTS
• American Board of Optician Certification
• Ken Blanchard’s Situational Leadership (Continuing Education course).
• Interviewing/Recruiting (Continuing Education course)
• Counseling/Termination (Continuing Education course)
CAPABILITIES
Microsoft Word, Microsoft Excel, Microsoft Access, Internet Explorer, Outlook, Teachnet, Microsoft
PowerPoint, Inspiration, iMovie, iPhoto
Contact this candidate