Sales Customer Service

MICHAEL F. HANRAHAN

**** ****** ***** 314-***-**** (cell)

St. Louis, MO 63117 abl7q0@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Sales professional with a hunter and closer mentality. Proven track record in establishing and

developing relationships with influencers and decision makers in mid/large size corporations and

vertical market segments to generate sales.

• •

Client Assessments Technical Capabilities

• •

New Business Generation Marketing Techniques

• •

Relationship Oriented Self Starter

PROFESSIONAL EXPERIENCE

IDEACOM MIDWEST- ST. LOUIS, MISSOURI 2008 - PRESENT

Sales

Provide successful strategic IP Telecom and software solutions to assist businesses to increase

revenues, efficiencies, customer service, while reducing costs. Consistent results delivering

outstanding customer service and responsiveness including assisting in coordination and project

management during both pre and post sales phases.

• Recognized for ability to identify call center hiring campaigns through creative sales

approach such as utilizing job hiring sites to initiate the sale.

• Experience in successfully uncovering business to business sales opportunities through cold

calling and prospecting in various market conditions.

• Initiated and developed short and long-term projects for organizations that have launched and

identified Unified Communications Directives for State Governments and Fortune 1000

companies.

• Co-founded Gateway Technology Networking Group with several regional manufacture

executives from major telecom and data providers.

• Prepared and presented business proposals and executive presentations leading to future

meetings with decision makers and strong client relationships.

PLAZA MORTGAGE GROUP- ST. LOUIS, MISSOURI 2002 - 2008

Sales

Responsible for business development within the St. Louis Community by creating relationships with

Real Estate Agents and Broker Offices through partnered marketing and sales strategies.

• Recognized for strong sales contributing to company’s ranking of top 10 Lender’s in Region.

• Built substantial customer base through unique prospecting techniques and cold calling skills.

• Demonstrated ability to originate new purchase business and react quickly to market conditions.

• Created business opportunities and built partnerships with agents and Real Estate Brokers

offices through marketing campaigns and strategies.

Page 2

Michael Hanrahan

• Recognized for ability to learn technical software applications and programs to find best

solution.

BIRCH TELECOM - ST. LOUIS, MISSOURI 1994 - 2002

Sales

Sold telecom equipment, call center software, and network solutions to over 300 companies.

Analyzed, recommended, and implemented efficiency and cost saving measures to improve

business communication.

• Achieved 100-200% of quota for six consecutive years.

• Built strong relationships to build a book of business of over 300 companies through

marketing and cold calling.

• Conducted sales training sessions and mentored new salespeople.

• Sales person of the year for two consecutive years, outperforming veterans who had been in

the business over 20 years.

• Recognized and rewarded for sales achievements with incentive trips by two different

manufacturers.

EDUCATION

Bachelor of Arts – University of Missouri – Columbia, Missouri

AFFILIATIONS AND ASSOCIATIONS

Donald Danforth Plant Sciences Center

Yellow Tie St. Louis

Gateway Technology Group

Contact this candidate